Exabytes Malaysia Reviews 

149
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I feel exabytes very helpful to me. I lost count how many years I have been using your services. Your helpful attitude is what makes me stick to Exabytes. In fact I always recommended your hosting t... See more

Rated 5 out of 5 stars

Shifted from US servers not too long ago due to lags and other disappointments. Exabytes' service has been fantastic so far. Will look to use more of their services e.g. Dedicated Server and CDN if qu... See more

Company replied

Rated 4 out of 5 stars

Great service at 24/7 especially whenever i am work on non working hours. The only problem facing is the communications with different personnels at diff timing due to the working shift which somet... See more

Company replied

Rated 5 out of 5 stars

Inspiren and Exabytes are bonded tightly on their partnership! Throughout our journey since then till now, Exabytes never ceased to amaze Inspiren with the excellent products & services that they prov... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Computer Security Service
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(149)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I feel exabytes very helpful to me

I feel exabytes very helpful to me. I lost count how many years I have been using your services. Your helpful attitude is what makes me stick to Exabytes. In fact I always recommended your hosting to my client. I think your team is very reliable, fast action (no other provider can beat this), very knowledgeable, and every solution suggested works for me.

I'm looking forward to working with Exabytes for many years to come.

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome work from Kah Chun and Ye Xuan.

The organization is happy with Kah Chun from Customer Service (Renewal) and Poon Ye Xuan from Technical Support. Great work! Totally appreciate both their respond and guidance.

Thank you and hope you keep up the good work :)

June 15, 2020
Unprompted review
Rated 4 out of 5 stars

Great service at 24/7 especially…

Great service at 24/7 especially whenever i am work on non working hours.
The only problem facing is the communications with different personnels at diff
timing due to the working shift which sometimes i have to repeatedly explain again and again although on the same case ID given. there's are lack of internal communication or understanding on the given problems. Anyway, there are helpful enough to help solve the problem. Please be reminded that solving client's problem come 1st then marketing your products. which some of you did that. Must know which priority come 1st when you are attending services. that's why the 5th star is not given to you. TQ.

June 10, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Simon Simple,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Thanks to Exabytes Team Support

I using exabytes service around 8 years. As a web designer, i need a lot of technical support especially on the email service, and exabytes team done a very good job. Powerful billing system help us monitor the product and services status very efficient. All exabytes product and service are consider fair price.

June 10, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Dexter Bong,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Wind from sales department is very…

Wind from sales department is very helpful and attentive. Awesome service

June 5, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Kah Liang Gan,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Thank you for the whatsapp support

Thank you for the whatsapp support. It allows me to touch base with sales and support interactively. Fantastic service!

June 4, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Eugene Eugene,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Fast execution and server is good…

Fast execution and server is good enough to support my website.

June 4, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Shahrul Ezwan,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Excellent

Exabytes is most compressive web hosting in Malaysia including responsive support service.

June 2, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi wan Amiruddin,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Fast

Fast, reliable, friendly and very helpful service.

June 2, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Daisy Muli,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Wind tan assisted me in a great way

June 1, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Ng Seeloon,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Great service

great service, and explain thing very well.

May 19, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Lim,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Wind was very helpful and patient and…

Wind was very helpful and patient and knowledgeable on the products and services.

May 19, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Michael Vun,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Very good customer support

Very good customer support, very responsive.

May 14, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Wong Wan Zhen,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

Rated 5 out of 5 stars

Helpful Support and understand customer…

Helpful Support and understand customer problem in a very good manner.

May 13, 2020
Unprompted review
Exabytes Malaysia logo

Reply from Exabytes Malaysia

Hi Idris Yahya,

Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.

Best Regards,

Exabytes Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look