ExaVault Cloud FTP Reviews 270

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me... See more

Rated 1 out of 5 stars

We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the I... See more

Company replied

Rated 5 out of 5 stars

We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface wi... See more

Rated 2 out of 5 stars

Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. Th... See more

Company details

  1. Cloud Storage Service
  2. Cloud Computing Service

About ExaVault Cloud FTP

Written by the company

A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds.

We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security.

Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft.

Our platform provides tons of capabilities including:

- Full FTP, FTPS and SFTP support.
- Detailed logs & granular user permissions.
- Robust developer API.
- Event-driven webhooks.
- SSH key management.
- And much more!

Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.


Contact info

2.0

Poor

TrustScore 2 out of 5

270 reviews

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Rated 5 out of 5 stars

ExaVault

I would recommend this company to anyone! Very happy with their service!!

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

Intuitive Interface and Quick on boarding

Their interface is intuitive and I was able to quickly determine how to configure our account. We are a small team so ease of use and pricing are two main drivers and most importantly the ability to confidently secure file access. ExaVault delivered on all three. The on-boarding emails were a nice touch and gave me confidence in the product. I evaluated two other services before selecting ExaVault. I'm happy with our decision.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Best in it's league!

I've been with ExaVault for over 4 years now and I can say the team at Exavault has been responsive to any and all of my query's. They are constantly looking to improve services with new technologies and new design. As well ExaVault was the only cloud that was axcepted by a large financial institution regarding security. They will make your transition from one cloud based to ExaVault seamless.

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent up times, fast up/download pipe, very clear and intuitive interface. When problems do arise, they are addressed transparently and quickly. It's been a great service for our company.

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service at great pricing

Exceptional service at great pricing. Have never had an issue with uptime, and their interface is superb. We have been able to accomplish everything we have aimed to perform quickly and easily, and third-party vendors that need to access locations on Exavault have never complained about any issues. Would highly recommend.

February 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best file sharing service out there

We have been extremely satisfied with the service provided by ExaVault. We would recommend this company to anyone looking for a secure, solid, and reliable file-sharing service provider. They provide an intuitive web client that supplies the necessary tools to create and manage files, users, and security. Additionally, setting up automated processes to transfer data to and from their system has been a breeze, and we have hardly experienced any downtime. Even during internal restructuring and upgrades, they have been extremely good at communicating changes to their environment, bringing awareness of any possible adjustments on our end.

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

ExaVault is the perfect tool for our…

ExaVault is the perfect tool for our business. Our clients can easily upload and download files safely, securely, and quickly. Having the ability to use our branding on this tool was a key factor for us to choose ExaVault

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

Recommended for Agencies

As an agency, we've set up Exavault for a couple of our larger clients, and they love it. The interface is easy to understand, and it definitely beats standard FTP. Granular user access control is a really nice feature that one of our clients uses extensively to limit abilities for some users. They also enjoy having the custom branding option to essentially white label the service. We would recommend ExaVault for other agencies that want a solid file sharing solution without the hassle of FTP.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

World best FTP Server solution

World best FTP Server solution. We use ExaVault since 2013 and have never had problems. The price is really great. You have a lot of opportunities in handling with your clients. For up- and download in different login authorizations. It has been always very helpful and our datas are secure.

January 30, 2019
Unprompted review
Rated 4 out of 5 stars

Provided the service I needed.

Provided the service I needed. Called and they walked me through my concerns i had and helped me understand my issues. My data is safe and stored online vs on a drive at my office or house.

If something goes wrong I always know I have my copy with them as a backup no matter what.

All in all a great service - been using them for a couple of yrs now and have no complaints. This service is simple and straight forward. I would recommend using them for any data file storage service online.

Regards,

Joel G.

January 30, 2019
Unprompted review
Rated 3 out of 5 stars

I think these features are a must ...

Access, Speed, Interface, Cost, A/C & Billing - -> Very Good
Currently I can assign only a root directory with ALL sub-folders to a user. I expect unix like directories permissions to users. (Idon't want all sub-folders access for a user)
Also some friction in selecting user names, it says some new names are already in use.
Thanks,
Anand

January 22, 2019
Unprompted review
ExaVault Cloud FTP logo

Reply from ExaVault Cloud FTP

Hi Anand,

Thanks for adding a review for ExaVault. Can you tell us what account you use so that we can reach out from our system?

Thanks,
Elizabeth
ExaVault

Rated 5 out of 5 stars

ExaVault is a great tool for our company!

ExaVault has been a great tool for our company. As a marketing company we handel client lists regularly for print mailings, email marketing and the like. ExaVault allows us to send and receive these sensitive files quickly and efficiently while offering our customers a secure trusted way of doing so. I would recommend it to anyone who is looking for a reliable way to send and receive files via email.

January 15, 2019
Unprompted review

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