ExaVault Cloud FTP Reviews 270

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me... See more

Rated 1 out of 5 stars

We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the I... See more

Company replied

Rated 5 out of 5 stars

We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface wi... See more

Rated 2 out of 5 stars

Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. Th... See more

Company details

  1. Cloud Storage Service
  2. Cloud Computing Service

About ExaVault Cloud FTP

Written by the company

A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds.

We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security.

Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft.

Our platform provides tons of capabilities including:

- Full FTP, FTPS and SFTP support.
- Detailed logs & granular user permissions.
- Robust developer API.
- Event-driven webhooks.
- SSH key management.
- And much more!

Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.


Contact info

2.0

Poor

TrustScore 2 out of 5

270 reviews

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Rated 5 out of 5 stars

One of our best service providers!

We had a long and detailed review process to find an FTP provider that could provide the service level we required for distributing our product as virtual servers. In that review process we trialed and exercised quite a few service providers by simulating our use in publishing 20GB server files and then downloading them to various points and through a number of different IP providers in the US.

The only provider that passed all of our testing was ExaVault. That exhaustive review lead us to sign up for an account and we have been entirely satisfied with that choice.

Exavault's reliability has been the cornerstone of allowing our distribution model to succeed. On top of that the great bandwidth to allow customers to take files as fast as 20GB in 10 minutes has made the process satisfying and painless for our customer base.

Exavault has been a great service provider that has significantly helped in our distribution success.

September 18, 2018
Unprompted review
Rated 5 out of 5 stars

High value FTP service from Exavault!

Exavault is an ideal FTP service provider, which is both easy to use and easy to manage your data.

With both passive and active quota notifications, flexible folder management, direct URL support and a fully intuitive UI, we use it extensively for file migration and general FTP activities.

The price point is very reasonble for the service they provide and we’re very satisfied customers.

August 27, 2018
Unprompted review
Rated 5 out of 5 stars

I love ExaVault!

I love ExaVault and that I can connect via the web and not just via an FTP. Very easy to use, extra features that an ftp does not have and very clearly laid out. Support service is excellent and timely.

August 27, 2018
Unprompted review
Rated 5 out of 5 stars

An equal? Maybe. Something better? Highly unlikely!

We have used Exavault for nearly a decade and we are very pleased with our choice. The support staff is not only very capable, they are also quite personable. A real joy to work with no matter the issue. They even support my tendency to do the wrong thing at times with a gentle reminder.

It's possible there is another vendor that could equal there attributes; but there could not possibly be one that is better, IMHO. Professional and personable talent is hard to find whether you are an employer or choosing the services of a vendor.

And I should not omit their great cost benefits! The plan we are on is perfect for our needs. Bottom line ... we love our relationship and I cannot imagine ever changing it!

June 19, 2018
Unprompted review
Rated 5 out of 5 stars

Reduce Risk and Increase Productivity.

This service allows great resource management and risk transference. The account and permissions management is simple and intuitive. I love having a web address I can send vendors and customers to retrieve files. This is a service that will allow organizations to concentrate on their organization and not file transfer management.

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

Good Price...

Great Products at a good price.. I was so impressed when I found a bug that they followed up multiple times and had their engineers resolve the matter in a very acceptable time frame....

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Happy ExaVault user

We've been using ExaVault for six months, and have been very happy so far. It was originally a quick and easy way of setting up FTP for sharing data with our customers, and has proven to be solid and useful.

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great Client service, and Easy setup/management

I have been using Exavault to handle processing of files from multiple client sites. I chose Exavault due to the ease of setup, and the quick response to questions when I asked.



Setup was very easy - management is very easy, and I am very happy with every interaction I've had with the ExaVault team. We will be clients for years to come.

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Price, Great Support

I have used Exavault for years as an FTP site for those who work with us to quickly upload/download larger files. Great product at a great price. I was so impressed when I found a bug that they followed up multiple times and had their engineers resolve the matter in a very acceptable time frame.

April 10, 2018
Unprompted review

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