Be careful! Potential fraud After entering the credit card information, I weirdly received an sms code to register for apple pay even though I only have an android phone. I then had to block my car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I placed the order it did not tell me when my parcel would arrive, this caused me to be very stressed as I needed it for a specific date and I actually ended up having to buy a different bag from... See more
Company replied
still a very nice stick bag but it wasn’t what was in the picture
The wrong item arrived.
Company details
Information provided by various external sources
Exclusive Hockey is a supplier of amazing hockey sticks from cool and exciting brands who put the player first. Top quality equipment at a great price. Save money without sacrificing quality with Exclusive Hockey
Contact info
Stoke Ferry, PE33 9SF, Kings Lynn, United Kingdom
- 07515384506
- info@exclusivehockey.co.uk
- www.exclusivehockey.co.uk
1.6
Bad
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Service
Good service on the purchase and order confirmation but not so much detail on the delivery side, however that is a very small thing.
Product arrived in great condition is exactly as described
May 17, 2019
Unprompted review
Excellent support and customer service.
May 16, 2019
Unprompted review
A pleasure to deal with
A pleasure to deal with. Excellent customer service and top draw items.
April 24, 2019
Unprompted review
Excellent service and excellent product.
March 25, 2019
Unprompted review
Excellent experience, definitely recommend.
Would definitely recommend and buy from Exclusivehockey again. I was able to pre-order an item. It was being imported so 'when' I'd get the item depended largely on the shipping process in it landing in the UK. I was made fully aware of this and given expected times. Communication was excellent and prompt throughout my purchasing experience. The item (Balling hockey bag) is absolutely fantastic. 5*
March 22, 2019
Unprompted review
Great customer service.
Kept me informed throughout order delivery process. Great service!!
March 14, 2019
Unprompted review
Great product, Great service
Great product, Great service... What else do you want?!?!
March 14, 2019
Unprompted review
Ashleigh couldn’t have been more…
Ashleigh couldn’t have been more helpful in assisting with my order. Especially with organising freight to Australia. Much appreciated. Thanks for the service.
March 7, 2019
Unprompted review
Excellent service and product would…
Excellent service and product would highly recommend
March 3, 2019
Unprompted review
Excellent!
Great service. Great prices. Great kit.
Will use these guys and gals again.
February 14, 2019
Unprompted review
Ashleigh was great
Ashleigh was really helpful. Really enjoying playing with my new stick
January 31, 2019
Unprompted review
Excellent service I would highly…
Excellent service I would highly recommend Exclusive Hockey to anyone.
January 21, 2019
Unprompted review
Really impressed with the products and…
Really impressed with the products and the service provided. Will definitely use again.
January 3, 2019
Unprompted review
good customer service
good customer service. had a slight issue with my order but this was quickly resolved very happy with them and will use again
December 27, 2018
Unprompted review
A great hockey stick Christmas present
A great hockey stick Christmas present for our granddaughter who’s studying for a sports degree at Uni.
December 17, 2018
Unprompted review
Great job.
Very fast and personal when responding to enquiries. Lovely to see non mainstream brands brought to the market place. Brilliant.
December 11, 2018
Unprompted review
Can't fault then
Can't fault then.
Quick turn around and delivery. Everything arrived as expected (with an added drinks coaster...!)
Have no complaints on the kit either. Good quality brands and merchandise. No complaints about the stick purchased, couple of stick bags, shin pads and glove all going strong and high quality gear.
December 11, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.