I placed my order May 24th it is now June 22nd it is only a very small item so why is it taking so long will not be using this firm again
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EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to re... See more
My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little... See more
Confusing info from courier Evri regarding delivery and order itself. Ordered product from Expert Verdict catalogue but emails from Evri referred to parcel from Scotts & Co, from whom I had not orde... See more
Company replied
Company details
- Electronics Store
- Bags and Luggage Store
- Cell Phone Store
- Do-it-Yourself Shop
- Hi-fi shop
- Home Goods Store
Written by the company
Whether you're looking for the latest technical innovations or an unusual gadget or gift, you'll find all you need at Expert Verdict. We have hundreds of clever and innovative products, most of which you won't find in the high street and many of which are completely exclusive to us.
Contact info
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, United Kingdom
- 0344 482 6041
- customerservices@expertverdict.com
- www.expertverdict.com
3.5
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service as usual
January 11, 2023
There is a good selection of products…
There is a good selection of products in the catalogue and the service they provide is very good delivery is normally about 7 to 10 days I've no complaints last order come today took about a week 👍.
January 14, 2023
Secateurs
Secateurs just arrived. They look more than capable of handling the task I have in mind for them.
January 14, 2023
most of the deliveries were very good…
most of the deliveries were very good but one courier didn't leave a note when two items were left where i directed. I only picked up an email and the goods 2 days later.
so only four stars.
January 6, 2023
My parcel arrived safely
All went according to plan!!
Although out at the time my parcel was put in my safe place which was much appreciated.
January 12, 2023
Kept me informed
January 12, 2023
Good work all round.
January 10, 2023
Reasonable prices catalogue spreadsheet…
Reasonable prices catalogue spreadsheet out good range of useful and attractive products
January 9, 2023
the small LED daylight battery-operated…
the small LED daylight battery-operated light is flimsily made; the batteries I installed fell out because the springs that keep them in place is inadequate. Wha a waste of money!!
January 9, 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that your order is faulty.
We have emailed you to see how we can resolve this for you.
Your feedback is appreciated, this will be passed to our relevant team.
I apologise for any disappointment caused.
Kind regards,
Chloe
Confusion around vendor/delivery - I received emails regarding planned delivery by Evri of my "purchase from Scotts & Co", baffling as I didn't recall making an order. Then I began receiving (no room)
Confusing info from courier Evri regarding delivery and order itself. Ordered product from Expert
Verdict catalogue but emails from Evri referred to parcel from Scotts & Co, from whom I had not ordered anything. Parcel was delivered as notified and photo sent (unrecognisable as my front porch but not courier's fault.) Left outdoors in driving rain. Haven't yet tested product.
January 6, 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that you received this order unexpectedly.
Having checked, I can confirm that this order was placed on the correct account. Our company is called Scotts and Co, and we have a number of brands for our customers that we look after.
We appreciate your feedback regarding this, and will have this passed to our relevant team and the courier to be looked into.
Please do let us know if there are any further issues.
I apologies for any frustration or disappointment caused.
Kind regards,
Chloe
My past experiences have been good…
My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little cupboard & have now nlmatched up with several similar looking book cases along a hall way for extra storage recommend.. the mat non delivery was obviously just a blip!
January 9, 2023
I ordered before Xmas paid extra for…
I ordered before Xmas paid extra for next day delivery on 19/12/22, received parcel 7/1/23 with 2 excuses from delivery company that
a) nobody in - I was home all day
b) no safe space - there are 3 safe cupboard’s
c) could not get in gated community- live on a farm no gates around
Would not order again unless they organise their delivery issues
Since putting the review on, Scott’s have been in touch and refunded the difference in monies between normal delivery and next day delivery which was greatly appreciated
January 7, 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry for the troubles you have had with this order.
Unfortunately, there was no safe place on the order notes so the courier would not leave it anywhere, and instead would take it back to the depot to reattempt delivery.
As the order did not arrive within the expected time frame, we have refunded the difference between our standard and express delivery, I have emailed you with further information.
We do appreciate your feedback and comments and will have this looked into.
I apologise for the delayed delivery, and for any frustration caused.
Kind regards,
Chloe
Very good service.
January 7, 2023
Goods received very quickly
Goods received very quickly. Product is to be given to someone else so not in a position to rate Forwarts.
January 7, 2023
To receive items as soon as possible
Verdict is a company you can trust to get your parcels delivered as early as possible 😉
January 6, 2023
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