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Express Cleaning Supplies Reviews 

477
•
TrustScore 3 out of 5

3.1

Cleaning Products Supplier
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Had a straightforward order placed two weeks ago. The delivery has still not arrived. I phoned to chase the order and was told it would arrive by the end of the day but it did not. No updates given. I... See more

Rated 5 out of 5 stars

Have been ordering products from them for my company since 2018. Their great customer service is what keeps me coming back because in rare cases when there is some sort of issue, they will sort it out... See more

Rated 3 out of 5 stars

Took longer to receive than anticipated with no explanation. Having to pay £32 + VAT for postage to Northern Ireland compared with £8.50 for mainland using royal mail which is the same price througho... See more

Rated 5 out of 5 stars

I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will b... See more

Company details

  1. Cleaning Products Supplier

Information provided by various external sources

With close to 30 years experience, Express Cleaning Supplies were the first company of its type to offer an online cleaning supplies ordering service, winning various awards along the way. Since then, it has gone on to offer the widest range of cleaning supplies for industry, using some of the biggest brands in Europe. A service department and lease hire service is also available from Express Cleaning Supplies. A complete customer service is offered by the company, with experts waiting for to answer your necessary questions through phone, fax, post or online.

Contact info

3.1

Average

TrustScore 3 out of 5

477 reviews

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3.1

All reviews

(477)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I can’t really review this product as I …

I can’t really review this product as I haven’t used it yet luckily.i will say the service was good and I received it really quickly

October 19, 2017
Unprompted review
Express Cleaning Supplies logo

Reply from Express Cleaning Supplies

Hi Ann

Many thanks for your review.

If we could trouble you for a couple of minutes, we're interested to hear from yourself what we could have done to receive a higher star rating on our review? If you wish to give us a call about your experience alternatively then you can reach us on 01622 714800 and any one of our team members will be more than happy to help.

Thank you in advance

Jordan - Express Cleaning Supplies

Rated 4 out of 5 stars

Ordered a medium sized machine & pads …

Ordered a medium sized machine & pads with promise of 3-5 days delivery, received an email to say our order was arriving separately. pads arrived within 3-5 days the machine took over a week and had to phone to find out delivery schedule. small issue really

October 10, 2017
Unprompted review
Rated 2 out of 5 stars

Fast delivery!!

Fast delivery!!! Excellent products and great prices.... would highly recommend.

September 24, 2017
Unprompted review
Express Cleaning Supplies logo

Reply from Express Cleaning Supplies

Hi Paul

Many thanks for your review.

If you have some spare time, we'd like to hear further about your experience with our service and what we could have done to receive a higher start rating? Please do not hesitate to give us a call if you wish to do so on 01622 714800 and we would be glad to listen to any concerns you may have.

Best regards

Capital Cleaning Supplies

Rated 5 out of 5 stars

1st time using Express Cleaning …

1st time using Express Cleaning Supplies and I am very impressed. Purchasing online was so simple, easy to find product, easy purchase system and delivered on time.
Many thanks from and ex motor trade aftersales manager and web shop administrator.

September 5, 2017
Unprompted review

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