I rented a cooker, the gentlemen who came to Install it were polite down to earth guys . Told me everything they were doing to install the appliance and showed me how everything works on, told me abo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Electrical appliances available for rent - including kitchen appliances, televisions, home entertainment and technology.
Contact info
Martells Barn, CO77RU, Ardleigh Colchester, United Kingdom
- 01206794905
- info@expressappliances.co.uk
- www.expressappliances.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The item I got is absolutely brilliant…
The item I got is absolutely brilliant but feel that the payment information is misleading
Had my fridge freezer delivered on the…
Had my fridge freezer delivered on the 16th and wow its amazing delivery men were very lovely and polite
First derlivery we come in to a little…
First derlivery we come in to a little issue about why they couldn't fit a certain oven size e.g but i must say, they resolved it with in that week, i now have a lovley oven and there customer service was really well done, 2 very polite funny men come and was quick simple and easy very recommended :)
I absolutely love the fridge freezer l…
I absolutely love the fridge freezer l was just wondering if I can have the washing machine and tumble dryer
It was all good from the start the…
It was all good from the start the customer service is worth fantastic they helped me so out the last few bits on the application for the freezer and they text you the day you going to be delivered and the gentleman who came to deliver the freezer to me was fantastic and helped be up to the stairs to my room they plugged it all in and everything was okay and they text me to test say the mandates all gone through perfectly and it was everything went smooth as anything and I was say they were outstanding helpful and polite as well and I will recommend them to somebody else who needs needs help as well
Great customer service no messing…
Great customer service no messing around honest quick service
Great service
Delivery driver was nice, I had a chest freezer off the company, called me when he was 10 minutes away giving me time to organise where it's going beforehand, reliable and easy service.
Very impressed brilliant customer…
Very impressed brilliant customer service very prompt delivery will deffo use again
Great service and speedy delivery
Great service and speedy delivery. Couldn't afford to buy the tv outright so pay £15p/m is better. Pay extra over the 2yr but you pay for the convenience
Fantastic service
Fantastic service, fast delivery, the people who installed my item were really helpful, clean, and answered all questions that i asked. 5* service
Stresss free
Delivery men were very chatty polite the whole thing was strees free one email to say bean accepted one with doc one with delivery details simplea not trashed email trying to sell me more or buying me straight forward
This is the second appliance I have…
This is the second appliance I have ordered as I’ve been with these for a while now and am really happy with the service and customer service and installers were absolutely brilliant
The washing machine was broken the…
The washing machine was broken the delivery guy had to fix it the dyer doesn't fully work too on top of that i wanted same brand washing machine and dryer not 2 different makes
I will be calling in the morning...
I buried my nephew so I haven't been in the right frame of mind to call yet
Only good thing so far is the price and your delivery drivers and excellent
Had my new cooker fitted yesterday and…
Had my new cooker fitted yesterday and I'm very happy ash and Chris were fantastic
Excellent service it was easy to apply…
Excellent service it was easy to apply and the lads who delivered my fridge freezer were very helpful
Really recommend this company
Really recommend this company, application was easy and product was delivered quickly. The iPhone is in excellent condition and I couldn’t be happier.
Chris ans Ash 👍
Chris ans Ash were right on time with the delivery, very polite and explained everything.
Brilliant guys and highly recomended
Did not go through with order
Did not go through with order. Chose tv advertised at just over £4 weekly. At checkout it had jumped to almost £20 a week. On a 2 year contract this was costing almost £2K. The same tv is available in Argos ..Amazon etc for £279 brand new 😱

Reply from Express Appliances
The lady on the phone was so helpful…
The lady on the phone was so helpful and nice, she booked me in for a repair, pick up and a new dishwasher all on a day I was off, the delivery drivers were really nice, but were rushed and that meant that the water pipe wasnt tightened properly and water did leak, however they were lovely and I was able to tighten and issue resolved.
Would highley recommend this company, I was able to rent a dishwasher cheaper than I could buy and insure, so I may not own it but I have a dishwasher which will always be repaired or replaced, which made sense to me and saved me a fortune.
Great company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







