Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more
Company details
Information provided by various external sources
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Contact info
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
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So helpful
So helpful - we have been buying telephony for years from Extera. They go the extra mile to help us find what we need. Thank you
Absolutely excellent service from…
Absolutely excellent service from Elaine. Couldn't have been more helpful.
Thank you for your advice and prompt delivery of supplies.
The whole team at Extera are great
The whole team at Extera are great! Dan, Ken, Dave, Elaine to mention a few. Great products, fantastic support and next day delivery.
Great experience buying USB headset
A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current situation they offered me a different product which in my case worked out much better (and cheaper). A full refund was also an option, of course. The product arrived the next morning. Will try and deal with such companies from now on. Thanks!!
Great team at Extera
The team at Extera (who have supported us for many years) pulled out all the stops to arraneg our headsets and homeworking Avaya licenses. Very grateful to everyone from Sales through to Support
Thank you
Simon
Extera are a great company
Extera are a great company. They are very efficient and friendly.
very good quick service
Repeat purchase, all good.
Repeat purchase from Extera and even faster service than the first order. Very smooth and painless transaction.
Initially did some research on the…
Initially did some research on the product we wanted but were still unsure, so called Extera Direct and found a very helpful lady on the line who not only checked that we had the correct product in mind but also made sure that the fittings complied with our telephone system. Then proceeded to arrange the purchase for us and the product arrived the next day. True to her assistance on the telephone, the product was correct and fitted our system perfectly.
We were very grateful for the help and the service was spot on! Thanks again.
great company
we are a small company, but they are always extremely helpful and efficient - giving good advice to someone with no knowledge - great company to deal with
Very good quality customer service and product
I wanted to buy either the same or nearest equivelent headset compatible with the phone system we use. I couldn't find it so asked via webchat and was directed to the correct item. I ordered and received it the next day. Very good customer service, delivery and good quality items too.
Good prices and service
Extremely helpful staff
Speedy delivery and great price
Excellent service
Excellent service
Excellent service, arrived quickly and was in good working order, just what I needed.
Brilliant Service
Ordered at 4pm, got it delivered before 9am. Couldn't have asked for better service from the staff. Highly recommend
Fantastic service
Fantastic service, really helpful and knowledgable! Answered all my questions leading up to me making a purchase. Couldn’t be happier with the level of support and service given!
Quick and easy transaction
Quick and easy transaction. Delivered the day after the order was placed.
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