Extera Direct Reviews 

876
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.

Rated 5 out of 5 stars

A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more

Rated 5 out of 5 stars

Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more

Rated 5 out of 5 stars

After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more

Company details

  1. Telecommunications Service Provider
  2. Phone and Internet Service

Information provided by various external sources

Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.


Contact info

5.0

Excellent

TrustScore 5 out of 5

876 reviews

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No recent history of asking for reviews

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5.0

All reviews

(876)

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Rated 5 out of 5 stars

Great experience buying USB headset

A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current situation they offered me a different product which in my case worked out much better (and cheaper). A full refund was also an option, of course. The product arrived the next morning. Will try and deal with such companies from now on. Thanks!!

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great team at Extera

The team at Extera (who have supported us for many years) pulled out all the stops to arraneg our headsets and homeworking Avaya licenses. Very grateful to everyone from Sales through to Support
Thank you
Simon

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Initially did some research on the…

Initially did some research on the product we wanted but were still unsure, so called Extera Direct and found a very helpful lady on the line who not only checked that we had the correct product in mind but also made sure that the fittings complied with our telephone system. Then proceeded to arrange the purchase for us and the product arrived the next day. True to her assistance on the telephone, the product was correct and fitted our system perfectly.

We were very grateful for the help and the service was spot on! Thanks again.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Very good quality customer service and product

I wanted to buy either the same or nearest equivelent headset compatible with the phone system we use. I couldn't find it so asked via webchat and was directed to the correct item. I ordered and received it the next day. Very good customer service, delivery and good quality items too.

June 5, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Ordered at 4pm, got it delivered before 9am. Couldn't have asked for better service from the staff. Highly recommend

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, really helpful and knowledgable! Answered all my questions leading up to me making a purchase. Couldn’t be happier with the level of support and service given!

February 4, 2019
Unprompted review

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