Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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See what reviewers are saying
A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more
Company details
Information provided by various external sources
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Contact info
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5.0
Excellent
876 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent service, I received advise on the most compatible wire for the headset and desk phone for free and the service was excellent as I received the order the next day!
May 20, 2018
Unprompted review
Easy to use website and delivery prompt.
May 9, 2018
Unprompted review
Product and service from Extera was…BT7150 and 7100
Product and service from Extera was excellent. Delivery firm were a shambles.
May 8, 2018
Unprompted review
Reply from Extera Direct
Thank you for your feedback and apologies for the issues that you had with the courier. We have investigated this with them and requested that things are put into place to prevent such problems happening again.
Thank you for your business, we appreciate it very much
Great customer service.
April 3, 2018
Unprompted review
Quick delivery and reliable description
March 13, 2018
Unprompted review
Excellent customer service.
March 7, 2018
Unprompted review
Excellent
Excellent – no reservations, I would recommend this company to anyone.
March 6, 2018
Unprompted review
Prompt response and speedy, tracked…
Prompt response and fast tracked delivery.
Great Service!
March 1, 2018
Unprompted review
Excellent service
February 7, 2018
Unprompted review
Excellent value for money.
February 6, 2018
Unprompted review
Good service!
Saw the product online, used the online chat to check something out which was quick and then ordered! Delivered within 2 days!
January 31, 2018
Unprompted review
Great service
Quick delivery. Already have a colleague using this item, so wanted one the same.
January 29, 2018
Unprompted review
Was advised by staff as to best product …
Was advised by staff as to best product to buy prior to purchase. Great service and quick delivery.
January 23, 2018
Unprompted review
Product arrived on time.
January 12, 2018
Unprompted review
This company is brill
This company is brill! The first person who picked up the phone knew their stuff and the products they were selling. Straight away all my questions were answered with the product arriving the next day which was fab. The product is very good quality and would recomend to anyone.
January 10, 2018
Unprompted review
great service
December 28, 2017
Unprompted review
No nonsense professional service with …
No nonsense professional service with quick delivery.
December 22, 2017
Unprompted review
I have always had excellent service …
I have always had excellent service from this company. They have always given time to sorting out the correct items.
November 29, 2017
Unprompted review
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