Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more
Company details
Information provided by various external sources
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Contact info
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5.0
Excellent
876 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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From placing order to receiving my …
From placing order to receiving my order everything was perfect
Very professional company, compliments to highly trained staff.
Thank you
November 27, 2017
Unprompted review
Great Service, Quick Delivery
Have purchased from Extera on a number of occasions, and have always found them helpful, knowledgeable and able to provide alternative solutions.
Free next day delivery has also helped out, allowing my staff to be working quickly and efficiently without much hassle.
More than happy to continue to do business with Extera.
November 27, 2017
Unprompted review
Just Fabulous!
November 16, 2017
Unprompted review
Superb
This is the second time we have bought from here and it has been superb service on both occasions
November 15, 2017
Unprompted review
Great customer service with …
Great customer service with knowledgeable staff, quick delivery - and the best price I found anywhere. I had used Extera before and would definitely buy from them them again in the future.
November 7, 2017
Unprompted review
Good communication even though delivery …
Good communication even though delivery was refused. Item was then re-delivered and was received on time.
October 25, 2017
Unprompted review
Product arrive quickly and at good …
Product arrive quickly and at good price.
October 24, 2017
Unprompted review
Never had a problem with deliverys
Never had a problem with deliverys. Always a quick trun around on quotes.
October 20, 2017
Unprompted review
Unbelievable service again.
Second time using these guys. Customer service and assistance is extremely high for any company but for any product they offer I will be going back time and time again.
October 19, 2017
Unprompted review
Excellent!!
Excellent website. Items purchased much cheaper than exactly the same bought from another supplier by our other branches. Next day delivery.
Perfect service
October 9, 2017
Unprompted review
first class service and quick postage
October 5, 2017
Unprompted review
Helpful customer service
Helpful customer service. Shipping deadlines kept to.
September 21, 2017
Unprompted review
Prompt efficient service
Prompt efficient service - good value for money
September 20, 2017
Unprompted review
Fantastic customer service and support
Fantastic customer service and support, very speedy delivery. Would recommend.
September 13, 2017
Unprompted review
Competitive pricing and prompt delivery
September 13, 2017
Unprompted review
Excellent
Excellent, good product with fast delivery. Exceptional customer service department we will use again!
September 1, 2017
Unprompted review
Purchased our new headsets for the …
Purchased our new headsets for the office telephone system on Thursday and they came the next day. Service from Elaine was fantastic and she was very polite and helpful to me. Would use Extera Direct again in the future.
September 1, 2017
Unprompted review
Excellent service
Excellent service - questions answered quickly by on-line messaging and delivery arrived next morning in perfect condition. Beat Amazon all round! Thank you
August 19, 2017
Unprompted review
Very helpful
Very helpful staff on the phone and a great next day service!
August 17, 2017
Unprompted review
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