Extra Karte Reviews 7,124

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more

Company replied

Rated 5 out of 5 stars

I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more

Company replied

Rated 2 out of 5 stars

The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process. Platform is not friendly, asking passwords every time m... See more

Company replied

Rated 5 out of 5 stars

Hi Team, Im glad to share this information with you about my experience . Its all over good while i has been using my experience is very well . Thanks

Company replied

Company details

  1. Financial Institution

About Extra Karte

Written by the company

Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.

Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.

Beantragen Sie die Kreditkarte

Flexibel, Sicher und Sofort Verfügbar!

Written by the company

Morgens beantragen und mittags schon shoppen.
Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars

Good good Good

Good good Good

December 23, 2025
Unprompted review
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team

Rated 5 out of 5 stars

This is my frist time for this so i…

This is my frist time for this so i cant write much

December 17, 2025
Unprompted review
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

It easy and convenient to use

It easy and convenient to use. It has helped me a lot Financially. Thank you soo much for bringing Extra Card on board 🙏

November 25, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

Good morning friends I want 20

Good morning friends I want 20
00
,Euro thank you faith john

December 17, 2025
Unprompted review
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte. If you have any further Question please contact us.
Kind regards,
Your Extra Karte Team

Rated 4 out of 5 stars

Everything is good

Everything is good

November 18, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Everything was perfect.

November 18, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Every transaction was very important goog

For all transactions

November 18, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Easy to use as long as you download the…

Easy to use as long as you download the app you are ready to go and it’s pretty convenient I can say it’s one of the best credit cards out there honestly

November 25, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Easy to use and sooooooo fast process

Easy to use and sooooooo fast process

November 25, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

Good service

Good service

November 18, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

Flexible and very good with paying

Good card flexibility with paying

November 18, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 4 out of 5 stars

Great card

Great card! You can pay in installments. Support is always helpful.
The only bad thing is that you cannot increase you card limit.

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

“Fast, Clear, and Reliable Service”

Great and smooth experience. Fast application, clear information, and helpful customer service. Everything worked without problems. Very satisfied.

June 3, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.

Kind regards,

Your Extra Karte Team

Rated 4 out of 5 stars
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 3 out of 5 stars

Credit limit

The service is overall excellent but the main issue is have with the credit card is about limit. it has only 100 euro limit. if it would be 1000 to 3000 euro then it will be great option to use.

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.

If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..

We hope you continue to enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Sehr gut

Top card, 100% recommend

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 2 out of 5 stars

I didn't use it yet

I didn't use it yet, i will leave review later when i use it already.

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We’re sorry to hear that our service didn’t meet your expectations. To ensure your concern is addressed promptly, please reach out to the appropriate department using the email addresses listed below. Application: info@extrakarte.com Customer Support: support@extrakarte.com

Invoice: rechnung@extrakarte.com

We’re committed to assisting you further.

Best regards,

Your Extra Karte team

Rated 3 out of 5 stars

low credit limit

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.

If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..

We hope you continue to enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Very nice and good service

Very nice and good service

November 11, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

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