The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more
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I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more
Company replied
The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process. Platform is not friendly, asking passwords every time m... See more
Company replied
Hi Team, Im glad to share this information with you about my experience . Its all over good while i has been using my experience is very well . Thanks
Company replied
Company details
About Extra Karte
Written by the company
Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.
Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.
Beantragen Sie die KreditkarteFlexibel, Sicher und Sofort Verfügbar!
Written by the company
- Morgens beantragen und mittags schon shoppen.
- Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.
Contact info
The Emporium, C De Brocktorff Street, MSD 1421, Msida, Malta
- info@extrakarte.com
- www.extrakarte.com
4.4
Excellent
7K reviews
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Very good and the app is very easy
Very good and the app is very easy! I am very happy
November 4, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Good super!!!!
October 28, 2025
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
Everything was good with the card…
Everything was good with the card shopping online.
October 21, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
Reply from Extra Karte
Sehr geehrte Kundin, sehr geehrter Kunde,
es tut uns leid zu hören, dass unser Service nicht Ihren Erwartungen entsprochen hat. Damit Ihr Anliegen schnell bearbeitet werden kann, wenden Sie sich bitte an die zuständige Abteilung über die unten aufgeführten E-Mail-Adressen:
Anträge: info@extrakarte.com
Kundensupport: support@extrakarte.com
Rechnungen: rechnung@extrakarte.com
Wir sind gerne für Sie da, um Ihnen weiterzuhelfen.
Freundliche Grüße
Ihr Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are sorry to hear that you are not satisfied with our service.
If you have lost your card, you can request a new one in your Extra App just with a few steps. In case further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
Kind regards,
Your Extra Karte-Team
Reply from Extra Karte
Dear Customer,
We’re sorry to hear that our service didn’t meet your expectations. To ensure your concern is addressed promptly, please reach out to the appropriate department using the email addresses listed below. Application: info@extrakarte.com Customer Support: support@extrakarte.com
Invoice: rechnung@extrakarte.com
We’re committed to assisting you further.
Best regards,
Your Extra Karte team
My experience with Extra has been great…
My experience with Extra has been great overall. The setup process was quick and straightforward, and I really like how it helps build credit without the risk of traditional credit cards. The app interface is clean and easy to navigate, and transactions update quickly, which gives a good sense of control over spending.
Overall, it’s a reliable and innovative product that makes building credit simple and stress-free.
October 14, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Best Service
October 14, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Could improve
The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process.
Platform is not friendly, asking passwords every time multiple times while being in the app.
October 14, 2025
Reply from Extra Karte
Dear Customer,
We are sorry to hear that you are not satisfied with your credit limit. We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.
Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated.
In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.
We’re committed to assisting you further.
Kind regards,
Your Extra Karte-Team
Great customer service and app
November 19, 2024
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Higher limit
Best for monthly installments return payments for higher limit only, best for all around cashback and very useful for financial emergencies. My experience is not relevant yet. I'm a new customer. Thank you.
Meine Bewertung. Erfahrung ist noch nicht genug.
October 22, 2025
Reply from Extra Karte
Dear Customer,
We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.
If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..
We hope you continue to enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Great Credit card Extra
Great Credit card with Small amount starting , And then you build Strong Credit. The Company is great I give ⭐⭐⭐⭐
Sincerely
AC
October 7, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Super the best credit card
September 23, 2025
Reply from Extra Karte
Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team
Reply from Extra Karte
Sehr geehrter Kunde,
wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.
Freundliche Grüße
Ihr Extra Karte Team
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