Extra Karte Reviews 7,157

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The best customer service I've received from a German company. Everyone speaks fluent English whilst not making you feel 'bad' for not speaking German. The downside is the starting limit. Th... See more

Company replied

Rated 2 out of 5 stars

The credit limit given is way too low. I understand credit processing but seems that more than a machine should be involved in the process. Platform is not friendly, asking passwords every time m... See more

Company replied

Rated 5 out of 5 stars

I have used the extra card on many occasions. I have never had any problems with payments, because I can mostly decide how much I will pay monthly. Of course I receive a monthly payment, but the pay... See more

Company replied

Rated 5 out of 5 stars

My experience has been very good, it has been very easy to use, the process has been very fast, the card has been delivered very quickly, okay, yes, the starting limit is a little low, but it doesn't... See more

Company details

  1. Financial Institution

About Extra Karte

Written by the company

Die Extra Karte Kreditkarte ist für alle gemacht, die Wert auf Komfort und Flexibilität legen. Ausgestellt von der Novum Bank Limited, einer vollständig lizenzierten Kreditinstitution, die seit ihrer Gründung im Juni 2009 vertrauenswürdige Finanzlösungen anbietet, verbindet die Extra Karte finanzielle Freiheit mit der Sicherheit einer erfahrenen Bank.

Ob zur Verwaltung alltäglicher Ausgaben, zur Planung größerer Anschaffungen oder für flexible Finanzlösungen – die Extra Karte ist für Sie da. Mit wettbewerbsfähigen Zinssätzen, ohne versteckte Gebühren und einem unkomplizierten Online-Antragsprozess ist der Einstieg kinderleicht. Unsere benutzerfreundliche App ermöglicht Ihnen eine Echtzeit-Kontrolle, von der Ausgabenverfolgung bis hin zur individuellen Limitsetzung. Erleben Sie eine Karte, die sich Ihrem Lebensstil anpasst und genießen Sie die Sicherheit einer vertrauenswürdigen Bank.

Beantragen Sie die Kreditkarte

Flexibel, Sicher und Sofort Verfügbar!

Written by the company

Morgens beantragen und mittags schon shoppen.
Genießen Sie attraktive Zinssätze, flexible Rückzahlungsoptionen und eine schnelle, einfache Online-Antragsstellung mit praktischer App-Verwaltung – sicher abgewickelt durch die lizenzierten Finanzexperten der Novum Bank Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

It is fantastic

It is fantastic

September 30, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Super the best credit card

September 23, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Gut Karte

Gut Karte, ich nutze diese karte manchmal und viele shoppen akzeptiert

September 16, 2025
Extra Karte logo

Reply from Extra Karte

Sehr geehrter Kunde,

wir freuen uns, dass Sie mit unserem Service zufrieden sind. Danke, dass Sie sich die Zeit für das Feedback genommen haben. Wir wünschen Ihnen weiterhin viel Vergnügen bei der Nutzung Ihrer Extra Karte.

Freundliche Grüße

Ihr Extra Karte Team

Rated 4 out of 5 stars

It easy

Easy to use and simple

September 16, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 2 out of 5 stars

I tried to pay for my Canadian visa 2…

I tried to pay for my Canadian visa 2 times and didn't work

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We’re sorry to hear that our service didn’t meet your expectations. To ensure your concern is addressed promptly, please reach out to the appropriate department using the email addresses listed below. Application: info@extrakarte.com Customer Support: support@extrakarte.com

Invoice: rechnung@extrakarte.com

We’re committed to assisting you further.

Best regards,

Your Extra Karte team

Rated 5 out of 5 stars
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Easy and fast

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

I like it

I like it
Everything goes easy

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 4 out of 5 stars

Extra karte have good services

Hi
It is soo good that extra karte is very easy to apply and in no time they give you the credit but the initial credit is too low and i haven’t receive my physical card yet after 15 days and one more on credit transfer the deduct 10 euros extra which is shocking for me after that I understand that the name extra karte means😂😂

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.
If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..
We hope you continue to enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

Solid everything

Solid everything

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.
Kind regards,
Your Extra Karte Team

Rated 5 out of 5 stars

It is very good and simple

It is very good and simple

September 9, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,
We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.
Kind regards,
Your Extra Karte Team

Rated 1 out of 5 stars

Only i have 100credit

Only i have 100credit, and i cannot use in shop.what should I do

August 26, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer, We are sorry to hear that you are not satisfied with your credit limit. We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.


Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated. In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.

We’re committed to assisting you further.

Kind regards,

Your Extra Karte-Team

Rated 1 out of 5 stars

Not Satisfied

not satisfied

September 2, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We’re sorry to hear that our service didn’t meet your expectations. To ensure your concern is addressed promptly, please reach out to the appropriate department using the email addresses listed below. Application: info@extrakarte.com Customer Support: support@extrakarte.com

Invoice: rechnung@extrakarte.com

We’re committed to assisting you further.

Best regards,

Your Extra Karte team

Rated 5 out of 5 stars

Easy and fast.

August 26, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

It's so faster and good but credit…

It's so faster and good but credit limit 100 euro this is not good

September 2, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our service. Thank you for taking the time to provide feedback.

If you regularly use your card, avoid going over your credit limit and ensure you are making at least your monthly minimum payment on time you could, subject to the outcome of the individual assessment carried out for this end, be eligible for a credit limit increase..

We hope you continue to enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 3 out of 5 stars

Very low credit limit

Very low credit limit. And complicated form of payment

August 26, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are sorry to hear that you are not satisfied with your credit limit. We understand that a lower-than-expected credit line can be frustrating. We would however highlight that the Bank is required to determine the credit limit based on the outcome of an individual assessment carried out in accordance with strict legal requirements. This is to ensure consumer protection and responsible lending practices.

Notwithstanding the above, the good news is that we actively review accounts, and your credit limit can be reassessed after just a few months. It's important that you avoid going over your credit limit, ensure you always make at least your minimum monthly payment on time and keep your data updated.

In case your limit has been increased, you will be automatically informed by email. If further support is needed, you can reach us at support@extrakarte.com. For more information, please visit our website at www.extrakarte.com.

We’re committed to assisting you further.

Kind regards,

Your Extra Karte-Team

Rated 4 out of 5 stars

No hesitation

No hesitation

August 26, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Extrakarte is legit

October 15, 2024
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Its very fast and easy payment made.and…

Its very fast and easy payment made.and it's really helpful in times of need.

August 26, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are pleased that you are satisfied with our fast service and that you were able to use your card promptly. Thank you for taking the time to leave your feedback, and we wish you happy shopping with your Extra card.

Kind regards,

Your Extra Karte Team

Rated 5 out of 5 stars

Super master card excellent service all…

Super master card excellent service all in the world

August 19, 2025
Extra Karte logo

Reply from Extra Karte

Dear Customer,

We are happy to hear that you are satisfied with our service. Thank you for taking the time to leave us your feedback. We hope you enjoy using your Extra Karte.

Kind regards,

Your Extra Karte Team

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