Eyecandy Reviews 80

Great service and very clear communication. I got my new glasses within a week and at a very good price. I would recommend them highly.

Ordered 2 pairs of Oliver Peoples glasses and received excellent service from Steve definitely recommend

I purchased Oliver Peoples sheldrake frames. The customer service from Steve was top class, as was the price for the frames. Delivery was quick and without problems.
I would definitely recommend eyecandy

Would definitely recommend Eyecandy ,excellent service received my frames which had to be ordrded from Italy in less than a week.Also excellent service from Steve Newton who advised me on which size frames to order .Will definitely use again.

Great service Great Price

Got the glasses this morning, they’re perfect and fit better than the pair I got from David Clulow! Which they adjusted to fit? And at a much better price.

So many thanks!

I’ll defo be in touch when I need my next pair.

Very efficient prompt service and frames fitted well. Also appreciated advice on prescription issues as glasses will be worn over contact lenses

Great website great customer service over the moon with product and value for money!

Really pleased with my new Oliver Peoples glasses, at a fantastic price. Steve was great in assisting with the correct frame size, and the service was brilliant throughout.

Brilliant service, love my new glasses

Great service - thanks again Steve!

The sunglasses are beautiful and are great quality! the sunglasses case was damaged through the delivery process but Steve sorted everything out and got me a replacement sent with fast delivery. A very happy customer, will defiantly shop here again

Fab personal service given throughout. If your item is in stock, the order is placed and you immediately receive an electronic invoice from a third party which is very easy to pay. Fast delivery and the prices are brilliant, cheapest to be found!

Excellent service provided by Steve. Speedy, efficient and friendly. Glasses arrived within a few days and sooner than expected.

Steve was brilliant with the Comms and kept me up to date every step of the way. He also accommodated my last minute change which is really appreciated.

Will definitely get my next pair of Olly peoples from here!!!

amazing support! steve is a badass! all the procedure was fantastic!

Having accepted my fate and a requirement for prescription glasses (due to my ageing eyes), I found my preferred brand of glasses on the high street (tried them on etc), but knew I'd find them much cheaper online. I found "Eyecandy" to be the most competitive on price.

The website is really easy to navigate and looking at frames over 360 degrees is really helpful. The ordering process is really clear and easy, with the usual sales communication. When they were ready for dispatch, I had an e-mail from "Steve" (the owner), to say they'd be with me in the next couple of days. It turned out to be the very next day, all packaged well in jiffy bags, with extra "Eyecandy" lens clothes.

Unfortunately, the prescription wasn't correct (they were made for distance, when i'd requested reading). Obviously i was disappointed, having waited a few days for my new facial attire and I starting getting frustrated, thinking about how difficult it may be to get the issue resolved or did i order the wrong thing etc.

I needn't have worried...this is a genuine and professional UK company, with customer service drummed into it. As i write this, its important to note, that i do not write compliments, because in the main, we don't get great service from retail in the UK...so please understand, "Eyecandy" absolutely put their hand up, recognised their error and solved it seamlessly.

For the first time in very long time, I was finally valued as a customer and was not made to feel like I should pay return postage at my expense or made to feel like I need to go out of my way or fight for what was entitled to etc. "Send them back, I'll refund your postage, get them re-made, review our internal quality process and give you feedback on my findings" oh...and I'll sort out a gesture of good will for you too!

That's real "customer service" folks...i'm not saying you'll experience a problem...far from it...just that if you do, panic ye not...be nice, explain what's wrong and "Steve" or someone else, will solve it.

This company has earned a customer for life in me, because of how they treated me and the quality of their goods. I no longer care if they're the cheapest or not (for the record, they were), i'm giving them my money for years to come.

Thank you to Steve and your team for all of your help and support!

Excellent customer service, prompt response and update. Would definitely recommend it.

Excellent and friendly service. Very highly recommended.

Wow! Well I was a little sceptical ordering glasses online for the first time however Steve Newton at Eyecandy direct put me at ease with every question that I had. I simply took a photo on my iPhone of my prescription and emailed it across with my PD. You can measure this yourself using templates online that you can print off. Steve kept me updated along the way with it being so close to Christmas. I received them today, December 24th! What a lovely Christmas present from me to me, I’ll be able to see what I’m doing! I found this little beauty of a company online after searching the model I wanted after trying them on in a rival (expensive) high street store. I hardly ever leave reviews but this company deserves the credit for sure.

I was initially unsure about using this company as I had never heard of them, however I went ahead with an order and soon engaged with
Steve Newton. He was helpful, honest and efficient. I would not hesitate to use this company again and would recommend to friends too.