Sadly the product we purchased wasn't suitable for the purpose we wanted it for. However the customer service at Theo's company is excellent, I can't give them credit enough for the way my issue has b... See more
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Hi you sent a email on 23rd November saying order will be created then 26th November saying getting order ready then didn’t receive email until 1st December saying it was being dispatched. I hope it c... See more
Ordered a years supply of Macushield for the second year running, helpful member of staff confirmed the use by date was ok. Package arrived promptly and sensibly with the tablet blister packs removed... See more
The packaging of my order complicated its delivery. A previous order of identical quantity had been decanted from its retail box and the blister packs given rubber bands to keep them tidy so that the... See more
4.4
Excellent
2K reviews
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Reply from Eyelounge
We apologise for the recent issues with our suppliers, which have caused supply disruptions. As a result, we have removed the affected products and are offering alternative solutions to our customers. We are truly sorry for letting you down on this occasion. If you need further assistance, please email me at hello@eyelounge.co.uk and include "FAO: Dale" in the subject line.
Eye Lounge service
My orders from Eye Lounge have always arrived quickly , an excellent service.
May 30, 2024
The drops are really hard to get out of the bottle. Squeezing the bottle does not help.
The ordering experience was good and did not have to wait too long coming from the UK to the US.
May 14, 2024
Reply from Eyelounge
Ah that's good to hear, greetings from the UK! I'll pass your feedback about the bottle on to our supplier.
My order was promptly dispatched and…
My order was promptly dispatched and delivered. Wil continue to buy from them.
May 1, 2024
Reply from Eyelounge
Welcome Back :-)
Wrong product delivered…
I ordered and paid for MacuShield Gold but you have sent MacuShield Original. I have sent you 2 Emails asking for this to be resolved and am awaiting your response.
Yhos is the first time I have had a problem with Eyelounge and I am hoping for a swift resolution.
May 5, 2024
Reliable
Having used eyelounge before I knew I could rely on a good prompt service and yet again I was impressed.
May 2, 2024
Securing Quality The response to my order was quick and…
The response to my order was quick and with adequate details of information. I would suggest in regard to the dispatch of the item, i.e. the way of sending, it would be helpful if the possibility of choosing Courier instead of simple Post, for more safety and speed.
April 24, 2024
The parcel arrived in good time and was…
The parcel arrived in good time and was able to fit in the letter box.
April 29, 2024
Excellent.
Excellent.. £8.00 cheaper than the firm we used to use !
Plus came in a couple of days ..
certainly recommend!
April 26, 2024
The packaging of my order complicated…
The packaging of my order complicated its delivery. A previous order of identical quantity had been decanted from its retail box and the blister packs given rubber bands to keep them tidy so that the mailing envelope was able to be Letter - box friendly. The recent package would not fit through my letter box so there was a delay before they reache me.
April 9, 2024
Always helpful and friendly
Always helpful and friendly. Deliveries are quick. If the line is busy there is a good call back service.
March 4, 2024
Easy to order and very fast shipping
Easy to order and very fast shipping, thank You!
February 28, 2024
After an eye test my optician…
After an eye test my optician recommended I start taking the supplement. I’m 77 and hope to stave off my eyes deteriorating. Time will tell.
I did like the quick response to my order and also liked the way they were packaged. Regards.
January 27, 2024
Good value products.
Very good prices ,easy ordering and very quick delivery.Will keep ordering from here in future.
January 27, 2024
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