EYG Home Improvements Reviews 

Right from the beginning working with Scott on the planning, we had friendly, prompt and efficient service.

Thanks to Dean for a clean, tidy, hardworking and efficient installation service.

We had problems with glue on the doors, windows and handles, plus a crack in the window. Neil was round to check them prompt the next morning, couldn't ask for a better service! The problems were because of the manufacturer, not EYG. EYG rectified the situation quickly and satisfactorily.

The doors look amazing and have been a great asset to look of the house as well as the heating bills.

I would highly recommend EYG and definitely use them again because we could not fault their efficiency, politeness and professionalism with such a caring and personal touch.

Thanks very much,

Fiona and Jim Kerr

EYG has recently completed our extension. We are delighted. The manager has always responded quickly and thoroughly to all our questions.

The teams working on our house were very experienced and professional. They arrived on time and worked quickly and efficiently. We have enjoyed their company. They were very helful in explaining their work and answering our questions.

We have no hesitation in recommending EYG.

July 2023

Excellent service. Windows fitted within the timeframe advised at the quote stage. Fitters were very helpful and courteous. Would recommend eyg to anyone looking for windows and doors.

While it took a while to get the initial survey done.
The installation completed today was very clean and efficient.
DEAN is very friendly, tidy and again efficient.
Great experience and we recommend to everyone.

Had my conservatory roof replaced from old polycarbonate to new thermal opaque panels. Really happy. Looks like a new build. Workers John and John are the dream team. Left everything pristine. Well done EYG

I had detailed quote done done by Allan who was very thorough and talked me through everything. Andy and Josh arrived in good time, on the date as agreed. They carried the work out to a really good standard and were polite and cheerful. They cleaned uo after they had finished and i am really happy with how it looks. Keep up the good work guys!

I had a garden office built by EYG in preparation of turning it into my new business and the whole experience was top notch from start to finish! From planning to building completion I was kept in the loop, the build quality is second to none and definitely above competitors. Thank you EYG very impressed!

The team were exemplary from start to finish. Carol and her colleagues aim high and always succeed. I have no hesitation in recommending them.

We went to EYG as we believe they are the best overall in this area and we’re not disappointed. From the sales guy to the teams who fitted both the replacement windows and replacement conservatory were brilliant. The fitting lads worked well and tidy keeping the expected mess down. Some snagging at the end, again to be expected but the maintenance manager was very helpful, thorough and efficient. The snagging, which is why we give the 4 stars, was mainly due to product rather than fitting. We went for the tiled roof in the conservatory replacing the old polycarbonate one and again another good choice, the conservatory now looks part of the house and not an add on and the warmth is now far superior even in cold weather.

Asked to pay upfront all the cost of my kitchen window, never had this with any other company, red flag

Paul, the sales rep, was very helpful & patient with us, as we strove to make important decisions concerning designs, colours & glazing. The fitters, Danny & Peanut, were brilliant... Very efficient, kept us informed throughout & delivered a first class installation. We are delighted with our new windows & doors ...& so pleased we chose EYG.

Recently had EYG come out to do some work for us after using them several times before and I have to say I regret that decision and would warn others to look elsewhere before going to EYG. Told things were happening on certain days only to sit in all day on two occasions without anyone turning up. Scaffolders turned up unannounced and proceeded to take scaffolding down without knocking on the door when anyone could have been using the bathroom. Scarborough branch quite rude made accusations apportioning blame towards us as the customer. We were told we weren't inconvenienced and that they don't know what our problem was and were not listened to but rather talked over. After probably spending over £10,000 to £12,000 over the years to try and be loyal and support a local company I thought there would of been a view of being a valued customer but obviously not. EYG don't value returning customers it seems and wont be getting any further business from us. I hope the directors of the business see this review and look into it further as the customer service received is shocking.

Basically it was Neil ... no issue too big .. no problen too small. Complex installations come with complex problems ... Neil solved them all ... and with a smile.

I have a fairly large house all my windows and doors are EYG or existing double glazed have been replaced with EYG products. They are good. BUT BE WARNED! once they have your number there is no getting away from them. Call after call to my mobile every time the caller assures me they will remove my number but to no avail. I am FED UP with them they just won't go away! This has been going on for years.

Are new conservatory is first class thanks to Kev,Al,Graham, Lloyd and the electrician for a brilliant job. Great experience from John in sales to end product thank you for everyone involved.

Just had a new conservatory built by EYG. The product is excellent and the two gents that erected it were very clean tidy and considerate. A fabulous job done.

Great work done by John G and apprentice Adrian fitting lintels prior to door and windows fitted. Impressed with John G tutoring Adrian on the work in progress. Cleaned up all mess before leaving.

Had all my doors and windows replaced and cannot believe the difference. The fitters were exceptional and left no mess. Done to a very high standard. You should be proud to have them on your team.

We had new gutters and facias installed. The two EYG staff who did the work - Andy and Katy were very friendly and helpful. They cared about the work and helped through the works. We had snow and high winds so things took a little longer but we were told what was happening at all stages. We are happy with the finished job.

We decided to convert the conservatory to a hybrid roof for 3 reasons;
The poor quality of the roof by the original firm.
The room needed excessive heating in the winter.
Temperatures in excess of 55°c in the summer with all doors and widows open.
The construction crew were efficient, professional skilled and tidy. Cleaning up after themselves at the end of the job. The plasterers finish was exceptionally good. We noticed a marked improvement in the temperature in February and haven't had to have the calor gas fire on so far.
The jury is out on summer temperatures
Expensive but we'll pleased with the results so far and turned our conservatory into a room.