EziGlass - Vehicle Glazing Services Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and straightforward. Many people highlight the staff's helpfulness, friendliness, and deep understanding of their trade. Reviewers appreciate the prompt communication, timely arrivals, and the staff's willingness to go above and beyond, even traveling distances for repairs. Consumers frequently felt valued, experiencing an 'old school' service approach where their needs were prioritized. The reliability of the service, from initial quotes to the final job completion, consistently impressed people.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service from Mark! He travelled all the way from Hereford to Worcester to repair my car screen window—such dedication. He was friendly, professional, and went above and beyond to make sure... See more

Company replied

Rated 5 out of 5 stars

Mark came to look at our damaged windscreen and did a great job in fixing a chip that someone else had previously attempted. He explained everything and was quick and efficient and very friendly . I w... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend EziGlass highly enough. My Land Rover Freelander 2 had a severely cracked windscreen, and I was keen to get it sorted quickly. A friend of mine recommended EziGlass. I rang... See more

Company replied

Rated 5 out of 5 stars

Getting our windscreen replaced was so straightforward with Mark. We contacted him at lunchtime and he was here early the following morning to quickly and professionally get the job done. A lovely ind... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance

Written by the company

Your local Herefordshire independent for vehicle glazing and chip repairs. At EziGlass we offer a highly experienced and professional service with every job we do. We are ATA accredited in vehicle glazing and have almost 40 years experience in the trade.We are also a fully registered member of the IMI “Institute of the Motor Industry” We are a local Hereford company serving Herefordshire and surrounding areas, we aim to provide that personal touch that you just don't get with the national firms any more, so If you like to support local and prefer the honest, personal approach then call or message me for a quote or just a chat about your options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(112)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Mark was very professional and provided a really good service. Very efficient and reliable. Thank you.

December 10, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Jo. Nice to meet you

Rated 5 out of 5 stars

What a fantastic service !!

What a fantastic service !!! After my call Mark was with me in quick time and sorted out the issue with my windscreen . He was very professional and provided me with many choices to rectify the issue I had with the screen, which were very very competitive . I would recommend this company to anyone !!

November 21, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Hugh. Glad I could help.

Rated 5 out of 5 stars

Had a loose windscreen after reading…

Had a loose windscreen after reading marks reviews decided to ring him. So glad I did. Thank you Mark a great job done . Would highly recommend you

November 7, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Lee and family. Glad I could help

Rated 5 out of 5 stars

Incredibly thorough job, very friendly

Mark explained the process and how it may impact the MOT (advisory), confirmed I was ok with that, before commencing the work. All in all he was with us for about 30-40 mins, showed the work he’d completed before writing out the receipt. Thoroughly pleasant experience, absolutely would recommend.

October 22, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you very much. pleasure to meet you both

Rated 5 out of 5 stars

Amazing and reliable service

Incredible service from Mark! He travelled all the way from Hereford to Worcester to repair my car screen window—such dedication. He was friendly, professional, and went above and beyond to make sure everything was perfect. Super reliable and easy to deal with. The price was far better than the quote I got from Autoglass, and the quality of work was outstanding. I’m genuinely thrilled with the outcome and wouldn’t hesitate to recommend him to anyone needing windscreens.

October 8, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Lucy. Very kind of you. Pleasure to meet you.

Rated 5 out of 5 stars

Prompt efficient service

Mark is very knowledgable, has many years of experience in the trade and made a great job of repairing two stone chips in my windscreen. I would definitely recommend.

September 24, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you very much Mark. Pleasure to meet you

Rated 5 out of 5 stars

Super quick response and managed to…

Super quick response and managed to make an appointment the next day for my emergency windscreen replacement. Excellent service overall!

August 1, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Many thanks Ian. glad I could be of help

Rated 5 out of 5 stars

Fantastic job and brilliant communication.

Can’t recommend Mark enough from EziGlass. Local, reliable, and did a cracking job. He came out to my work and sorted it the next day, made everything really easy. Communication was spot on from the quote to fitting. If you need a windscreen repair in Hereford, he’s your guy.

July 11, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Dylan. Glad I could help

Rated 5 out of 5 stars

Amazing service

After a stone had chipped our car windscreen we needed somebody to see if it could be repaired. Found Eziglass who responded to my enquiry super fast, and even managed to come out same day! Extremely knowledgeable and explained the process from start to finish. Excellent job done and at such an amazing price. Would highly recommend! Thank you to Mark you are a star!

June 23, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Katie. Very kind of you

Rated 5 out of 5 stars

I got recommended Mark of Eziglass as…

I got recommended Mark of Eziglass as my son’s car wasn’t covered by the insurance and he had 2 chips in his windscreen. Went on the website and sent a message Mark got back to me within the hour and booked me in for the next day, even through I live in Worcester which is not his normal area of business. He turned up on time did a fantastic job and knows what he’s talking about.
Top notch work carried out.

June 20, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Alan. Very kind of you

Rated 5 out of 5 stars

Excellent service

Absolutely first class service from Mark. Responded very quickly with competitive quote, and the job was done by lunchtime the next day. Good communication and all-round hassle free experience.

June 17, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Cosmo. Glad I could help

Rated 5 out of 5 stars

Recommend!!

Quick, friendly and professional. Sorted my windscreen out amazingly quick! Thank you.

June 16, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Amy. Glad I could help

Rated 5 out of 5 stars

Extremely knowledgeable and accommodating

Great interpersonal skills and clearly very knowledgeable in the automotive glazing field.
My 'task' involved a ListerBell STR (Lancia Stratos replica) windscreen removal/reinstallation. Mark informed me that to try and remove this screen would have resulted in a ruined screen due to it being 1mm thinner than usual and of such an intricate profile. The hour spent was extremely interesting and of much use to me for future screen works. Very impressed with the advice and clearly Mark was a chap that knew his field thoroughly. Highly recommended!!!

June 6, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you very much Trevor. Pleasure to meet you.

Rated 5 out of 5 stars

Superb service

Mark was extremely helpful with our chip repair!
I enquired in the morning and he came out that same afternoon.
Explained everything beforehand and checked I was happy before finishing ☺️
Very friendly, professional, will defiantly be using again and would highly recommended for any window repairs!

June 2, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Charmaine. Glad I could help

Rated 5 out of 5 stars

A top bloke

Mark was amazing! He was totally upfront about what was involved in the job including worst case scenario so I was able to make an informed choice as to whether to go ahead..which I did. He was punctual, professional, clearly very experienced and completed the job to a very high standard. I would definitely recommend him. Thanks!

May 13, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Sarah. Was a pleasure meeting you

Rated 5 out of 5 stars

EXCELLENT SERVICE !!

EXCELLENT SERVICE! Mark is friendly and professional. From our initial phone contact with Mark he was super-quick to respond with all the information we required. We set up a date and time with Mark to suit us and Mark turned up as arranged. We were impressed with the standard of his work, leaving all clean and tidy. Top Man. Many thanks ! (Replacement of Rear Windscreen).

February 25, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Mimi. Glad I could help

Rated 5 out of 5 stars

I rang Mark as I was looking for advice…

I rang Mark as I was looking for advice and help. He was able to explain what the problem was likely to be that I was experiencing and explained how he could help, alongside all the risks involved. Mark was able to quote me for the work I needed done over the phone. He managed to fit the work in for me ASAP. He came to my home, which is outside of town, promptly at the time and date agreed. Before he started any work Mark showed me the issue and explained what he was going to be doing to fix it. Mark was informative and efficient and I cannot fault the service he provided. Would recommend to family and friends and definitely I would use EziGlass again. Thanks Mark

March 6, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Caitie. Pleasure to meet you

Rated 5 out of 5 stars

Mark explained everything about the…

Mark explained everything about the service and repair costs on the phone before arriving exactly on the time he promised. He was efficient and professional-the repair was far better than I had anticipated. I’m well pleased!

January 31, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

thank you Ian. Glad I could be of help

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look