EziGlass - Vehicle Glazing Services Reviews 

112
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and straightforward. Many people highlight the staff's helpfulness, friendliness, and deep understanding of their trade. Reviewers appreciate the prompt communication, timely arrivals, and the staff's willingness to go above and beyond, even traveling distances for repairs. Consumers frequently felt valued, experiencing an 'old school' service approach where their needs were prioritized. The reliability of the service, from initial quotes to the final job completion, consistently impressed people.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service from Mark! He travelled all the way from Hereford to Worcester to repair my car screen window—such dedication. He was friendly, professional, and went above and beyond to make sure... See more

Company replied

Rated 5 out of 5 stars

Mark came to look at our damaged windscreen and did a great job in fixing a chip that someone else had previously attempted. He explained everything and was quick and efficient and very friendly . I w... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend EziGlass highly enough. My Land Rover Freelander 2 had a severely cracked windscreen, and I was keen to get it sorted quickly. A friend of mine recommended EziGlass. I rang... See more

Company replied

Rated 5 out of 5 stars

Getting our windscreen replaced was so straightforward with Mark. We contacted him at lunchtime and he was here early the following morning to quickly and professionally get the job done. A lovely ind... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance

Written by the company

Your local Herefordshire independent for vehicle glazing and chip repairs. At EziGlass we offer a highly experienced and professional service with every job we do. We are ATA accredited in vehicle glazing and have almost 40 years experience in the trade.We are also a fully registered member of the IMI “Institute of the Motor Industry” We are a local Hereford company serving Herefordshire and surrounding areas, we aim to provide that personal touch that you just don't get with the national firms any more, so If you like to support local and prefer the honest, personal approach then call or message me for a quote or just a chat about your options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(112)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication
Job carried out to a very high standard
Highly recommended

January 21, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Brian. Glad I could help 👍

Rated 5 out of 5 stars

Just had a replacement windscreen…

Just had a replacement windscreen fitted by Eziglass the most professional job done by proprietor Mark Bevan of Eziglass, would recommend to anyone thanks Mike

January 9, 2025
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Mike. Pleasure to meet you.

Rated 5 out of 5 stars

Absolutely amazing service!!

Absolutely amazing service!!
After ringing in a panic needing a new drivers door window, I had a quote in 10 minutes and the actual window fitted within 24 hours.
Would highly recommend Eziglass to everyone.
The service, the pricing and the overall experience...10/10.
Can't thank you enough

December 4, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Gemma. Glad I could help

Rated 5 out of 5 stars

What a first class service

What a first class service. Mark was very knowledgeable and professional talking me through exactly how he was going to carry out removal of my Evoque windscreen re-sealing it and refitting it also discussed the pitfalls in case of any breakage, he also turned up when he said he was going to and completed the work to a very high standard.

November 26, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Mark. Glad i could help

Rated 5 out of 5 stars

Great service, attitude, approach & all-round nice guy in one!

Eziglass/Mark I couldn't recommend enough! Mark is an absolutely great guy, I explained what I was looking for and he sorted it out & did so in a super timely, professional & personal manner. There was great communication throughout and he was a pleasure to talk with the entire time.

As a car guy I'm picky when it comes to anything to do with my cars & his service, approach and attitude was second to none. I will certainly be both using him again and recommending his services to friends, family, anyone who needs an automotive glass person!
Thank you again Mark!

October 31, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you CJ. Very kind of you 👍

Rated 5 out of 5 stars

Really great service

Really great service - professional, friendly and efficient. Really good communication throughout. Highly recommended

November 4, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Mark. Glad to be of help

Rated 5 out of 5 stars

Mark was really helpful sorting out my…

Mark was really helpful sorting out my smashed side window in my Mini, and replaced the sunscreen too. He ordered and fitted the glass quickly and fitted in with my schedule.

October 18, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Sarah. Glad to be of help

Rated 5 out of 5 stars

Great service

Great service. Mark did an excellent job—efficient, professional, and friendly throughout. The whole process was smooth, and the quality of the work was top-notch. I highly recommend their service.

October 23, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Kyle. Glad I could help 👍

Rated 5 out of 5 stars

Outstanding

Outstanding! Very professional and polite.
Mark communicated about every step of the job. And definitely affordable.
10/10

October 2, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Nerijus. Pleasure to meet you

Rated 5 out of 5 stars

Abarth Windscreen - Great Experience

Fitted windscreen to my Abarth after the dealership I purchased the car from left a chip in the A-Zone, that cracked off.
I was booked in swiftly, with plenty of great communication.
Mark came to my work to do the windscreen which was a massive help!
The finish of the job was amazing and didn't take long at all.
Highly recommend.

October 3, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Owen. Glad to of help

Rated 5 out of 5 stars

10/10!! Definitely recommend

Emailed mark for a quote and he got back to me so quickly,amazing service,very friendly,reassured me about worries,would definitely recommend!

October 2, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Kiera. Glad to be of help

Rated 5 out of 5 stars

Fast turnaround, good quality

Didn’t know they existed until they replaced a screen of a vehicle for the company I work for. On a whim I asked for a quote to replace my windscreen which was badly scratched. We looked at it and he took the reg number. He went out to his van and came back in 5 minutes with the quote which seemed very reasonable. The new windscreen was installed within 48 hours and looks great. The invoiced price matched the quote. Mark Bevan was fast, friendly & efficient. 5/5 I would use them again.

September 25, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Patricia. Pleasure to meet you.

Rated 5 out of 5 stars

Great service and best price

Reliable, affordable and affable. Great service. Quick and friendly. If happily recommend.

September 12, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Paul. Glad to be of help 👍

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Honest & trustworthy. A great job at a very competitive price. Would highly recommend.

August 28, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you. Glad i could help

Rated 5 out of 5 stars

Excellent service from EziGlass

Mark was reassuring over the phone and came out to look at the windscreen chip very promptly.
He explained the process and risks clearly and succinctly in his laid back and genial manner. He was able to fix the chip and it was all done with care, attention to detail and efficiency.
Mark was pleasant and professional throughout.
I wouldn't hesitate to recommend his service. It was cost effective, professional and efficient.

August 21, 2024
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Jill. Pleasure to meet you

Rated 5 out of 5 stars

Professional and honest

Mark gave me his honest opinion and advise. He was so professional and friendly. Will recommend him to anyone who wants to have an assessment and good advise with a windscreen chip. Will contact him in the future if any car windscreen related problems (e.g. Windscreen replacement and chip repair).

August 15, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Gregg. Glad to be of help

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Great communication, the windscreen was book and ordered quickly and fitted the next day. Very reliable and a fair price! Would definitely recommend!

July 31, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Rachel.

Rated 5 out of 5 stars

I needed a windscreen fitted before…

I needed a windscreen fitted before presenting my car for mot ......Mark is an absolute legend, rang him and sorted it within 48 hours and fitted it at my local garage ....... highly recommended by me

May 9, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Mark

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