EziGlass - Vehicle Glazing Services Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and straightforward. Many people highlight the staff's helpfulness, friendliness, and deep understanding of their trade. Reviewers appreciate the prompt communication, timely arrivals, and the staff's willingness to go above and beyond, even traveling distances for repairs. Consumers frequently felt valued, experiencing an 'old school' service approach where their needs were prioritized. The reliability of the service, from initial quotes to the final job completion, consistently impressed people.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service from Mark! He travelled all the way from Hereford to Worcester to repair my car screen window—such dedication. He was friendly, professional, and went above and beyond to make sure... See more

Company replied

Rated 5 out of 5 stars

Mark came to look at our damaged windscreen and did a great job in fixing a chip that someone else had previously attempted. He explained everything and was quick and efficient and very friendly . I w... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend EziGlass highly enough. My Land Rover Freelander 2 had a severely cracked windscreen, and I was keen to get it sorted quickly. A friend of mine recommended EziGlass. I rang... See more

Company replied

Rated 5 out of 5 stars

Getting our windscreen replaced was so straightforward with Mark. We contacted him at lunchtime and he was here early the following morning to quickly and professionally get the job done. A lovely ind... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance

Written by the company

Your local Herefordshire independent for vehicle glazing and chip repairs. At EziGlass we offer a highly experienced and professional service with every job we do. We are ATA accredited in vehicle glazing and have almost 40 years experience in the trade.We are also a fully registered member of the IMI “Institute of the Motor Industry” We are a local Hereford company serving Herefordshire and surrounding areas, we aim to provide that personal touch that you just don't get with the national firms any more, so If you like to support local and prefer the honest, personal approach then call or message me for a quote or just a chat about your options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(112)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Professional Job

Spoke to Mark on the phone, he was polite and had great product knowledge.
He delivered a great service and was really professional.
I would recommend his services to anyone looking for replacement windscreen.

January 4, 2024
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Adrian. Pleasure to meet you 👍

Rated 5 out of 5 stars

Chipped windscreen repair

After my daughter got a chipped windscreen driving up from Surrey she was quoted silly money for a repair from a national company.
I searched local and found Mark from ExiGlass.
Absolutely brilliant. Lovely chap and a fraction of the price.
I would highly recommend EziGlass.
Quality workmanship at a very reasonable price.

January 4, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Nick. Glad to be of help

Rated 5 out of 5 stars

Great job by Mark

Great job by Mark. Really quick response and outstanding work. The finish is exceptional work. I’m motorcade and used screen repairing for years. Mark is the best

December 18, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Many thanks Stuart. Great to meet you

Rated 5 out of 5 stars

Exceptional service

Exceptional service with great advice. Thoroughly recommended for a job well done.

December 14, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Many thanks Andrew. Nice to meet you again

Rated 5 out of 5 stars

Highly recommend, superb

Mark was superb. On time, polite, efficient and trustworthy. We were so impressed by one job Mark did that we asked him back to do another. All completed quikcly, no issues, even came back later the same day as it was raining to fit a window. Excellent value.
Would highly recommend.

November 24, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Vicky & Dave. Much appreciated

Rated 5 out of 5 stars

Very high grade customer service

Very high grade customer service; great work, prompt, polite, well-priced and enthusiastic.

November 14, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you 👍

Rated 5 out of 5 stars

Clear advice, excellent service and very fair price

An issue of water ingress on my Range Rover Evoque was all sorted out by Mark with clear advice, and a swift and professional service. A replacement windscreen was required: Mark only uses the same glass that a National company would, without charging their extortionate rates.
Highly Recommended

November 15, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

thank you very much Graham. Pleasure to meet you both

Rated 5 out of 5 stars

T5 window replaced

Had a T5 window replaced after it was smashed. Booking tge job was easy and Mark was spot on. Really nice bloke, great advice and very professional. Will definitely be using him again in the future 👍

November 17, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you very much Wayne.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent communication, highly recommend.

November 17, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Jack. much appreciated

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Professional service from start to end and good price. Would not hesitate to use again and encourage others to. Thanks Mark!

November 9, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you John. Pleasure to meet you.

Rated 5 out of 5 stars

Cracked windscreen

Mark was very professional and very friendly! I had crack on my windscreen and he was able to quote and comr and repair it very quickly. He explained what he was doing beforehand and what we would need to do afterwards regarding the camera in the windscreen. Highly recommended! And will definitely use again! Thank you

October 6, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you. Pleasure to meet you both 👍

Rated 5 out of 5 stars

Excellent service

Excellent service, cannot recommend Eziglass enough. Mark was able to repair the stone chip in my car screen the following day after I called. He gave a clear explanation of what he needed to do at a very reasonable price. I can barely see where the chip is now. Thank you Mark.

October 3, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Gail. Pleasure to meet you.

Rated 5 out of 5 stars

I have used EziGlass a couple of times…

I have used EziGlass a couple of times now and wouldn't use anyone else. Mark was really helpful at answering all the questions I had, he was very professional too.
5* company, love supporting small businesses too!

September 6, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Emily

Rated 5 out of 5 stars

Chipped/Cracked Windscreen Repair

Super Quick response. Thorough Professional from start to finish. No rush, nice and relaxed service with excellent communication. Very good price. Will definitely tell others about EziGlass within our Classic Car clubs.

September 5, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Rob 👍

Rated 5 out of 5 stars

Cracked Windscreen

Really friendly guy and provided an amazing service! Gave me a quote within 10/15 minutes then came out next day and did a brilliant windscreen replacement! Really fair price also, so I highly recommended. Super great guy!

September 1, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you luke. Pleasure to meet you 👍

Rated 5 out of 5 stars

Smashed a window on a company van on…

Smashed a window on a company van on the Friday, called the chap up and said he could do it Monday afternoon! When all the big companies want massive amounts of money but wouldn’t fit it till the following Wednesday/Thursday! Brilliant chap and very reliable!

August 14, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you 👍

Rated 5 out of 5 stars

Professional and friendly! Highly recommended!

Mark was very professional and very friendly! I had a small chip on my windscreen and he was able to repair it quickly. He was clearly very expreienced and explained what he was doing beforehand. Highly recommended! Thanks for a great job Mark!

August 15, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you 👍

Rated 5 out of 5 stars

Fantastic service!

Fantastic service from Mark who removed and refitted a side window on my van due to it leaking. Mark responded promptly when I contacted him, came to have a look at the job and was able to complete it there and then, a genuinely nice man who was very clear in explaining what he would be doing, excellent price, work completed to an excellent standard. I am very pleased with the service Mark has provided and I would highly recommend him to anyone else!

August 1, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Ollie. Pleasure to meet you

Rated 5 out of 5 stars

Mark was brilliant from the start!

Mark was brilliant from the start, got a quote to me within about 20 mins of our first phone and managed to book in with him pretty much next day (I rang Friday and he came to do the job Monday). When he arrived he explained what he’d be doing and showed me the problem when he’d removed the windscreen which was really helpful to see. Fitted a new windscreen and did a really good job. It didn’t take hours but he took his time and made sure it was right! I’m very pleased with the outcome. If you need a local windscreen specialist, mark is your man!

July 17, 2023
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you very much Ella. Pleasure to meet you both.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look