Absolutely brilliant service from Coleen and her colleague a nice man Mr. Byrne. They were both very approachable, very friendly and communicative and pleasant to deal with. They went above and beyond... See more
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Absolutely brilliant service from Coleen and her colleague a nice man Mr. Byrne. They were both very approachable, very friendly and communicative and pleasant to deal with. They went above and beyond... See more
Company replied
Our experience was great because we got amazing help on the day of our visit to the store. The person helping us on the day was patient and knowledgeable. We found a bed we were happy with after hours... See more
Company replied
My husband and I had a fantastic experience at EZ Living Swords. Elaine, the sales assistant, was extremely professional, friendly, and helpful. She made the whole experience enjoyable and was a p... See more
Company replied
Bought a Corner sofa today from Isabella in the Airside branch. Her customer service was beyond compare. She was helpful, knowledgeable and wasn't pushy at all. I had been in yesterday to view sofas... See more
Company replied
Written by the company
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Unit 9, Airside Retail Park Swords, K67 HC56, Dublin, Dublin, Ireland

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Reply from EZ Living Furniture - Swords
Went to pay the balance of 1640e didn't want to carry cash got a bank draft when I went to the sales person she said your delivery is for Saturday this draft won't be cleared for at least 2 weeks this will put back your delivery until your draft is cleared I said are you serious she then turned around to another sales man who was dealing with another customers and said I don't no when I seen a cheque last and start laughing and the coustomer start to laugh as well a bit of a embarrassing moment for me the sales person went up stairs to a manager to see can she except it 10 minutes later another lady came down to me and said we are just getting confirmation to see can we take this of you so I went for a walk came back to the store and the first sales person said her boss will have to go to the bank himself to lodge it if I want to have my delivery this Saturday it was a bit of embarrassing moment for me with the other coustomer and sales man having a laugh on me.
Great company to deal with recommend them highly

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords
Absolutely brilliant service from Coleen and her colleague a nice man Mr. Byrne. They were both very approachable, very friendly and communicative and pleasant to deal with. They went above and beyond even when I was having a slight panic attack with a personal issue they handled my issue with a greatness of ease and put my mind at ease. I would shop here again

Reply from EZ Living Furniture - Swords
My experience was wonderful; I was looked after by Yohander, is very friendly and has a great ideas to decorate my home.
He explained the colours and materials to me and, above all, was very professional.
Excellent service , thank you

Reply from EZ Living Furniture - Swords
EllaRose, my assistant, was extremely pleasant. i’m very happy i shopped there

Reply from EZ Living Furniture - Swords
My husband and I had a fantastic experience at EZ Living Swords. Elaine, the sales assistant, was extremely professional, friendly, and helpful. She made the whole experience enjoyable and was a pleasure to deal with.
There is a fantastic selection of furniture in store, with so many fabulous pieces to choose from. The quality and style of the furniture really stood out, and there was something to suit every taste.
I would highly recommend EZ Living Swords, especially for the excellent customer service. Thank you, Elaine, for all your help!

Reply from EZ Living Furniture - Swords
Our experience was great because we got amazing help on the day of our visit to the store. The person helping us on the day was patient and knowledgeable. We found a bed we were happy with after hours of asking and searching all over the place. I also liked that the staff arent following you around the place but are available to help when you actually need them. Overall 10/10 experience.

Reply from EZ Living Furniture - Swords
Gary in the airside store was extremely helpful and accommodating

Reply from EZ Living Furniture - Swords
It was pleasure dealing with Joan in the Swords store who went above & beyond the cause to help me find exactly what I looked for for my new home. Joan was so helpful I bought I returned on a second occasion.

Reply from EZ Living Furniture - Swords
Staff very knowledgeable re stock and ideas , always very satisfied when I purchase from EZ LIVING .

Reply from EZ Living Furniture - Swords
Bought a Corner sofa today from Isabella in the Airside branch. Her customer service was beyond compare. She was helpful, knowledgeable and wasn't pushy at all. I had been in yesterday to view sofas and make enquiries and quite honestly, it was the customer service that brought me back today to finalise the purchase. Gary assisted me also and did the measuring work for me. All in all, a fantastic, seamless purchase on my end and I would definitely recommend. Delivery is due in 4 weeks so hopefully that service measures up to the in store experience
Thanks guys.
Adel

Reply from EZ Living Furniture - Swords
Alyson in Airside Swords was a pleasure to deal with and really helped us to pick the right colour coordination. Really appreciated her valuable input!

Reply from EZ Living Furniture - Swords
Martin & Aisling in the Airside store were amazing, very helpful and informative and they made my decision to purchase easier.

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords
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