EZ Living Furniture - Swords Reviews 

1,076
TrustScore 5 out of 5

4.9

Unit 9, Airside Retail Park Swords, K67 HC56 Dublin, Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased two lanterns and two candles from the swords store. I arrived 15 minutes before closing and the gentleman that helped me was outstanding! He was training another staff member at the same t... See more

Company replied

Rated 5 out of 5 stars

We bought some home décor and it looks perfect, thanks to their sales assistant Yohander, who was very friendly, knows a great deal about décor and style, and explains everything perfectly. Thank and... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience with the customer service worker at Ez Living Airside. She was extremely helpful, friendly and patient, and went out of her way to assist me with everything I needed. S... See more

Company replied

Rated 5 out of 5 stars

I called into the Swords Airside store looking for a new matress, I was impressed with the range and comfort of their matress's but the help I received from the staff member Joan was excellent, her k... See more

Company replied


Company details

  1. Furniture Store
  2. Bar Stool Supplier
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Mirror Shop
  6. Sofa Store

About EZ Living Furniture - Swords

Written by the company

EZ Living Furniture - The Home You Deserve Starts Here

Sofas - Find Yours

Bed Frames - Find Yours

Mattress - Find Yours

Dining Sets - Find Yours

Home Decor - Find Yours

EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.

Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.

We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.


Contact info

  • Unit 9, Airside Retail Park Swords, K67 HC56, Dublin, Dublin, Ireland

  • 353818222272
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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 49% of negative reviews

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4.9

All reviews

(1,076)

3,074 reviews in the last 12 months

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Rated 5 out of 5 stars

Airside Swords

We dealt with Alison in the swords airside store.
We were in on both Saturday and Sunday, she was extremely helpful and attentive.
I'd recommend visiting this location, excellent staff

August 29, 2026
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Alison looked after you so well during both your visits to our Airside Swords store. It's wonderful to know that she was so helpful and attentive throughout.

We'll be sure to pass your kind feedback on to Alison and the team. Thank you for your recommendation, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Very informative and helpful

Helpful informative and friendly

August 30, 2026
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that you found our team helpful, informative, and friendly. We really appreciate your kind feedback and hope to welcome you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Great Customer service from Ella Rose…

Great Customer service from Ella Rose and Alison. A pleasure to deal with.
Thanks Ladies

August 25, 2026
Unprompted review
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Ella Rose and Alison provided such great customer service and were both a pleasure to deal with. We'll be sure to pass your kind thanks on to both ladies.

Thank you for choosing EZ Living Furniture!

Rated 5 out of 5 stars

Great instore service from Alison and…

Great instore service from Alison and prompt delivery service afterwards

August 12, 2026
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Alison provided such great service in store and that your delivery was prompt and hassle-free. We'll be sure to pass your kind feedback on to Alison and the delivery team.

Thank you for choosing EZ Living Furniture!

Rated 5 out of 5 stars

New Sofa

I just ordered a new sofa and i was dealing with Izabel in Airside. Such a friendly kind helpful staff member.

She was able to answer all my queries and because of that i place my order.

August 29, 2026
Unprompted review
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Izabela in our Airside store was so friendly, kind, and helpful. It's fantastic to know that she was able to answer all your questions and gave you the confidence to go ahead with your new sofa.

We'll be sure to pass your kind feedback on to Izabela. Thank you for choosing EZ Living Furniture, and we hope you love your new sofa!

Rated 4 out of 5 stars

My experience was mostly great

My experience was mostly great. However I was not impressed by one member of staff who started to talk to customers he knew whilst I tried to activate a gift card and though I waited and waited for him to turn back to me I eventually had to ask another member of staff to complete my order. The first member of staff then proceeded to walk away to help his customer/friends without so much as a goodbye or apologie, any other members of staff 3 in total over the course of a week were exceptionally polite friendly and helpful.

August 29, 2026
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Reply from EZ Living Furniture - Swords

Thank you for taking the time to share your feedback. We’re really pleased to hear that, aside from this experience, the other members of our team you dealt with were exceptionally friendly, polite and helpful.

We’re genuinely sorry that you were left waiting while trying to activate your gift card. We completely understand how disappointing and frustrating that must have been, particularly when you were trying to complete your purchase. You should have felt looked after from start to finish, and we’re sorry that on this occasion you didn’t receive the level of care and attention we expect from our team. We really appreciate you bringing this to our attention and will make sure your feedback is shared with the team.

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. Nothing was too much trouble

August 28, 2026
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that you found our staff extremely helpful and that nothing was too much trouble. We really appreciate your kind feedback and hope to welcome you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Alison in Airside was amazing so…

Alison in Airside was amazing so helpful, professional and overall great to deal with!

August 29, 2026
Unprompted review
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We’re delighted to hear Alison in Airside was so helpful, professional and great to deal with. We’ll be sure to pass your kind words on to Alison. We really appreciate your feedback and hope to welcome you back again soon! 😊

Rated 1 out of 5 stars

Faux leather chairs

We have been left so disappointed by EZ living customer service. We purchased dining chairs 5 years ago but only put them in our home 4 years ago. They are disintegrating daily, even without daily use. They are peeling at the seat area and at the back. I have contacted EZliving and asked if they could help us in ANY way as these chairs are clearly a faulty batch and really are not fit for purpose. They said the chairs only had a 1 year warranty so there was nothing they could do. Very disappointing when you spend so much money in store buying dining table and chairs. I would highly recommend that nobody purchases faux leather chairs at EZ LIVING.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Joan was very helpful and efficient.

Joan was very helpful and efficient.

August 22, 2026
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Reply from EZ Living Furniture - Swords

Thank you for your lovely review! We’re delighted to hear Joan was so helpful and efficient. We’ll be sure to pass your kind words on to her.

Rated 5 out of 5 stars

Excellent experience with Joan at Ez…

Excellent experience with Joan at Ez living swords
She was very helpful and flexible
Thank you so much Joan

August 27, 2026
Unprompted review
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Reply from EZ Living Furniture - Swords

Thank you for your lovely review! We’re delighted to hear Joan provided such excellent service and was so helpful and flexible. We’ll be sure to pass your kind words on to Joan. We really appreciate your feedback!

Rated 5 out of 5 stars

We met Joan today in Sword branch.

We met Joan today in Sword branch.
Very helpful lady

August 27, 2026
Unprompted review
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you for your lovely review! We’re delighted to hear Joan was so helpful during your visit to our Swords store. We’ll be sure to pass your kind words on to her.

Rated 5 out of 5 stars

This was my second visit to purchase…

This was my second visit to purchase additional bedroom furniture and Alison was again extremely helpful.

August 26, 2026
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Reply from EZ Living Furniture - Swords

tional bedroom furniture and that Alison was once again so helpful. We really appreciate your continued support and will be sure to pass your kind words on to Alison.

Rated 5 out of 5 stars

Star staff member

Joan was fantastic and helped us get the best deal and was so attentive in getting our dream spare bedroom furniture. She had a very warm and welcoming attitude and made us so comfortable we didn’t want to leave! Absolutely will be purchasing from her for all our homeware needs.

August 27, 2026
Unprompted review
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your fantastic review! We’re delighted to hear Joan was so attentive and welcoming and helped you find the perfect furniture for your spare bedroom. It’s wonderful to hear she made you feel so comfortable and helped you get the best deal. We’ll be sure to pass your lovely feedback on to Joan. We look forward to helping you with all your future homeware needs!

Rated 5 out of 5 stars

Great experience Alison was very helpful

Great experience Alison was very helpful

August 25, 2026
Unprompted review
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Reply from EZ Living Furniture - Swords

Hey Jacinta - Thank you for your kind review! We’re delighted to hear Alison was so helpful. We really appreciate your feedback!

Rated 5 out of 5 stars

Excellent Product Selection

The new layout in the Airside Swords store is fantastic and makes it so easy to shop. Range of products is excellent. We found what we wanted and sales transaction was professional and helpful.

August 24, 2026
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that you're enjoying the new layout in our Airside Swords store and found it easy to shop. It's also great to know you were impressed with our product range and received such professional and helpful service.

Thank you for choosing EZ Living Furniture, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Izabela was very respectful

Izabela was very respectful, patient answered all questions and extremely was helpful. Would encourage me to shop here again.

August 26, 2026
Unprompted review
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Izabela was so respectful, patient, and helpful, and took the time to answer all your questions. It's wonderful to know that she made such a positive impression and would encourage you to shop with us again.

We'll be sure to pass your kind feedback on to Izabela. Thank you for choosing EZ Living Furniture!

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, Ella in the shop was so helpful and kind.

August 22, 2026
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Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Ella was so helpful and kind during your visit. We'll be sure to pass your wonderful feedback on to her. Thank you for choosing EZ Living Furniture!

Rated 5 out of 5 stars

Alison in Ez living Airside made it all…

Alison in Ez living Airside made it all so easy picking my suite
Thanks Alison

August 26, 2026
Unprompted review
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Alison in our Airside store made choosing your new suite so easy and enjoyable. We'll be sure to pass your kind thanks on to Alison.

Thank you for choosing EZ Living Furniture, and we hope you enjoy your new suite!

Rated 5 out of 5 stars

I bought a beautiful assessory

I bought a beautiful assessory, two hands in a heart shape and I wanted to buy another one. I rang Ez-Living and spoke to Yohander, he said he had one left and would put it by for me. I met Yohander when I went to pick it up and he was so lovely and helpful.

August 19, 2026
Unprompted review
EZ Living Furniture - Swords logo

Reply from EZ Living Furniture - Swords

Thank you so much for your lovely review! We're delighted to hear that Yohander was so helpful when you called about the accessory and kindly put the last one aside for you. It's wonderful to know that he was just as lovely and helpful when you came in to collect it.

We'll be sure to pass your kind feedback on to Yohander. Thank you for choosing EZ Living Furniture, and we hope you enjoy your beautiful new accessory!

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