I purchased two lanterns and two candles from the swords store. I arrived 15 minutes before closing and the gentleman that helped me was outstanding! He was training another staff member at the same t... See more
Company replied
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I purchased two lanterns and two candles from the swords store. I arrived 15 minutes before closing and the gentleman that helped me was outstanding! He was training another staff member at the same t... See more
Company replied
We bought some home décor and it looks perfect, thanks to their sales assistant Yohander, who was very friendly, knows a great deal about décor and style, and explains everything perfectly. Thank and... See more
Company replied
I had a really great experience with the customer service worker at Ez Living Airside. She was extremely helpful, friendly and patient, and went out of her way to assist me with everything I needed. S... See more
Company replied
I called into the Swords Airside store looking for a new matress, I was impressed with the range and comfort of their matress's but the help I received from the staff member Joan was excellent, her k... See more
Company replied
Written by the company
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Unit 9, Airside Retail Park Swords, K67 HC56, Dublin, Dublin, Ireland

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We dealt with Alison in the swords airside store.
We were in on both Saturday and Sunday, she was extremely helpful and attentive.
I'd recommend visiting this location, excellent staff

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords
Great Customer service from Ella Rose and Alison. A pleasure to deal with.
Thanks Ladies

Reply from EZ Living Furniture - Swords
Great instore service from Alison and prompt delivery service afterwards

Reply from EZ Living Furniture - Swords
I just ordered a new sofa and i was dealing with Izabel in Airside. Such a friendly kind helpful staff member.
She was able to answer all my queries and because of that i place my order.

Reply from EZ Living Furniture - Swords
My experience was mostly great. However I was not impressed by one member of staff who started to talk to customers he knew whilst I tried to activate a gift card and though I waited and waited for him to turn back to me I eventually had to ask another member of staff to complete my order. The first member of staff then proceeded to walk away to help his customer/friends without so much as a goodbye or apologie, any other members of staff 3 in total over the course of a week were exceptionally polite friendly and helpful.

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords
Alison in Airside was amazing so helpful, professional and overall great to deal with!

Reply from EZ Living Furniture - Swords
We have been left so disappointed by EZ living customer service. We purchased dining chairs 5 years ago but only put them in our home 4 years ago. They are disintegrating daily, even without daily use. They are peeling at the seat area and at the back. I have contacted EZliving and asked if they could help us in ANY way as these chairs are clearly a faulty batch and really are not fit for purpose. They said the chairs only had a 1 year warranty so there was nothing they could do. Very disappointing when you spend so much money in store buying dining table and chairs. I would highly recommend that nobody purchases faux leather chairs at EZ LIVING.

Reply from EZ Living Furniture - Swords
Excellent experience with Joan at Ez living swords
She was very helpful and flexible
Thank you so much Joan

Reply from EZ Living Furniture - Swords
We met Joan today in Sword branch.
Very helpful lady

Reply from EZ Living Furniture - Swords
This was my second visit to purchase additional bedroom furniture and Alison was again extremely helpful.

Reply from EZ Living Furniture - Swords
Joan was fantastic and helped us get the best deal and was so attentive in getting our dream spare bedroom furniture. She had a very warm and welcoming attitude and made us so comfortable we didn’t want to leave! Absolutely will be purchasing from her for all our homeware needs.

Reply from EZ Living Furniture - Swords
Great experience Alison was very helpful

Reply from EZ Living Furniture - Swords
The new layout in the Airside Swords store is fantastic and makes it so easy to shop. Range of products is excellent. We found what we wanted and sales transaction was professional and helpful.

Reply from EZ Living Furniture - Swords
Izabela was very respectful, patient answered all questions and extremely was helpful. Would encourage me to shop here again.

Reply from EZ Living Furniture - Swords

Reply from EZ Living Furniture - Swords
Alison in Ez living Airside made it all so easy picking my suite
Thanks Alison

Reply from EZ Living Furniture - Swords
I bought a beautiful assessory, two hands in a heart shape and I wanted to buy another one. I rang Ez-Living and spoke to Yohander, he said he had one left and would put it by for me. I met Yohander when I went to pick it up and he was so lovely and helpful.

Reply from EZ Living Furniture - Swords
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