EZ Living Interiors - Ballymena Reviews 

354
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(354)

2,656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul D sorted us out with everything…

Paul D sorted us out with everything that we needed and double checked what sizes etc we needed for furniture. 10/10 service highly recommend.

June 25, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Christopher,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really helpful staff

We were looking for a new sofa and philip and rachel were both so friendly and helped us so much
They knew about their products and didn't mind spending time with us and answering all our questions

June 6, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Nathan and Ricky were really…

Nathan and Ricky were really professional and went about assembling the couch in no time. Happy with our purchase and service rendered. EZ living is definitely our go to place for furniture.

June 3, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear customer,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

David M and James W have just delivered…

David M and James W have just delivered my bed that I ordered the communication from ordering to delivery was great and the service couldn’t of been better so looking forward to building the bed for our grandson

June 3, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Tanya,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Courteous and professional staff

Delivery was on time and David M and James E were both courteous and professional during the delivery and installation of my furniture. They took great care bringing the component parts in and assembling them. All packaging was removed by them as well. All electrics were tested

May 29, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Neil and Julie,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Delivery of huge sofa

The delivery and placement of our pretty enormous sofa would have tested the resolve of most people. Any worries I may have had were rapidly dismissed as Nathan and Ricky assessed the situation and worked their magic; great result.

May 29, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi John,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Delivery of bed

David and James delivered and put up my bed today. They were quick helpful and very friendly. Nothing was a bother for them. Would highly recommend them

May 29, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Therese,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Michelle was amazing throughout the…

Michelle was amazing throughout the process of getting our new mattress, always kept me updated of when it would be delivered.

May 4, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Ashlene,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff was absolutely great

Staff was absolutely great. Extremely helpful

May 5, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Sammy,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Knowledge of staff was excellent

Knowledge of staff was excellent, store very clean and sofa range displayed well. Kaitlin make the choice process easy and transaction smooth.

May 26, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Lynn,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

😊Fantastic choice and very helpful…

😊Fantastic choice and very helpful sales staff who couldn't do enough for us. We were more than pleased with our choice of bed and even the delivery guys were polite and helpful. I'd highly recommend the Ballymena store to family and friends for good quality furniture at a competitive price .

May 24, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Louise,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Delighted with purchase

Delighted with purchase, very professional, knowledgeable staff.

April 30, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi M.A. ,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Shop staff very helpful

Shop staff very helpful
No hassle bedroom left clean and tidy.
Delivery on schedule
Delivery drivers well mannered

May 12, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi David,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mary Anne,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

James M and David M

James M and David M, great delivery service!!!

May 16, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Dani,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Thanks to David M and James M for a…

Thanks to David M and James M for a prompt delivery today.

May 16, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Lucy,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service

Excellent service
Had a trainee Kaitlin in Ballymena store Twas her 3 day but she managed so well with all the computer work

May 14, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Ruth,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Sofa delivery

Received a text with delivery time the following day. Received a call 15 min before delivery. The 2 lads came in and looked where sofa was going. Brought it in unwrapped it. I checked it and they were gone in about 10 minutes. They were careful and polite. David M and Nathan . Also. I live in a top flat with no lift only stairs. It was not a problem to them.

May 14, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Diane,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Great service

April 22, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi customer,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We chose the settee with the help of…

We chose the settee with the help of sales consultant who was very informative, courteous and explained everything to us.

April 19, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Patricia,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look