EZ Living Interiors - Ballymena Reviews 

354
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(354)

2,656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery service…

Update from the delivery time in advance of delivery, and care taken when delivering. Good service provided by both guys delivering items.

August 7, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Christopher,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First class delivery service

Polite, quick and good communication arrived on time

August 6, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mrs Keys,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Nathan and Ricky were very professional

Nathan and Ricky were very professional

August 5, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Geordie,

Dear Customer.

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great staff!

The staff went out of their way to find an item we were seeking. Very pleasant and helpful. Would highly recommend!

July 7, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Paula,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 3 out of 5 stars

First time customer of Ez Living…

First time customer of Ez Living purchasing 2 new leather sofas. Waited 4 weeks from date of ordering until delivery date was confirmed which was what we were quoted. Having got rid of our previous 2 sofas we were excited about our delivery arriving but we were left disappointed when the delivery men were only able to assemble 1 of the 2 sofas as only one set of bolts not 2 sets were sent. This was on a Wednesday and by Friday of the same week Kirk, an Ez Living technician was on site to assemble the 2nd sofa which was a quick response to resolve the issue. Kirk was very polite, helpful and tidy as he completed his work.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

EZ living interiors is great

EZ living interiors has a great showroom with plenty of options to choose from. Not only did we find the sofa we loved but the price was also competitive. The sales rep " Kaitlin Stephens " was very polite and knowledable throughout the process. We will definitely recommend EZ living interiors to friends and family

July 26, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Niall,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very well laid out store with helpful…

Very well laid out store with helpful staff. Paul McCarthy helped me sort a new bed & was very patient & knowledgeable. Thank you, will definitely be back.

July 27, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Liadan,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

wonderful experience

Had a wonderful experience with salesman Paul McCarthy who was extremely patient helpful and courteous I would recommend him to anyone who needs professional help while shopping 👍

July 27, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Erin,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Absolutely gorgeous store and amazing…

Absolutely gorgeous store and amazing staff. Had been looking for a garden set and saw the perfect one here didn't have time to wait for the 7 day delivery, so I managed to buy the display one. The team, paul Mccarthy and Phil were so helpful taking all the legs off the chairs so we could fit it the car. Would definitely shop here again.

July 23, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Debbie,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Aisling
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Ballymena branch

Katlin in the Ballymena branch was absolutely fantastic pretty much rearranging the store with us so we could see our vision for a dining table 5* service

July 20, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Tom,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! Both staff members Philip and Rachael in the Ballymena store went above and beyond to help us!
I was concerned regarding the table and chairs not looking right within my living/dining room, and they even let me take one of the chairs from the shop floor home in order to help give me a better idea.
Honestly, I couldn’t thank them enough for their friendly, helpful and professional advice! I absolutely loved the way they interacted with my young daughter also. 1st class and stress free service from beginning to end! Thanks again guys!

July 18, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Sharon,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My wife and I went shopping for new Pillows and a New Mattress

My wife and I went looking for a new mattress, two new pillows so we went down to our new shop EZ Living Interiors here in Ballymena. The store looked amazing with so much to choose from and the customer service staff member who dealt with us was name Kaitlin Stephens she was lovely and polite young lady and very helpful, she even offered us a coffee so we had a flat white which was so nice and very relaxing. The staff were overall so helpful and we will shop there again as we might even go back and look at the bed frames. My wife seen a mattress she liked asked me what I thought and I was happy with her choice. My wife suffers from FMS & Lupus SLE which means she needs to be careful what she lays due to her illnesses. She needs a firm bed just right for her not over the top type of bed, but something that can support her body and the mattress she chosen was just right for her needs.

For me I can sleep anywhere I have no issues with the new bed mattress my wife chooses. The Mattress we got was a Respa Gel Supreme 5' New 2025. My wife's Pillows was a Tempur Pillow Soft white, and mines was a Odearest Memory Fill Pillow.

We will be shopping at this Ballymena store again and maybe getting another nice flat white coffee that made our day shopping.

July 17, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Francis,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great sales team

Visited the Ballymena store today for a look at corner sofas.
Store is very well laid out and we had plenty of options to choose from. Sales person… Kaitlin assisted us in choosing our new sofa.
She was very professional and helpful in getting us additional discounts and liaising with the floor manager for delivery discounts etc.
great team very friendly.

July 17, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Janine,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Brilliant service

Noel Martin was very helpful and patient whilst I browsed and purchased a sliding wardrobe within Ballymena Ezliving Store. Looking forward to the delivery day! Thank you!

July 6, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Emma,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Helpful pleasant service!

Paul was extremely helpful and courteous advising on a selection of items for the bedroom. He was attentive and pleasant making for a positive sale.

July 11, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Heather,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

My husband was at home when Kirk came…

My husband was at home when Kirk came to repair our table, table repaired and looks good. Hopefully the leg will not become loose again. Reported the issue on Monday and repaired on Wednesday, very impressive. Kirk was helpful and efficient.

July 9, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Lorna,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great experience

Delivery arranged for exact time and date even though the shop didn’t seem to have passed this on to them, so that worked out fine.
Got a great deal in the Ballymena store for bed, mattress and care package overall a pretty great experience and good value for a high quality bed and mattress.

June 4, 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Michael,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Ballymena store experience

Very happy with my purchase but it’s very difficult to buy over the counter in the Ballymena store. Anything I have bought has had to be ordered and I have had to make another journey back to Ballymena to collect.

July 1, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Bríd,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 3 out of 5 stars

Very disappointed that sideboard and…

Very disappointed that sideboard and bedside tables weren't unpacked

June 26, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Heather,
Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on:
customercare@ezlivinginteriors.com, In the subject, write FOA Adrian we can get this sorted for you.


Looking forward to connecting with you!

Kindest regards,
Adrian
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from sales guy Paul McCarthy. His knowledge of furniture, expertise & customer service was above and beyond. We will definitely be back to purchase more furniture with Paul. ⭐️⭐️⭐️⭐️⭐️

May 24, 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Roberta,
Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look