My husband & I called into the Boucher branch of ezliving… we found a beautiful dining table & chairs… Jonny H was fantastic… absolutely no hard sell and no chasing us around the shop. Professional,... See more
Company replied
Location
Switch locationUnit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was served by lovely gentleman called Jonny Harrison. Very informative and had great knowledge on our purchases. Very straight forward purchase on our furniture and explained process of delivery and... See more
Company replied
I went into the Boucher Road store to enquire about bunk beds and was helped by Jonny H. He was very pleasent, helpful and knowledgeable about all the options available. We ended up placing the order... See more
Company replied
I found shopping at EZ living so easy and stress free. I must be honest this was all down to the fantastic and very helpful staff especially Stevie Mc Guire. Nothing was to much trouble, be it checkin... See more
Company replied
Company details
About EZ Living Interiors - Boucher Road
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, United Kingdom
- +442890662265
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful in store and excellent…
Very helpful in store and excellent delivery service
June 30, 2026
Reply from EZ Living Interiors - Boucher Road
Hi Julia,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent service
We were uncertain of what sofabed to purchase but Jonny H talked us through it and we got the perfect one for our needs. His follow up to make sure the sofa bed arrived on time for our guests in August was brillant
July 2, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We had a great experience with Johnny H…
We had a great experience with Johnny H at the Boucher Road store. We needed a mattress to be delivered within 2 weeks and while he said that it usually takes longer, he was able to make some calls and assure us we'd have it in time. Johnny was lovely to deal with so we're very pleased. Thanks again!
July 20, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Sam,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We recently purchased a bed and…
We recently purchased a bed and mattress from ez living interiors on the Boucher road in Belfast. Jonny H was super helpful!
June 14, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Ciara,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Jonny H very helpful
Jonny H in the boucher store made it a seamless process ordering our new bed. Talked us through everything, very helpful and friendly throughout
July 19, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Conor,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Happy so far
I love the choice at EZliving.
We bought a sofa and 2 sideboards. Helpful sales staff.
Delivery times were good.
The delivery was very prompt within the timeframe, pleasant delivery men. Worked fast and efficiently. Totally painless.
The sofa was unboxed and put in place. I had opted not to have the sideboard legs etc attached ( regret this now) Both are very well packed and as yet unboxed although I have opened the box of one. Quality seems better than expected.
June 27, 2026
Reply from EZ Living Interiors - Boucher Road
Hi Nanny,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Cloe was beyond helpful and very…
Cloe was beyond helpful and very knowledgeable. Really delighted with the service and selection of items
July 18, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Cara,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Cloe-Jasmin
Cloe was very polite, knowledgeable and extremely efficient, making the whole process hassle free and easy. Thank you.
July 18, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Colin,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Customer focused and very pleasant and…
Customer focused and very pleasant and easy to put an order down and pay all explained thoroughly 👌
June 26, 2026
Reply from EZ Living Interiors - Boucher Road
Hi Sonia,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Thank you Jonny for incredible service…
Thank you Jonny for incredible service and guidance :)
July 11, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Sarah,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Simon McConnell @ Boucher Road store…
Simon McConnell @ Boucher Road store made the purchasing process easy as he was very helpful He provided all the information I needed and ensured that delivery was arranged for a day that suited me.
June 23, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Anon,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Just bought a rug off Johnny from…
Just bought a rug off Johnny from Boucher rd Belfast. Great service and very helpful
July 11, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Mary,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
John R was extremely helpful
John R was extremely helpful. His customer services was 5 stars. Nothing was to much and would highly recommend
July 10, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Bronagh,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
It has good stock and the staff who…
It has good stock and the staff who dealt with us good at his job too.
July 8, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Ipsita,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Jonny H from the boucher road has been…
Jonny H from the boucher road has been very helpful in getting things sorted for us
June 13, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Danny,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Boucher Road
Hi Paul,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Really positive experience!
Ordered two items of furniture today. Stevie was so helpful and explained the process really clearly. Really well organised and straightforward process. Offered tea and coffee and the shop was beautifully presented. Really positive buying experience. Looking forward to receiving my furniture!
July 7, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Fiona,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Wrong table delivered
Wrong table delivered . Contacted customer service 6 days ago . No contact m recieved email today stating it would be afurther 3 days to respond. Further to this .. the customer servicecteam informed me that the emails were down until today
Also your staff member placed the wrong order . Table was wrongly delivered ... after fall to store . Who I quote " what was he on " making such a mess . If the store would like to contact me directly to arrange refund & collection of wrong order .
June 16, 2026
Reply from EZ Living Interiors - Boucher Road
Hi Angela,
Thank you for sharing your experience with us
To provide further context, you contacted our Customer Care team by email on 1st July regarding your order, and we responded on 2nd July. Following this, our team sent you several further emails in an effort to assist, and we were awaiting your response before we could progress the matter.
We would also like to clarify that the table you received is the same model as detailed on your signed sales invoice. This invoice was provided to you at the time of purchase, and the item supplied matches the product that was ordered and agreed upon.
Kindest regards,
Customer Care | EZ Living Interiors
Called into boucher road today dealt…
Called into boucher road today dealt with John R and he was very knowledgeable and helpful. Lovely store with loads of eye catching furniture etc.
July 6, 2026
Unprompted review
Reply from EZ Living Interiors - Boucher Road
Hi Jacqueline,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Boucher Road
Hi Bryan,
Thank you for reaching out
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.