EZ Living Interiors - Boucher Road Reviews 

2,092
TrustScore 5 out of 5

4.9

Unit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My husband & I called into the Boucher branch of ezliving… we found a beautiful dining table & chairs… Jonny H was fantastic… absolutely no hard sell and no chasing us around the shop. Professional,... See more

Company replied

Rated 5 out of 5 stars

Was served by lovely gentleman called Jonny Harrison. Very informative and had great knowledge on our purchases. Very straight forward purchase on our furniture and explained process of delivery and... See more

Company replied

Rated 5 out of 5 stars

The overall experience from start to finish, was top notch in the Ez Living store in Boucher Road. The staff were all very friendly, approachable and service was excellent. I want to give a special... See more

Company replied

Rated 5 out of 5 stars

I went into the Boucher Road store to enquire about bunk beds and was helped by Jonny H. He was very pleasent, helpful and knowledgeable about all the options available. We ended up placing the order... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Boucher Road

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, United Kingdom

  • +442890662265

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,092)

2,662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff

June 15, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Bryan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff especially…

Very helpful staff especially Cloe@boucher road.

June 12, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi John,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great experience

Great experience. John R was really friendly. Got some great items

July 6, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Christopher,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I visited both stores on boucher…

I visited both stores on boucher seeking a new mattress. Staff in both were very helpful and courteous. No issues with delivery etc. Would use EZ living again.

June 12, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John R

John R, was super helpful!

July 5, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jack,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great shopping experience

I have purchased from this store before. Keep coming back for huge selection of furnishings at great prices and sales bargains.
Staff are super friendly too!

July 5, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Shirley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First time sofa shopping and John R was…

First time sofa shopping and John R was great help!

July 4, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Rachel,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon Mc Connell from the EZ Living…

Simon Mc Connell from the EZ Living Shane Retail Park store look after myself and my wife very well.
We hadn't bought a mattress for many years, so were a bit apprehensive.
Simon put us at ease, listened to our preferences and took note of our budget.
He soon found a suitable mattress, we ordered it and were on our way.
Simple, quick and easy!

June 27, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Mr Roddy,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

John Rogers was super helpful and kind…

John Rogers was super helpful and kind today and went above and beyond to help me and my family in EZ Living Interiors. Thank you John!!

July 2, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Tara,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful and friendly team…

Very helpful and friendly team especially John Rodger’s. Have shopped many times here before and will definitely do so again.

July 2, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Danny,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Fantastic Customer service from Simon…

Fantastic Customer service from Simon McConnell from Boucher road store. He was super helpful and knowledgeable with information about our sideboard also giving us space before making our final decision. Would recommend

June 27, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Sophie,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon on Boucher Road was excellent…

Simon on Boucher Road was excellent came in not knowing what I wanted as first time ever buying a sofa but Simon put me on ease, explained everything and finally made my decision with great help by him

June 29, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Shirrilynn,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

2 damaged tables

We had ordered a table before- it was delivered damaged. EZ Living customer service were great, very responsive and we are being refunded. The table was collected from the house. We have since bought another table from EZ Living and it was damaged in the same place on delivery!! Their delivery folks need to be more careful... make sure you are in when they are delivering! We need a table at this stage so I'm not even bothering fussing over it with a refund etc. but its disappointing for sure.

June 9, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.

This will allow me to look into the matter and offer the best steps to resolve the matter.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Service was amazing

Service was amazing, shop is very neat and the furniture is flawless and comfy! Our number 1 furniture shop to go to. The beds have a great look and no scratches, burns or dents are to be seen. Kind workers and Stevie was a great help.

June 27, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Jolita,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good in store assistance

Good in store assistance. Good updates re expected schedule, and delivery.

June 4, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Bed delivery and assembly

Kirk did a great job delivering and assembling our new bed. Texted and called to give me an estimated time of arrival and was very tidy.

June 25, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Neil,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

What made my experience great was the…

What made my experience great was the excellent customer service and the smooth, hassle-free purchasing process. The company is doing well by providing knowledgeable staff, maintaining a welcoming atmosphere, and ensuring customers feel valued. I’m very happy with my purchase and would definitely recommend this store to others. Thank to Cleo@boucher for an amazing experience

June 18, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Tawa,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Great service. Explained everything to us and had it all sorted and ordered in 10 or 15 minutes

June 20, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Gerard,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

New King Koil bed

I bought a new King Koil bed and was assisted by a wonderful chap called Jonny. Jonny was so so friendly, extremely knowable and helpful, it was a pleasure to deal with him. Thank you very much Jonny.

June 21, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Kelly,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful friendly staff

Bought bedroom furniture from
Jonny H at the Boucher Road Store. Overall very good experience, he was friendly , knowledgeable and helpful without being pushy. Really lovely store to visit.

June 20, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Anne,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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