Formula One Autocentres - Bristol Reviews 

Had tyre fitted by another garage and was leaking so went to formula one to see if they could refit. Saw me immediately and refit the tyre free of charge. Excellent service thanks so much

Very good service and well informed on any extra work that might be needed

Fast and efficient. MOT fine, courteous and polite and informative.

Theres still kindness !!! My wife, sister-in-law, & I unfortunately had a puncture, traveling home ( on: - St Phillips Causeway over the feeder) I notice the tyre repair centre, & asked for help ! Not only did the team take off the tyre with the nail in & put the spare on, but they absolutely refused my offer on the counter of notes £20 , £10, or £5 The manager, & his team could not have be more generous & polite they ask for a review & herë it is!!! Thank you
Mr John David Downes, Stoke Gifford

Booked a clutch replacement with F1 Autocentre via Fixmycar.com. Got a booking confirmation, with a price confirmation. Trailered the car to them. When I arrived they politely apologised, but said they didn't have a technician qualified to do a clutch replacement. Why advertise the service on Fixmycar.com and confirm a booking when you cannot fulfil the contract?

Visited Formula One in Bristol to have 2 tyres fitted to Motorhome. Mo and the team knew their stuff and tyres fitted quickly with no issues. Thank You To All. (Get onto the powers that be to have a coffee machine installed:)

The centre was extremely clean and tidy. The staff were very friendly. My car was ready very quickly. Just as it should be.

Very dishonest garage, went here after being quote £212 for a Full service and MOT. I was aware there may need some minor work for the MOT but the garage blatantly lied about what was needed and changed to a quote in-excess of £475! Picked the car up and paid £39 for the MOT.

Drove it straight to another garage who looked at it, assured me it didn't need all the work F1 was suggesting and that they are happy to complete all jobs, including the service and new mot for £280.

Shame on F1 for trying to rip customers off, would give you a zero star but that isnt an option.

It's okay not bad,

If I could leave less than a one star review I would.

Took my car in for an MOT as it had run out already and told them I knew it would need discs and pads front and back prior to this. They phoned me to tell me this would cost £1,300 which I knew was immediately far too high.

Got them to email me the quote and got identical quotes elsewhere within 5 minutes for less than £800.
I collected my car, booked in elsewhere and in the end got it done for less than half than their quote.

You try and take advantage of people who are desperate, limited in options as you have the car already and people who you suspect are none the wiser to the value of parts and labour costs for a job. Dishonesty at its finest because you thought I wouldn't do my due diligence?

There is no transparency on their quotations either to distinguish parts from labour costs which is I presume to hide what must have been 100% markup on parts.

Should've not bothered after my last experience with them which consisted of...
A. Texting me an hour before a tyre fitting appointment to remind me about it - then when I turn up having taken the day off work tell me nobody was in today that can fit tyres.
B. Eventually fit them incorrectly leaving them leaking air.
C. Making me wait in the waiting room for hours for you to re fit one tyre even though I booked in advance.

Oh and you broke my bonnet release thanks for that :)

Absolute cowboys and thieves with terrible customer service and vastly unprofessional. I'd rather not have a car than come anywhere near your 'garage' ever again.

I will be in touch with trading standards.

*In response to your reply, I won't be getting in touch with you to provide any further information to your customer service. You have my name and it won't be that hard for you to work out which job I am referring to. So I suggest if you have any interest in addressing your pathetic internal practices I suggest head office speaks to the branch in question.

I'm not interested any further in what you have to say on the matter as I would never in a million years consider letting you near a car again.*

really good comunication with staff extreamely helpfull

Complained about a puncture repair that didn't work/ tyre went flat again. Received a refund quickly.

Fixed my car quickly and got us in the bristol centre quickly. Great team.

Booked my wife’s car in for its MOT. I paid this online through a comparison site and then when I went on website they had a price match promise which I
Completed and they sent a link with the reduced rate and 10% further off. As I had already paid bit pointless and I couldn’t cancel to then repay this as I had booked a slot as the MOT was due soon. On the day of MOT car was taken and didn’t pass due to a non working horn. My wife waiting for most of the day to then get a call to say a new horn is needed and it will cost £150 (excessive) So at the time she agreed to get the work completed as the MOT was running out soon and she needed car back asap.they said the car will be ready later that day. She then had another call to say the supplier sent the wrong part and car wont be ready till the following day. She was not happy as she had to collect our son and then get a taxi home. The following day we both went down to collect the car. She explained she was inconvenienced and couldn’t understand why it wasn’t sorted the day before and left her feeling disappointed. I asked if they would
Price match the job as fixed has the job on for £127. In addition she is NHS staff and hold blue light card and wondered if they could give a discount as read other customer have been offered this from F1 auto in other stores but this was dismissed. The staff said the part is £30 but they spend 1.5hrs trying to solve issue however shared that it only takes 30
Mins to fit part. I feel the price match was not honoured at the start along with a delay on your operation side and then overcharged labour which I could find the work cheaper on a competitors website. Really disappointed with the overall service.

We booked our car into their St. Philips branch in Bristol for the electronic handbrake on our car to be adjusted. We made it very clear at the time of booking that it was an electronic handbrake they would be working on, but when we arrived Formula 1:

1. Didn't know we were coming, despite us speaking directly to the representative who made the booking and providing them with the email they'd given us acknowledging the appointment.
2.Informed us they couldn't look at the car that day as they were too busy.
3. Then decided they could make room for us and inspect the issue with the electronic handbrake that day.
4. Left us to walk home in torrential rain fall, only for the to phone us with an 'update' just as we reached our driveway.
5. The update informed us that they don't undertake work on electronic handbrakes, and that we needed to walk back immediately to collect the car as it was taking up valuable space.

We contacted Formula 1's Customer Care Team later that day, providing them with details of the issue and kindly asked they get in touch with us to discuss the matter. Their Customer Care Team's responded the following day with an email asking us to make contact with their Customer Services Team so that we can provide them with details of the occurrence.

We'll not waste any more of our time on them.

Went there to get a tyre replaced on my van and the guy in reception looked out of the window and said we can get the wheel of if that as they haven’t got a strong enough bar to do it with. Absolute joke !! Don’t bother going there.

Worse garage in the whole of Bristol - avoid like the plague (especially if you’re a woman as you’ll have things explained to you like you’re a child by a rude mechanic). They’ll tell you that you’ve got a nail in your tyre then when you book in to get it repaired the nail will vanish into thin air! (Only got a refund because I kicked off after having the concept of a nail being in a tyre Mansplained by said rude mechanic) If you book via BlackCircles be prepared for your booking to magically not exist but when they kindly say they’ll book you in for another day, don’t get your hopes up because they’ll cancel and try to rearrange that one too when you’re already at the garage! Always having “system issues” whether you book direct or through another party and countless other excuses - took my car to Bathwick Tyres - Brislington instead who finally did the job!

The Bristol branch is a mess. Never coming back. They cancelled the first appointment the day before. I have them another chance and they were rude and slow. It is a shame because I used them a few years ago and they were good but I'm never coming back. Just read their reviews on Google.

Friendly efficient staff
Competitive price, great advice, will definitely use this company again
Highly recommended

Ordered and paid for 2 tyres to be fitted same day at 3pm.
Received a call late afternoon saying they only had one of the tyres in stock and had fitted it despite knowing I couldn't return another day.
They initially refused to refund the full amount or replace my original tyre.
I now have one odd tyre.

Edit: F1 have offered a full refund so have revised my comments and changed the score.