Formula One Autocentres - Cambridge 2 Reviews 

134
TrustScore 4.5 out of 5

4.3

164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB


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Rated 1 out of 5 stars

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more

Company replied

Rated 5 out of 5 stars

Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.

Rated 5 out of 5 stars

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more

Rated 5 out of 5 stars

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.3

All reviews

(134)

5,422 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome

Awesome - they have nailed customer service!

Nail in tyre = slow puncture.

Arbury Fast-Fit Tyres & Exhausts said a new tyre was required (£110) and would not repair it.

ATS were busy but sent me over the road to Formula One.

Formula One? Service while you wait - puncture repaired swiftly and professionally.

And then - incredibly - Richard said that since I had had a rotten day, having been first to Arbury Fast-Fit who wanted to sell me a new tyre and then to ATS who were too busy, it was on them.

FIVE STARS

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Just had a puncture fixed and was really pleased with the friendly and efficient service. Judging by how busy they are, other people seem to have noticed too! We've also used them for full service/MOT before, and they are always reliable and the prices are reasonable.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service !

I came in with a slow puncture and we rearranged a time later in the day to see to it as they were so busy. When I returned my car was dealt with very quickly and it looks like an excellent job they have done sorting out a small kink in the wheel rim .Thanks so much !

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Friendly, helpful and efficient following a very stressful episode with a flat tyre then leaky valve. Thanks again for all your help.

March 26, 2023
Unprompted review
Rated 5 out of 5 stars

At 5pm I discovered a large piece of…

At 5pm I discovered a large piece of metal in my tyre. Formula 1 being the closest, I stopped there. Staff said they were super busy and couldn't help me til the following day, so busy they even suggested going to a competitor over the road. Leaving car on their forecourt whilst asking competitor, to find they were closing for the day.
On my return to car, Andy the manager came out. He said he would sort it out. It was pouring down with rain and couldn't see me stranded.
The service was First Class. I am extremely grateful for their help. This is the second time I have visited Formula 1 with a problem, and I will certainly make them my garage of choice. Thanks guys!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I got a tyre flat

I got a flat tyre, and they fixed it in a second (there was a screw in), without having to replace the tyre. They checked also the tyres condition and the pressure, as courtesy. Amazing service!!

March 22, 2023
Unprompted review
Rated 2 out of 5 stars

Let down by the online service

Ordered a tyre to be fitted went to appointed tyre not available. Had to buy a tyre a lot more expensive. I would be a lower except for Richard being so helpful and sorting what he could

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great, quick and friendly service

Great, quick and friendly service. Even though I asked them to replace the wrong tyre they went to the effort to put it right straight away, and at no additional cost. Would whole heartedly recommend them.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Even on a Sunday

Great friendly help when my battery had died on a Sunday, even though they were extremely busy they managed to squeeze me in and get me back on the road with a new battery, no fuss just good service.

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Very busy but still took the time to help

I had a rattling exhaust and Histon Road, Cambridge Branch were really busy on a Saturday midday. I just needed someone to look at it so I jumped the queue and, then they fixed the rattle with a new washer and didn’t charge a penny.

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with the service

These guys were friendly, helpful and quick, and they didn't make me feel like and idiot because I don't know much about cars. Also they are just around the corner, so very convenient too. The price seemed fair, and they kept me informed of what they intended to do. I've taken the car there a couple of times and I expect I'll be back there again.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great service received from Big Rich…

Great service received from Big Rich and Dave - superb professionalism and booked me in ASAP to repair an issue with the front right tyre. Highly recommended and wouldn't hesitate to use them again. Thanks A*.

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

Prompt puncture repair

Big Rich and Dave were fantastic. We turned up for a puncture repair and they fitted us in straight away, even though they were very busy. Great service!

December 18, 2022
Unprompted review
Rated 5 out of 5 stars

I can’t praise Formula One highly…

I can’t praise Formula One highly enough for helping me out of a tight spot this weekend. My car was vibrating and my brake smoking when I pulled into a gas station in Duxford. I was down from Aberdeen and found F1 online, thinking they wouldn’t be able to help me. Instead they had me bring it to them (slowly!), got it up on the lift, and tried to get a new caliper but the Honda dealer wasn’t open. So they unsiezed it, greased it, and got it working again! I’ll need to get it replaced but they got me in the road again and I got safely to my destination . I can’t thank them enough - especially Richard, who was so kind and super helpful, and the mechanic who did the work. I appreciate it so much - best experience I’ve ever had with a garage! They’re an absolute credit to Formula One.

November 12, 2022
Unprompted review
Rated 5 out of 5 stars

Had my rear brakes replaced at Histon…

Had my rear brakes replaced at Histon Road, Cambridge branch. The service was excellent, and the job was completed much faster than I expected. I’m very pleased with the service I received from the helpful and welcoming staff. I would certainly recommend them.

October 14, 2022
Unprompted review

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