Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more
Company replied
164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB
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Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more
Company replied
Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.
After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more
Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
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164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom
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Awesome - they have nailed customer service!
Nail in tyre = slow puncture.
Arbury Fast-Fit Tyres & Exhausts said a new tyre was required (£110) and would not repair it.
ATS were busy but sent me over the road to Formula One.
Formula One? Service while you wait - puncture repaired swiftly and professionally.
And then - incredibly - Richard said that since I had had a rotten day, having been first to Arbury Fast-Fit who wanted to sell me a new tyre and then to ATS who were too busy, it was on them.
FIVE STARS
Really helpful and friendly staff. Super service, especially from Rich. Would highly recommend!
Just had a puncture fixed and was really pleased with the friendly and efficient service. Judging by how busy they are, other people seem to have noticed too! We've also used them for full service/MOT before, and they are always reliable and the prices are reasonable.
I came in with a slow puncture and we rearranged a time later in the day to see to it as they were so busy. When I returned my car was dealt with very quickly and it looks like an excellent job they have done sorting out a small kink in the wheel rim .Thanks so much !
Friendly, helpful and efficient following a very stressful episode with a flat tyre then leaky valve. Thanks again for all your help.
Very quick service from Rick and his team to fix broken headlight, brilliant job.
At 5pm I discovered a large piece of metal in my tyre. Formula 1 being the closest, I stopped there. Staff said they were super busy and couldn't help me til the following day, so busy they even suggested going to a competitor over the road. Leaving car on their forecourt whilst asking competitor, to find they were closing for the day.
On my return to car, Andy the manager came out. He said he would sort it out. It was pouring down with rain and couldn't see me stranded.
The service was First Class. I am extremely grateful for their help. This is the second time I have visited Formula 1 with a problem, and I will certainly make them my garage of choice. Thanks guys!
I got a flat tyre, and they fixed it in a second (there was a screw in), without having to replace the tyre. They checked also the tyres condition and the pressure, as courtesy. Amazing service!!
Ordered a tyre to be fitted went to appointed tyre not available. Had to buy a tyre a lot more expensive. I would be a lower except for Richard being so helpful and sorting what he could
Always a great service from Formula One on Histon Road. Have been using them for over 6 years for my tyres and MOTs with no issues. Always competitively priced.
Very friendly staff and a great service. Will definitely be coming back here in the future!
Great, quick and friendly service. Even though I asked them to replace the wrong tyre they went to the effort to put it right straight away, and at no additional cost. Would whole heartedly recommend them.
Great friendly help when my battery had died on a Sunday, even though they were extremely busy they managed to squeeze me in and get me back on the road with a new battery, no fuss just good service.
I had a rattling exhaust and Histon Road, Cambridge Branch were really busy on a Saturday midday. I just needed someone to look at it so I jumped the queue and, then they fixed the rattle with a new washer and didn’t charge a penny.
These guys were friendly, helpful and quick, and they didn't make me feel like and idiot because I don't know much about cars. Also they are just around the corner, so very convenient too. The price seemed fair, and they kept me informed of what they intended to do. I've taken the car there a couple of times and I expect I'll be back there again.
Great service received from Big Rich and Dave - superb professionalism and booked me in ASAP to repair an issue with the front right tyre. Highly recommended and wouldn't hesitate to use them again. Thanks A*.
Big Rich and Dave were fantastic. We turned up for a puncture repair and they fitted us in straight away, even though they were very busy. Great service!
I can’t praise Formula One highly enough for helping me out of a tight spot this weekend. My car was vibrating and my brake smoking when I pulled into a gas station in Duxford. I was down from Aberdeen and found F1 online, thinking they wouldn’t be able to help me. Instead they had me bring it to them (slowly!), got it up on the lift, and tried to get a new caliper but the Honda dealer wasn’t open. So they unsiezed it, greased it, and got it working again! I’ll need to get it replaced but they got me in the road again and I got safely to my destination . I can’t thank them enough - especially Richard, who was so kind and super helpful, and the mechanic who did the work. I appreciate it so much - best experience I’ve ever had with a garage! They’re an absolute credit to Formula One.
Had my rear brakes replaced at Histon Road, Cambridge branch. The service was excellent, and the job was completed much faster than I expected. I’m very pleased with the service I received from the helpful and welcoming staff. I would certainly recommend them.
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