Formula One Autocentres - Cambridge 2 Reviews 134

TrustScore 4.5 out of 5

4.3

164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB


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Rated 1 out of 5 stars

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more

Company replied

Rated 5 out of 5 stars

Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.

Rated 5 out of 5 stars

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more

Rated 5 out of 5 stars

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more


Company details

  1. Tire Shop

Written by the company

Formula One Autocentres currently boasts over 130 state-of-the-art autocentres located throughout the UK. With over 800 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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Rated 1 out of 5 stars

Join us to sue Formula1 Autocentre

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's time to come together and challenge this. I, UK lawyer, am suing the garage and seek collective testimonies in support. Please email us your genuine experience at sue.f1.autocentre.cambridge@gmail. com. Thank you.

Please be sure to remove the space before .com . We added as trust pilot would not allow email address.

March 28, 2026
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Customer

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 5 out of 5 stars

Cambridge Histon Road

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still attentive. I had no delay (has happened in the past) and was on my way quickly. Many thanks Mathew and will use again

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

I booked my car in for a service dropped the keys off and Owen said he would phone me to advise me of any work that needed doing when they had completed the service. Sure enough he phoned and advised me of what needed doing and to get the go ahead. I collected my car and Owen went through the bill with me. Fantastic customer service from Owen from start to finish.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

all round excellent experience

The staff were very friendly and professional and fixed my indicator for free. They were able to offer an appointment the same day as I booked it. The whole thing was done very quickly and I was only waiting a few minutes in the waiting room. This is consistent with other experiences I have had with them.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable friendly service.

Very glad I found this place. They're straightforward, efficient and happy to keep my rather old car on the road. Cheerful service every time.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and great value

Had my car serviced and MOT’d at F1 on Histon Road, Cambridge — great experience from start to finish! A big shout out to Brian and Andy for their fantastic service. Both were really friendly, helpful, and professional. The work was done quickly and at a great price. Highly recommend this place if you’re looking for honest, reliable service.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid the Cambridge garage (Barnwell…

Avoid the Cambridge garage (Barnwell Road).They dangerous.
They had my car for a wheel alignment and was terrible. First they make it worse,after I took the car back they burn the gaiter not even let me know.Ok so after they said they will fix their mistake but they lost my wheel locked nut key and I do believe that was plan so they can't change the gaiter .When I try to talk with the manager him told me to leave the shop and not come back. Horrible behaviour some members of staff they told me to avoid this garage. So not much to say about that.

August 8, 2025
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Customer , we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 5 out of 5 stars

Their service is always polite

Their service is always polite, professional and quick. Where other tyre suppliers could not source and get and fit the tyres quickly, formulae 1 did so and fitted me in the next morning. You can see they are trained well in customer service.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

I would never recommend this tyre shop…

I would never recommend this tyre shop in Cambridge. If I had the option to give zero stars, I would. I’ve had multiple bad experiences here. Their service is very poor — I’ve had issues with aircon gas filling and tyre pressure, and they’ve ignored me several times when I asked for help. The staff are irresponsible and unprofessional. Please don’t waste your time and money here.

May 7, 2025
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Nishad,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

The mechanics were useless

The mechanics were useless, they were too lazy to work, they did the wheel alignment from third time because they couldn't unscrew the nut from the axle link, they make me change a link where is not necessary. And they also charge me £50 on the front wheels alignment like for all four wheels. Avoid this place

February 4, 2025
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Zygimantas,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Great price and excellent service

Very quick and efficient on-line booking system at a great price that was well below the competition. For my area I only had to wait a few days for my appointment. On the day of MOT my car was immediately worked on and completed quickly. Good service all-round, will use again.

January 24, 2025
Unprompted review
Rated 4 out of 5 stars

polite and quick

changed my tyre while i waited ( via a prebooking)

very polite and helpful.

The only thing i would mention is that because my car has tyre pressure sensors built into the valve body they change the core of the valve, not the body, do it looks like they have not changed the valve but they have changed the important part.

perhaps they could tell customers that as it initially looks like they have missed changing the valve

January 13, 2025
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Mr Hughes,

Thank you for taking the time to contact our customer care department following your review, I'm glad we were able to assist with your issues raised and provide further explanation.

Please feel free to contact us again directly, should you require further assistance in future.

Kindest Regards
Customer Care

Rated 5 out of 5 stars

Helpful staff at Formula One on Histon Road Cambridge

I've used Formula One on Histon Road several times over the last 3 years and have always found the manager and members of staff to be very polite and always willing to help in any way they can. I turned up on Saturday 11th January as I had a slow puncture on my rear tyre. I was told unfortunately that they were very busy and could not fit me in but to return at 10am the next day. I re-visited the next day and they fixed the issue. I would highly recommend this Formula One centre.

January 12, 2025
Unprompted review
Rated 2 out of 5 stars

Break pads backwards

It was discovered during my MOT 3 days after my service that the break pads were put in backwards!! Thankfully the MOT was changed to a separate day, or I wouldn’t have known!

December 20, 2024
Unprompted review

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