Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more
Company replied
164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB
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Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more
Company replied
Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.
After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more
Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more
Formula One Autocentres currently boasts over 130 state-of-the-art autocentres located throughout the UK. With over 800 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
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164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom
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Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.
Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's time to come together and challenge this. I, UK lawyer, am suing the garage and seek collective testimonies in support. Please email us your genuine experience at sue.f1.autocentre.cambridge@gmail. com. Thank you.
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Reply from Formula One Autocentres - Cambridge 2
Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still attentive. I had no delay (has happened in the past) and was on my way quickly. Many thanks Mathew and will use again
I booked my car in for a service dropped the keys off and Owen said he would phone me to advise me of any work that needed doing when they had completed the service. Sure enough he phoned and advised me of what needed doing and to get the go ahead. I collected my car and Owen went through the bill with me. Fantastic customer service from Owen from start to finish.
The staff were very friendly and professional and fixed my indicator for free. They were able to offer an appointment the same day as I booked it. The whole thing was done very quickly and I was only waiting a few minutes in the waiting room. This is consistent with other experiences I have had with them.
Very glad I found this place. They're straightforward, efficient and happy to keep my rather old car on the road. Cheerful service every time.
Had my car serviced and MOT’d at F1 on Histon Road, Cambridge — great experience from start to finish! A big shout out to Brian and Andy for their fantastic service. Both were really friendly, helpful, and professional. The work was done quickly and at a great price. Highly recommend this place if you’re looking for honest, reliable service.
Avoid the Cambridge garage (Barnwell Road).They dangerous.
They had my car for a wheel alignment and was terrible. First they make it worse,after I took the car back they burn the gaiter not even let me know.Ok so after they said they will fix their mistake but they lost my wheel locked nut key and I do believe that was plan so they can't change the gaiter .When I try to talk with the manager him told me to leave the shop and not come back. Horrible behaviour some members of staff they told me to avoid this garage. So not much to say about that.

Reply from Formula One Autocentres - Cambridge 2
Their service is always polite, professional and quick. Where other tyre suppliers could not source and get and fit the tyres quickly, formulae 1 did so and fitted me in the next morning. You can see they are trained well in customer service.
I would never recommend this tyre shop in Cambridge. If I had the option to give zero stars, I would. I’ve had multiple bad experiences here. Their service is very poor — I’ve had issues with aircon gas filling and tyre pressure, and they’ve ignored me several times when I asked for help. The staff are irresponsible and unprofessional. Please don’t waste your time and money here.

Reply from Formula One Autocentres - Cambridge 2
Very nice people and they have knowledge for what they are doing! I very pleased i will come back again with trust! Thank you!
Great price on MOT and Service. Work completed in very good time.
Very happy with the works done and will definitely return. Thank you.
The mechanics were useless, they were too lazy to work, they did the wheel alignment from third time because they couldn't unscrew the nut from the axle link, they make me change a link where is not necessary. And they also charge me £50 on the front wheels alignment like for all four wheels. Avoid this place

Reply from Formula One Autocentres - Cambridge 2
Very quick and efficient on-line booking system at a great price that was well below the competition. For my area I only had to wait a few days for my appointment. On the day of MOT my car was immediately worked on and completed quickly. Good service all-round, will use again.
I find this garage to be excellent. The staff are genuinely decent and the work is top notch.
Usually, I don't recommend places, but these chaps are very good!
changed my tyre while i waited ( via a prebooking)
very polite and helpful.
The only thing i would mention is that because my car has tyre pressure sensors built into the valve body they change the core of the valve, not the body, do it looks like they have not changed the valve but they have changed the important part.
perhaps they could tell customers that as it initially looks like they have missed changing the valve

Reply from Formula One Autocentres - Cambridge 2
I've used Formula One on Histon Road several times over the last 3 years and have always found the manager and members of staff to be very polite and always willing to help in any way they can. I turned up on Saturday 11th January as I had a slow puncture on my rear tyre. I was told unfortunately that they were very busy and could not fit me in but to return at 10am the next day. I re-visited the next day and they fixed the issue. I would highly recommend this Formula One centre.
It was discovered during my MOT 3 days after my service that the break pads were put in backwards!! Thankfully the MOT was changed to a separate day, or I wouldn’t have known!
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