Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more
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Location
Switch location164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB
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See what reviewers are saying
Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.
After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more
Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom
4.3
Excellent
134 reviews
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I needed service & wheel alignment
I needed service, wheel alignment and battery put in. Spoke to Richard (little Richard! 😅) - gem of a man! Sorted all issues, job done to perfection, and with a smile. Prices are reasonable here.
Sometimes nice attitude and a good smile goes a long way. We're all too stressed with everything so it was a pleasant change to have a laugh. I have been coming to this formula one for years, and will continue to do so. Thanks Richard!
February 8, 2024
Unprompted review
So welcoming
So welcoming, approachable, friendly and genuinely supportive!
February 5, 2024
Unprompted review
I urgently needed a battery fitted and…
I urgently needed a battery fitted and they were very busy but they went out of their way to fit it for me. Put my mind at ease because I was worried about using my car with the battery keep running out of charge. Great bunch of guys!!!!! Thank you so much to Richard and crew.
February 2, 2024
Unprompted review
May use AI-assist with repliesRead more
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Bad service
January 24, 2024
Unprompted review
Reply from Formula One Autocentres - Cambridge 2
Dear Able,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Really helpful
Really helpful, sorted by problem quickly and professionally and were extremely reasonable. It was just a slow puncture but I wasn’t pushed with the hard sale to replace the tyre and would definitely go back when I do need new tyres. Thank you very much for your excellent service.
January 15, 2024
Unprompted review
Friendly and efficient service
My appointment was for 1pm but I was a bit early but the guys there came over straight away and acknowledged I was there and made me feel welcome. All the guys were very friendly and explained what was wrong with my tyre which was a puncture and they fixed it without trying to sell me a new tyre. Very efficient & helpful
More importantly they made a big fuss of my dog which she loved.
December 30, 2023
Unprompted review
Rapid and efficient service
Rapid and efficient service, bulb was changed in under 15 minutes. Very impressed!
December 18, 2023
Unprompted review
Service incomplete
Paid for a service - managed to find that the tyres needed replacing and charge me extra but don't appear to have done many of the checks on the list I paid for (didn't bother to check spare wheel, wipers, etc). Staff were unable to explain the "quality checks" which were performed to ensure service had been appropriately performed.
Response from F1: "Please contact our Customer Care Team by using the following link" - I had already contact customer care team and had asked for the manager to contact me
November 22, 2023
Unprompted review
Reply from Formula One Autocentres - Cambridge 2
Dear AA,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Super friendly
Super friendly, quick and helpful, “Womble”. (Yes, he said to call him that!”) found fixed my puncture in no time. Great service.
November 26, 2023
Unprompted review
I turned up announced on a Saturday…
I turned up announced on a Saturday morning, after limping my BMW M3 on a punctured rear, run-flat tyre, by making multiple layby stops on the A14, and using a small compressor.
The Histon Road, Cambridge branch devised a means for me to get a suitable run-flat delivered to their site, fitted and on my way, well before midday. It was great to be the recipient of such magnificent, proactive, problem solving, as well receiving important knowledge that BMW should have shared months previously when they had the chance. The situation was resolved by Formula One Auotocentres' "Big Rich and Kyle" - two fair-minded service agents with the bigger picture in mind throughout. Well Done!
November 18, 2023
Unprompted review
Best ones in Cambridge
November 8, 2023
Unprompted review
Clear and timely communication as…
Clear and timely communication as issues were found.
Helpful advice, Great people.
Fair pricing.
October 20, 2023
Unprompted review
The boys have done a quick and great…
The boys have done a quick and great job with sorting out my tyre.
Hats off.
October 24, 2023
Unprompted review
Great service
Great service. I arrived late in the day yesterday with a slow puncture on my car. I called ahead to check they could fit me in - so I wouldn’t be stranded! The staff could not have been more helpful. It was a busy evening but they fitted me in after only a short wait. Quick and efficient service and I was soon on my way home. After a difficult week, I was really grateful for their help. Thanks guys.
October 12, 2023
Unprompted review
What an amazing experience
What an amazing experience! Quick, helpful, friendly, great workmanship, thank you so much :)
October 13, 2023
Unprompted review
Had a puncture repaired at Histon Road…
Had a puncture repaired at Histon Road Branch,staff were friendly helpful and efficient 10/10
October 12, 2023
Unprompted review
F1 Histon Road Hero’s !!!!!
The guys at F1 Autocentre in Histon Road Cambridge have a heart of Gold, I will definitely come back there when I need to buy more tires, for MOT or service. I already had a spare used tire they fitted to my wheel free of charge when I got a puncture. Times are difficult for everyone so this act of kindness really made my day, my week. Thanks a million !!!!!! I help so many people in life . Receiving a bit unrequested help back is really amazing !!!!!!
October 9, 2023
Unprompted review
Big Rich and Womble really helped us…
Big Rich and Womble really helped us out on late Sunday!👍👍👍
October 1, 2023
Unprompted review
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