Formula One Autocentres - Cambridge 2 Reviews 

134
TrustScore 4.5 out of 5

4.3

164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB


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Rated 1 out of 5 stars

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... See more

Company replied

Rated 5 out of 5 stars

Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.

Rated 5 out of 5 stars

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... See more

Rated 5 out of 5 stars

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.3

All reviews

(134)

5,348 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Service from Owen !!! 5*

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager enough for kindly staying late and replacing the tyre that had melted onto the alloy, ensuring that we managed to get on our way and make the 30 + miles home safely. Owen could not have been more helpful, polite and selfless, an asset to Formula one !! .. ps price was very reasonable too.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Just a headlight bulb replacement on my Citroen DS3, but the service from this F1 team was superb. The chap on Reception was courteous and helpful - totally made my day! I will not hesitate to book my cars in for more extensive work in the future.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

I came to this auto center for wheel…

I came to this auto center for wheel balancing and alignment while away from my home town

A great price and speedy service

However

Driving back home on motorway I could hear and feel a wheel out of balance

some weeks latter I had to take my wheel off and I found 4 wheel nuts hand tight and only the locking nut was tight to torque on one wheel

Today as I am preparing for my MOT I noticed the steering rood ends were not centred and pinching the rubber that will lead to excessive wearing

It took me less than 5 minutes to rectify as I am a mechanical engineer

July 26, 2024
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear As One,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Friendly and helpful.

Friendly and helpful.
Fitted me in on the spot despite being short staffed,
Quickly diagnosed that a faulty valve was causing the slow puncture. Valve replaced and on my way ten minutes later - no charge !
Exceptional
Thanks

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Help and kindness

Formula One on Histon Road Cambridge came to my rescue early Sunday morning 23 June. I was in huge distress as I had a puncture and needed urgently to get to see my very ill mother. Without question they resolved the issue of the valve on the tyre and very quickly got me on my way. I was incredibly grateful for their help and kindness. I recommend them highly to everyone and will be using them again myself in future but hopefully not in such distressing circumstances.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Quality

I truly find the people reliable - they do a high quality job every time, so easy to communicate, the genuine generosity, welcoming and the friendly manner - I wish them all the very best of best!!!!

Today, I was served by Richard and Richard. Both are awesome!
I am extremely thankful!!

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service and dishonest

Appalling service and dishonest. I took my car in yesterday to get a light bulb replaced. They tried to get the bulb but were unable to do so, they were good at communicating this. They let themselves down by neglecting to show me the damage they had caused to my car by trying to force the light fitting out which has caused extensive damage to the paintwork. A quick google would have shown them that there was an internal screw that needed to be taken out first. I am now left with scratches and gouges to the bumper. Totally unnecessary. I have learnt my lesson and won’t go there again. Richard, you seem an honest man and I suspect you didn’t even know yourself, perhaps have a word with the mechanics about not using brute force and owning their gaps.

May 10, 2024
Unprompted review
Formula One Autocentres - Cambridge 2 logo

Reply from Formula One Autocentres - Cambridge 2

Dear Boo,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Honest service by the Histon Road

Honest service by the Histon Road, Cambridge branch. Needed a new battery and they had one in stock but advised I came back for a fresh one. Happy for me to source elsewhere, as I wanted it done that day, and fit it for me later on. Thank you.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Lindon

I recently had the pleasure of using formula one auto centres Car Garage for MOT on my vehicle, and I couldn't be happier with the service I received. From the moment I walked in, I was greeted by friendly staff who were eager to help. The mechanics were extremely knowledgeable and skilled, quickly diagnosing the issue and providing a thorough explanation of the necessary repairs. Not only were they efficient, but they also went above and beyond to ensure that my car was returned to me in top-notch condition. The prices were fair and transparent, and I appreciated the honesty and integrity of the entire team. I highly recommend Formula One Car Garage to anyone in need of automotive services. They've certainly earned a customer for life!"

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

MOT and subsequent work

I took my car to the Histon Road, Cambridge branch last Friday for an MOT. The staff were very professional and carried out the MOT and subsequent work straight away.
Their pricing was fair and reasonable and I will have no hesitation in taking my car there in the future.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good impression

Re Formula One garage, Histon Road, Cambridge:
Been several times now and it is my go to garage for all things tyres and MOTS. On this occasion I needed to get a tyre leak resealed. A previous garage had replaced a tyre and it was demonstrably leaking. Same garage had also attempted to reseal it and was not successful. The guys at F1 seem to have taken more time to reseal it and so far so good. I could see the mechanic also checked all the tyre pressures after resealing the tyre so my impression is that they are diligent in their work.

March 8, 2024
Unprompted review

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