Formula One Autocentres - Canterbury Reviews 

56
TrustScore 4 out of 5

3.9

BROAD OAK ROAD, CANTERBURY, CT2 7QE KENT, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We contacted the Canterbury branch at quite short notice to have our front brakes replaced on our Grandland, very honest and upfront, checked the rear brakes for us just to make sure they didnt need c... See more

Rated 5 out of 5 stars

Came in today to get the tires checked. Quickly seen and friendly staff. Took the car in checked, said the tires are fine and will certainly pass the MOT. Said they would rather be honest and then... See more

Rated 5 out of 5 stars

I recently popped into to Formula One to get assistance removing some tires. The team could see it was a small job and got straight to work. They offered some sound advice and a swift turnaround all... See more

Rated 1 out of 5 stars

Arrived today pre booked and pre paid appointment to have my AirCon charged. Sorry mate no gas cant do it....Ben the manager forgot to order some... In the process of sorting out a refund. Counter s... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • BROAD OAK ROAD, CANTERBURY, CT2 7QE, KENT, United Kingdom

3.9

Great

TrustScore 4 out of 5

56 reviews

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3.9

All reviews

(56)

5,527 reviews in the last 12 months

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Rated 4 out of 5 stars

Job done

Likeable hard working and I think honest. Job took longer than planned but unforeseen issues impacted. Would carry on using them

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Booked my car in for a MOT

Booked my car in for a MOT, phoned back later and found out it had failed, Ben told me what was needed and a quoted a price. He even explained they do a scheme where you can pay in installments, having agreed to that the work was completed to a great standard and I can't fault them. Top lads.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service provided by branch manager Ben. Car had a service, I got a clear read through of what work is needed, honesty on cost, and booked in for it to get done. A standard as to how to provide service, that man.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Top rate service

I needed an urgent tyre replacement and despite being incredibly busy they squeezed me in; on a Sunday! The branch manager, Ben provided exceptional customer service. Friendly and professional. Top rate service, way beyond my expectations.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great mechanic

Honest and caring staff - thank you all so much.
Really helpful at explaining what is actually wrong and what to prioritise if you don't have the budget to fix all in one go.
Best mechanics I've been to!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Ben, top manager

…..Just add this review, am not usually one to post reviews but I thought…..I recently had system check on my Range Rover and the experience of customer service that I had was outstanding, thanks to Ben, the Canterbury F1 autocentre branch manager. Top man! Cheers.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Was great

Was great! Staff so helpful and friendly and MOT sorted with minimum fuss - will be back next year 🙂

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Solid Honest Hardworking Team

I recently popped into to Formula One to get assistance removing some tires. The team could see it was a small job and got straight to work.
They offered some sound advice and a swift turnaround all while juggling multiple customers.
They were a good solid honest hardworking team.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great help

Great help getting my car sorted out. Now my go to garage. Multiple times they were able to fix things so the others weren't.

Highly recommended!

August 5, 2023
Unprompted review
Rated 4 out of 5 stars

Great service by Ben and team

Great service by Ben and team. Would have been 5 stars had they not accidentally locked keys in car whilst we were almost there to pick car up. Mistakes happen and they stayed open later to we could go back and collect spare key. All good would recommend

July 21, 2023
Unprompted review

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