Formula One Autocentres - Chichester Reviews 

64
TrustScore 3.5 out of 5

3.5

Unit 1-2, Terminus Road, PO19 8TL Chichester, Hampshire, GB


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Rated 1 out of 5 stars

Awful. My daughter took car in fir 2 front tyres and left with tyre pressure light on They refused to remedy the problem so zero stars from me.

Company replied

Rated 5 out of 5 stars

We have been living in Chichester for 5 years and we take both our cars to Formula One. The service levels and customer understanding in exceptional. Mhedi the manager is clearly redefining the conc... See more

Rated 5 out of 5 stars

We have used Formula One Chichester 3 times in the last month! FANTASTIC I would not hesitate to recommend them. They are professional, have first rate communication and ultimately have done a fi... See more

Rated 5 out of 5 stars

I was let down (twice) by another supplier and called the Chichester branch last thing Friday night explaining I had a long journey Monday. Didn't have tyres in stock and suppliers closed but rang aro... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 1-2, Terminus Road, PO19 8TL, Chichester, Hampshire, United Kingdom

3.5

Average

TrustScore 3.5 out of 5

64 reviews

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3.5

All reviews

(64)

5,365 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service!

Booked my car in, which was quick and easy. I was advised what time the car would be ready to collect and when I returned it was all done! Friendly and efficient staff, so would definitely recommend the F1 Autocentre in Chichester.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Went to Chichester branch to get a tyre puncture repaired on my wife's car and they did a full tyre check, and Summer coolant check for free. Also found out that the battery had 2 useless cells out of the 6 and was not holding its charge, I was shown this test and as an electrical engineer myself agreed with it. Bought a new battery with 3 years warranty for £72,, good value. Been using them for the last 4 years and do not feel ripped off by them like I did my previous garage.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service and value

I turned up without having made a booking on a Saturday afternoon with a stone in my tyre that was losing air rapidly, the staff were helpful and quick to see if they had a replacement tyre in stock, which they did. But on examining the damaged tyre, they were able to do a repair for which they charged me £23.50 rather than £140 for a new tyre. I was extremely grateful for their honesty and helpfulness. I would recommend them as the place to go to in Chichester.
An independent tyre garage in Chichester which I had initially gone to was not open on Saturdays, and another national chain which was open wanted to charge me £200 which felt outrageous. Next time I will go to Formula One first!

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

They are brilliant!

They are brilliant! Excellent work on all our tyres. They were able to identify and fix all our car’s issues at a very affordable cost. Very honest and trustworthy. Reece in particular has always been super helpful and happy to share his expertise.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

From my first panicked phone call explaining I think something was wrong with a wheel bearing (yes I defiantly did) to them finding a way to get my car in to be repaired before a 600 mile journey at the weekend, these guys have been Fantastic. Thank you Mehdi for getting it sorted and the team for your always great work and service.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

5 years of exceptional service

We have been living in Chichester for 5 years and we take both our cars to Formula One. The service levels and customer understanding in exceptional. Mhedi the manager is clearly redefining the concept of Car Garages going the extra mile for their customers. Its no wonder they are booked weeks in advance. I could not sing their praises enough.. keep up the great work. Well priced with exceptional attention to detail

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service…

The garage very promptly investigated and resolved a coolant leak issue. The service staff and technicians I spoke to communicated very well, being both very courteous and informative.
I will use them again.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Have pergeot 3008 diesel

Have pergeot 3008 diesel
Has.loss of power went to formula1 auto centre in chichester and although fully booked they fitted me in for a full service which solved issue
You always feel like you come first with this business
Cant praise them enough

Well done I will always use and recommend you 👍😀

February 23, 2024
Unprompted review
Rated 2 out of 5 stars

On the 5th February I took my car for…

On the 5th February I took my car for service and MOT all went well but failed for fog light not working and two track rods being replaced the original price was £180 this rose to £600 .the fog light they bought a new assembly for £140 not asking me what I wanted to be done the new assembly still did not work ,but they said they would not charge for this but they could not rectify the fog light and suggested I find an auto electrician as my car had failed the MOT I had to leave the car in their garage I got a taxi home .Next morning I rang 8different auto electricians all who could not look at the problem until feb/March I got a taxi back to the garage and asked for their help and they could only offer their auto electrician in Portsmouth ,to far for me to travel so I took my car to a local garage in Birdham who looked at the problem and they could not help and recommended an auto electrician in Birdham after 10 mins with this guy he told me the two connections to the fog light were not joined together once pushed together the fog light worked perfectly ,so what I thought was a major problem was a 10 min job.which had taken me five days and cost me £50 on taxes ,if you are an MOT garage surely you look at loose leads before you cause me five days of worry.i am still waiting for Formula one to come back to with the telephone calls saying I had authorised buying these assemblies which I do not believe I did

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Garage, Great Care and Great Service

We have used Formula One Chichester 3 times in the last month!
FANTASTIC
I would not hesitate to recommend them. They are professional, have first rate communication and ultimately have done a first rate job on our cars.
Nothing has been too much bother for Reece and I particularly want to highlight how he helped us when our Fiat 500 broke down near their garage:)

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Fault not correctly diagnosed

Booked my car in as it had a squeaky, grinding noise coming from the front driver's side wheel. I also asked to have the driver's side sidelight bulb replaced. Waited maybe ten minutes while the car was inspected, and the diagnosis was; worn top mounting on the suspension, and the bulb couldn't be replaced without taking the bumper off. Took the car to a proper garage where they got me a used hub assembly, (as the failed bearing wouldn't come out) And also replaced the bulb without removing the bumper. Would not recommend.

December 28, 2023
Unprompted review
Formula One Autocentres - Chichester logo

Reply from Formula One Autocentres - Chichester

Dear Ray,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Saved the day

I was let down (twice) by another supplier and called the Chichester branch last thing Friday night explaining I had a long journey Monday. Didn't have tyres in stock and suppliers closed but rang around and found me two tyres, good price and fitted Sunday. Brilliant service and very happy.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

Feeling ripped off

At first I was happy with the service.they gave me a price for the work which I thought was very high for the work but agreed to have the work done and pay in 4 installments. After collecting the car and looking through the invoice it seems that I have been charged almost double the retail price for most of the parts fitted. I feel I have been ripped off and I will be warning other women to be very careful if they use them!!

January 4, 2024
Unprompted review
Formula One Autocentres - Chichester logo

Reply from Formula One Autocentres - Chichester

Dear Tina,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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