the staff were great and service was excellent, easy to book online and tyre was replaced on time Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will... See more
Location
Switch locationValleybridge Road, Clacton on Sea, CO15 4AD Essex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honest and fair. Had some trouble with front suspension after they had fitted some springs but they investigated thoroughly and replaced any parts that could have been damaged by their work at no char... See more
I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong wit... See more
Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me... See more
Company replied
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company

- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Valleybridge Road, Clacton on Sea, CO15 4AD, Essex, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not once but twice
Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me of letting me know they have cancelled my appointments discusting how you treat your customers at your Clacton on sea branch.

Reply from Formula One Autocentres - Clacton on Sea
Great service and staff
the staff were great and service was excellent, easy to book online and tyre was replaced on time
Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will be using them again
We needed a puncture repair done quite quickly.
We needed a puncture repair done quite quickly so called the Clacton branch. A young man called Jordan answered and booked us in for the next day. Our experience was second to none and would highly recommend them. The staff were polite, very helpful and couldn't do enough to help.
MOT AND free winter check little…
MOT AND free winter check little Clacton, friendly reception and met the MOT examiner, all done within an hour, excellent staff abd honest trustworthy MOT, 🌟 🌟 🌟 🌟 🌟
Oil change scam
I booked in my VW Passat for a full service online and took the vehicle to the Clacton centre in April. In June I noticed a tinny sound when I started the vehicle like metal on metal, so I decided to check the oil level and to my surprise there was hardly any oil in the engine. I called the centre and they told me they had definitely changed the oil and that I must have an oil leak. I checked my vehicle, no warning lights and no visible oil leak. I decided to fill the engine with Castrol magnatec to the correct level and since then I haven't had any issues and it's now November, the car is running perfectly. I don't believe they changed the oil and still charged me for it, they're is no other explanation.

Reply from Formula One Autocentres - Clacton on Sea
Formula One Garage Clacton
Went into the centre with a flat tyre this morning and as usual always busy. Left my car with them and picked it up after work. Tyre sorted. Excellent service as always and staff so polite. Highly recommended Formula One in Clacton.
Unreliable and rude
Absolutely fuming with this company in Clacton. Booked in yesterday for a Tyre change , booked and paid online. They call me this morning to say they can’t take the booking they are to busy. I currently can’t drive the car due to a puncture, need it for work tomorrow and obviously now can’t get another appointment anywhere else. When I complained the guy had the nerve to tell me that I was terrible for complaining, it wasn’t his problem etc. Don’t accept bookings online and take payment if you can’t provide a service. Do not reply on this company they will let you down!

Reply from Formula One Autocentres - Clacton on Sea
5 stars
Had a service today at the Clacton on sea store. Brandon was great. Answered all of my many questions and explained just exactly what he had done to the vehicle, just very helpful and knowledgeable and was happy leaving and felt the car had been in good hands.

Reply from Formula One Autocentres - Clacton on Sea
Good service, reliable and friendly
I have been to this service 3 times recently. Each time, I was very satisfied with the service and the price. Especially the manager Mr. Jordan is helpful, friendly, cheerful, and very nice. I recommend FORMULA ONE AUTOCENTRES to everyone.
I've recently started using Formula One…
I've recently started using Formula One Auto-centre in Clacton and I have been impressed with the friendly service and communication.
All the team seem to work well together and Jordan in particular has been very helpful.
Ronald Finn. St. Osyth.
Formula One Autocentre highly recommend using this company
Absolutely fantastic work from the Team at the clacton on sea branch today got me car booked in yesterday for today for its MOT hassle free! highly recommend will use again for sure.
Well done to team Thank you so very much. :)
Very helpful & friendly
Very helpful & friendly, explained everything very happy with the service given.
Friendly and efficient staff
Friendly and efficient staff. First time customer, had service and MOT with some work needed in near future. Good advice given re: this with no pressure. Will definitely use again.
Clacton on Sea branch
Fabulous service, care and attention also superb. Would particularly like to praise Brandon at Reception today for his politeness, helpfulness and courtesy, a really great guy! On all occasions I have been there, everyone who works there have been polite and helpful.
Second to none.
I have used Formula One in Clacton-on-Sea for a couple of years and I've found them to be helpful, informative and honest, reasonably priced and generous, their after sales service is second to none.
I recently had the car in for its MOT…
I recently had the car in for its MOT here and it had a few issues to sort out. The guys went above and beyond to fix the car and succeeded in getting it passed. I can't thank them enough for their efforts, friendliness and professionalism. Thank you, especially to Evra and Jordan.
Mrs Crick
Transparent and Fair
Going to car garages can be very intimidating, however here I was treated with respect and transparency. I was taken into the garage and shown where the problem on my car was and shown what would be done to it, which made me feel incredibly at ease. The pricing is incredibly fair and you do not feel pressured to pay an upcharge or feel as if you’ve been ripped off. Will definitely be going back for my MOT and service this year.
New Tyres
Needing two new tyres, I booked and paid online which was a very easy process. On arriving at the garage I was served by the Manager who was friendly, efficient and easy to talk to. Tyres fitted within 45 minutes and there was no pressured upselling. Fantastic customer service, great experience and would definitely recommend.
Jordan the new manager was so…helpful
Jordan the new manager was so welcoming, as in recent visits I found previous manager arrogant and rude,wich made me choose other garages,I thought I'd try again as I heard it was better.and sure enough it is so much more efficient. And staff very friendly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







