Formula One Autocentres - Clacton on Sea Reviews 

58
TrustScore 4 out of 5

4.0

Valleybridge Road, Clacton on Sea, CO15 4AD Essex, GB


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Rated 5 out of 5 stars

the staff were great and service was excellent, easy to book online and tyre was replaced on time Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will... See more

Rated 5 out of 5 stars

Honest and fair. Had some trouble with front suspension after they had fitted some springs but they investigated thoroughly and replaced any parts that could have been damaged by their work at no char... See more

Rated 5 out of 5 stars

I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong wit... See more

Rated 1 out of 5 stars

Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Valleybridge Road, Clacton on Sea, CO15 4AD, Essex, United Kingdom

4.0

Great

TrustScore 4 out of 5

58 reviews

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4.0

All reviews

(58)

5,089 reviews in the last 12 months

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Rated 1 out of 5 stars

Not once but twice

Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me of letting me know they have cancelled my appointments discusting how you treat your customers at your Clacton on sea branch.

July 9, 2026
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear Baker, I'm truly sorry to hear about your experience with our Clacton on Sea branch. It’s unacceptable that your appointments for the MOT and Aircon repair were cancelled without notification, and I appreciate you bringing this to our attention. We are committed to providing reliable and customer-centric service, and I will ensure our team addresses this issue to prevent it from happening again. Please consider giving us another chance to serve you better in the future.

Rated 5 out of 5 stars

Great service and staff

the staff were great and service was excellent, easy to book online and tyre was replaced on time
Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will be using them again

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

We needed a puncture repair done quite quickly.

We needed a puncture repair done quite quickly so called the Clacton branch. A young man called Jordan answered and booked us in for the next day. Our experience was second to none and would highly recommend them. The staff were polite, very helpful and couldn't do enough to help.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

MOT AND free winter check little…

MOT AND free winter check little Clacton, friendly reception and met the MOT examiner, all done within an hour, excellent staff abd honest trustworthy MOT, 🌟 🌟 🌟 🌟 🌟

January 12, 2026
Unprompted review
Rated 2 out of 5 stars

Oil change scam

I booked in my VW Passat for a full service online and took the vehicle to the Clacton centre in April. In June I noticed a tinny sound when I started the vehicle like metal on metal, so I decided to check the oil level and to my surprise there was hardly any oil in the engine. I called the centre and they told me they had definitely changed the oil and that I must have an oil leak. I checked my vehicle, no warning lights and no visible oil leak. I decided to fill the engine with Castrol magnatec to the correct level and since then I haven't had any issues and it's now November, the car is running perfectly. I don't believe they changed the oil and still charged me for it, they're is no other explanation.

April 14, 2025
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear M W,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 5 out of 5 stars

Formula One Garage Clacton

Went into the centre with a flat tyre this morning and as usual always busy. Left my car with them and picked it up after work. Tyre sorted. Excellent service as always and staff so polite. Highly recommended Formula One in Clacton.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable and rude

Absolutely fuming with this company in Clacton. Booked in yesterday for a Tyre change , booked and paid online. They call me this morning to say they can’t take the booking they are to busy. I currently can’t drive the car due to a puncture, need it for work tomorrow and obviously now can’t get another appointment anywhere else. When I complained the guy had the nerve to tell me that I was terrible for complaining, it wasn’t his problem etc. Don’t accept bookings online and take payment if you can’t provide a service. Do not reply on this company they will let you down!

June 18, 2025
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear Karen,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Rated 5 out of 5 stars

5 stars

Had a service today at the Clacton on sea store. Brandon was great. Answered all of my many questions and explained just exactly what he had done to the vehicle, just very helpful and knowledgeable and was happy leaving and felt the car had been in good hands.

May 18, 2025
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear Becky Thank you so much for your positive review and recommendation, we really appreciate you taking the time to share your positive experience!

All the best,
F1 Autocentres Central 01438 751100

Rated 5 out of 5 stars

Good service, reliable and friendly

I have been to this service 3 times recently. Each time, I was very satisfied with the service and the price. Especially the manager Mr. Jordan is helpful, friendly, cheerful, and very nice. I recommend FORMULA ONE AUTOCENTRES to everyone.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

I've recently started using Formula One…

I've recently started using Formula One Auto-centre in Clacton and I have been impressed with the friendly service and communication.
All the team seem to work well together and Jordan in particular has been very helpful.

Ronald Finn. St. Osyth.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient staff

Friendly and efficient staff. First time customer, had service and MOT with some work needed in near future. Good advice given re: this with no pressure. Will definitely use again.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Clacton on Sea branch

Fabulous service, care and attention also superb. Would particularly like to praise Brandon at Reception today for his politeness, helpfulness and courtesy, a really great guy! On all occasions I have been there, everyone who works there have been polite and helpful.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Second to none.

I have used Formula One in Clacton-on-Sea for a couple of years and I've found them to be helpful, informative and honest, reasonably priced and generous, their after sales service is second to none.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the car in for its MOT…

I recently had the car in for its MOT here and it had a few issues to sort out. The guys went above and beyond to fix the car and succeeded in getting it passed. I can't thank them enough for their efforts, friendliness and professionalism. Thank you, especially to Evra and Jordan.

Mrs Crick

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Transparent and Fair

Going to car garages can be very intimidating, however here I was treated with respect and transparency. I was taken into the garage and shown where the problem on my car was and shown what would be done to it, which made me feel incredibly at ease. The pricing is incredibly fair and you do not feel pressured to pay an upcharge or feel as if you’ve been ripped off. Will definitely be going back for my MOT and service this year.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

New Tyres

Needing two new tyres, I booked and paid online which was a very easy process. On arriving at the garage I was served by the Manager who was friendly, efficient and easy to talk to. Tyres fitted within 45 minutes and there was no pressured upselling. Fantastic customer service, great experience and would definitely recommend.

September 28, 2024
Unprompted review
Rated 4 out of 5 stars

Jordan the new manager was so…helpful

Jordan the new manager was so welcoming, as in recent visits I found previous manager arrogant and rude,wich made me choose other garages,I thought I'd try again as I heard it was better.and sure enough it is so much more efficient. And staff very friendly.

September 12, 2024
Unprompted review

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