Formula One Autocentres - Clacton on Sea Reviews 

58
TrustScore 4 out of 5

4.0

Valleybridge Road, Clacton on Sea, CO15 4AD Essex, GB


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Rated 5 out of 5 stars

the staff were great and service was excellent, easy to book online and tyre was replaced on time Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will... See more

Rated 5 out of 5 stars

Honest and fair. Had some trouble with front suspension after they had fitted some springs but they investigated thoroughly and replaced any parts that could have been damaged by their work at no char... See more

Rated 5 out of 5 stars

I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong wit... See more

Rated 1 out of 5 stars

Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Valleybridge Road, Clacton on Sea, CO15 4AD, Essex, United Kingdom

4.0

Great

TrustScore 4 out of 5

58 reviews

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4.0

All reviews

(58)

5,146 reviews in the last 12 months

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Rated 5 out of 5 stars

Five star service

Puncture repair carried out on time and the whole experience was five star from start to finish.
Jamie's customer service skills were excellent and he
is a credit to the business.
Thank you
Andrew Smith

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient Clacton branch

Visited Clacton branch as I had a front tyre that kept going flat. The young chap was super helpful, rang me to explain what was wrong with my wheel and how they were going to fix it. All done within 90 mins and a genuine, friendly chat about cars etc at the end.
Top notch.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Brakes

I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong with the brakes they still had plenty of meat left on. Your tec saved me a lot of money many thanks a very grateful customer

May 1, 2024
Unprompted review
Rated 3 out of 5 stars

Gets the job done, but occassionally careless service

While the service provided gets the job done, I have a few issues. The first time I went here, the front of my car bonnet was scratched while I had a tyre replaced, only for it to break within 6 months. Despite having warranty, I technically violated it by unknowingly driving on the punctured wheel which was visibly fine at the time, only to discover it had completely deflated the next day. When I sorted this issue by paying for another Tyre with a service, my front head lights and front indicators were left unplugged.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

A day trip to clacton turned into a…

A day trip to clacton turned into a major car problem. I turned up at their Clacton branch and i was greeted by a polite and professional guy named Shane....He sorted my car that day. "Big up Shane." Many thanks mate.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, fantastic price and work completed quickly.
Cannot recommend these guys highly enough, friendly, great service, none of the usual ‘you need this done’ if it’s not required.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Service

Absolute gems everyone of the guys here go that extra mile. Friendly, efficient and extremely helpful. Been coming here for years wouldn’t go anywhere else

February 14, 2024
Unprompted review
Rated 3 out of 5 stars

Don’t use

Had my MOT following up on the advisories I had received , some of the advisories I received I should not of got and other garages agrees the mot tester was just being very picky ! , won’t be using again

February 13, 2024
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear Joel,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Great experience as always at the…

Great experience as always at the clacton on sea branch.
After a bodge up job by another garage Mike fixed it and went above and beyond! Without my car I can’t work and it’s a learner car and I was back on the road asap.
Great job and I was fitted in quickly. Mike is very friendly and knowledgeable. Would definitely recommend, 5 stars are just not enough!
They are always rushed off their feet but nothing is too much trouble. Thank you 😊

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

Despite a busy schedule they were able to help and replace my damaged tyre. Shane and Brandon were excellent, nothing was too much trouble and the task was completed in short order. We were so grateful for their support!!!

December 1, 2023
Unprompted review
Rated 2 out of 5 stars

Poor communication.

Booked time and left car 10 mins before slot.
Went for long walk with my dogs only to return an hour later and car not even started MOT.
Took dogs home and returned with car.
They were very busy and understaffed (not really their fault) but never mentioned delay.
I could easily have rescheduled.
A little thought and communication would have gone a long way to making this a five star review, even with the delay.

November 28, 2023
Unprompted review
Formula One Autocentres - Clacton on Sea logo

Reply from Formula One Autocentres - Clacton on Sea

Dear Ian,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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