Formula One Autocentres - Enfield Reviews 

47
TrustScore 2.5 out of 5

2.6

340 SOUTHBURY ROAD, ENFIELD, EN1 1TS ENFIELD, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I phoned quite late to see if they could fit in a re-gas of my cars AC. The phoned was answered by Michael who said he could fit me in. Despite getting lost on the way he still saw me. The service h... See more

Rated 5 out of 5 stars

I managed to get an appointment booked for my Nissan much quicker than expected and at the time I wanted too. The job was done efficiently and much cheaper than if I went to my main dealer. Had... See more

Rated 5 out of 5 stars

Huge thanks & appreciation to Anthony @ F1 Autocenter Enfield Very helpful & a true asset to the team. Made all the options possible through payment assist & sourcing my tyres that are rare & not easy... See more

Rated 5 out of 5 stars

Used the Enfield branch. They were 2 members of staff down so appointment was running a little bit late but service was still efficient, friendly and professional. Kept informed throughout. Always loo... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 340 SOUTHBURY ROAD, ENFIELD, EN1 1TS, ENFIELD, United Kingdom

2.6

Poor

TrustScore 2.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(47)

5,348 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great service

What a great service. Very helpful.lovely staff. Did what was needed and then some. Highly recommended. Thats why i always come here.Thanks guys.x

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

Booked vehicle in for Air con re gas…

Booked vehicle in for Air con re gas and cleaning service. All details put in online while booking when i phoned up to as never got a time slot the bloke on phone noted wrong info despite being on the forms i filled online while booking
When i turned up only to be told that they cant do the re gas for my vehicle cause they dont supply it
Why advertise if you dont do such thing!
Bloke said ill get a refund but ive not had anything in regards to it

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Whos inportant "THE CUSTOMER"

My experience was fantastic, I was treated to most polite curtis professional care throughout by both Manager (Vass), and centre Mot expert that handle my pre-booked vehicle MOT service. It is extremely rare being treated to such customer care. I recommend Enfield FornulaFormula one Centre to all, I will return when needs require too.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Well done Formula One.

We have used Formula one, Enfield branch, for many years and never had a single problem. Vas and the whole team are helpful and knowledgeable and will always recommend the best course of action. The parts are of good quality and all work is carried out to a very high standard. We would recommend Formula One without hesitation. And the best thing is that they don't rip you off with the prices.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine and helpful

I always recommend the Enfield Formula One Autocentre as they are so helpful and genuine. They changed my rear light for free. It’s so nice to go to a garage and know they are not going to rip you off.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Tyres for daughters Audi A3

Used the Enfield branch. They were 2 members of staff down so appointment was running a little bit late but service was still efficient, friendly and professional. Kept informed throughout. Always look around but 9 times out of 10 I always end coming coming back to here

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Simply brilliant

I have never written a review for any company but need to for this one. I had my car serviced two weeks ago (a Ford) and not only is it running better than I can ever remember it, I can’t remember a manager of a garage ever being so courteous, decent and good. Won’t be using my ford main dealer again, I will be back for a service next time. Simply brilliant. Well done

October 28, 2023
Unprompted review
Rated 1 out of 5 stars

Useless Online appointment's.

Purchased set of tyres from them online but appointment was cancelled without a phone call so was sent home. This happened on two occasions, once was for 4 new Bridgestone's for my car and recently 4 Michelins for my van.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is my third time to visit this garage. Excellent level of service each time. Any member of staff I dealt with was helpful/knowledgeable. Special thanks to the branch manager Mario who took the time to explain things and ensured we would use them again.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Formula One in Enfield. Branch Manager Mario was prompt and honest.

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling incompetent rude

Appalling incompetent rude. Disgraceful service. Avoid this company. Bunch of cowboys

July 23, 2023
Unprompted review
Formula One Autocentres - Enfield logo

Reply from Formula One Autocentres - Enfield

Dear B Nagpal,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Great service

I managed to get an appointment booked for my Nissan much quicker than expected and at the time I wanted too. The job was done efficiently and much cheaper than if I went to my main dealer.

Had a very professional and friendly service from Anthony who detailed the work done and answered any queries.

Will definitely recommend and return if I need any other work done in future.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Huge thanks & appreciation to Anthony @…

Huge thanks & appreciation to Anthony @ F1 Autocenter Enfield Very helpful & a true asset to the team. Made all the options possible through payment assist & sourcing my tyres that are rare & not easy to find. Thanks Anthony 🙏

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

They delivered a first class experience

After being let down by another mechanic, I gave the Formula 1 autocentre a call at the Enfield branch.
Spoke to Vas who assured me the job can be done today just pop in.
I drove there and handed over my keys where Joe was then to take care of the work.
Was advised of a timescale of an hour and decided to wait.
Joe kept me informed in regards to awaiting for the parts which were on their way then said it would be done quickly after that.
Was completed in less than a hour .
Very happy with the way this all went and I will definitely return.
Great experience,first class service.

June 27, 2023
Unprompted review
Rated 4 out of 5 stars

I received an excellent service from…

I received an excellent service from Brandon at the Enfield depot not only was he running the office and dealing with customers rather than make me wait any longer he started to fit my tyre. He is a real asset to this company and deserves the recognition for going the extra mile.

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

LYING CROOKS

I was unfortunate enough to take my car for an MOT at the Enfield branch. I checked everything before taking it. I was told that it had failed because the rear tyres were bald. I asked them to show me as i had checked them and knew they were legal. The MOT tester VASSOS KTISTIS, showed me the tyres and told me they had 2mm of tread and that the legal limit was 2.5mm, i asked him to get a tread gauge and show me, he got the gauge and showed me that they were 2mm. I then pointed out to him that the legal limit was 1.6mm and that 2mm was legal and a pass. He went silent then a minute later started arguing they were 1mm despite the fact he had told me AND shown me that they were 2mm.
All he was interested in was selling me tyres.
I have reported the garage to DVSA
I took the car to a different test centre where it passed without any issues. I also had the tyres checked at a different tyre centre who also confirmed they were legal.
Formula One and VASSOS are a disgrace to the industry. Do yourself a favour and avoid these lying crooks.
My car was stuck off the road for 4 days due to no MOT due to these liars.
Its just a shame trustpilot does not have the facility to post photos, the same review will be google with the photos

September 29, 2022
Unprompted review
Formula One Autocentres - Enfield logo

Reply from Formula One Autocentres - Enfield

Dear Barry,

Please contact our Customer Care

Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Motor Ombudsman may be able to help

I wrote a review on the appalling service I received from Southbury Road, Enfield on 26 July 2022. Response from the company provide further details. Details provided to Customer Services no response. Further complaint submitted to Careline. On 10th September I received a Response saying that the Regional Manager will make contact. No contact made. All the work that Formula 1 claimed to have done had to be redone my another garage - requests for a refund was ignored. It is now over 8 weeks since I first formally complained and every opportunity has been given for the company to respond as a result I have now submitted an Application to the Motor Ombudsman to get this resolved.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you nick from the formula one auto centre in Enfield. You sorted out my problem with my brakes on a Sunday, what a fast, professional and friendly service

September 11, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointing

Booked annual service for my car. Compared to last year's visit it was a very disappointing experience. Enfield brunch went down.

July 25, 2022
Formula One Autocentres - Enfield logo

Reply from Formula One Autocentres - Enfield

Dear P Awel,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look