Formula One Autocentres - Gloucester Reviews 

82
TrustScore 3.5 out of 5

3.4

Unit 6, Central Trading Estate, GL2 5HA Gloucester, GB


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Rated 1 out of 5 stars

Terrible service and customer service. Brought my car in at 12.30 for aircon regas, Nathan advised on phone when I booked my appointment with would be an hour. I was left in waiting room for 1 hour 20... See more

Company replied

Rated 5 out of 5 stars

I've just visited Formola One Autocentre Gloucester once again knowing each and every time I deal with the Gloucester team I'm mega impressed with the service I receive. Big shout out to Nathan who... See more

Rated 5 out of 5 stars

Was in a bit of a fix with our camper van fully packed for a trip.... But that was soon sorted by Gloucester formula 1 the gentleman got us sorted on a Sunday afternoon with a wonderful can do attitud... See more

Rated 5 out of 5 stars

Called f1 autocentres Gloucester as main dealer didn’t have an appointment for 3 weeks. Terry got me booked in the same day and advised a free brake check to identify the issue. He showed me the exact... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 6, Central Trading Estate, GL2 5HA, Gloucester, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

82 reviews

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3.4

All reviews

(82)

5,074 reviews in the last 12 months

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Rated 3 out of 5 stars

Two rear tyres fitted with good…

Two rear tyres fitted with good friendly service besides the tyre pressure inflated to +10 psi over stated pressure. Recommended pressures easily visible inside the drivers door.

June 30, 2024
Unprompted review
Formula One Autocentres - Gloucester logo

Reply from Formula One Autocentres - Gloucester

Dear Darryl,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always! Chris is great, always extremely helpful and works with you to fix the problem. Would highly recommend to everyone.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Service second to none!

Service second to none!
My partner had just bought a new car battery from Euro Car Parts next door, who were unable to fit it there and then. However, they suggested asking Formula One. I went next door and received a warm welcome by Chris and asked if they could help. Without hesitation I received a quote and they offered to do it immediately. What’s more, the technician popped next door to carry the battery back to their workshop and fitted it straight away, He was courteous and professional. The cherry on the cake, when we went to pay, Chris advised there would be no charge!
A big thank you to Chris and his team. Will definitely be visiting him again, sooner than they think. My car needs the wheels balanced and tracking done!
Keep up the good work!
Andy

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Helpful, honest and friendly.
My car had a significant issue and the advice and diagnosis that I received has really helped me out.
Chris is a credit to the business and his help means that I will use F1 again in the future and recommend it to everyone.
Thank you

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Good service with two punctures

In the last three months I have had two punctures which I have taken to F1 at Gloucester. On the first occasion it was a Sunday afternoon close to closing. The company went out of its way to quickly get me on my way even though I did not have a booking. The second puncture was this morning and again I got quick service although I was not booked in. The manager Chris Stanley was very helpful and I would recommend F1 at Gloucester.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a tyre repaired (nail)

Needed a tyre repaired (nail). Phoned Chris who said come in at 3pm. No waiting, job done, excellent service, very friendly and helpful. Checked all pressures including the spare. Decent large waiting room if you want to use it. Can't go wrong using F1 Gloucester.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service in Formula One…

Amazing service in Formula One Gloucester. Huge thank you for to Chris! Called the auto centre this morning worried that I had a puncture and was able to fit my car in straight away and got it fixed in no time at all. Before I knew it I was back on my way.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

I had two new tyres fitted at the…

I had two new tyres fitted at the Gloucester branch on Cole Avenue and the service was top class. The branch manager is a very likeable bloke and it's nice to see people take pride in what they do. Good on price and they crack right on with the job so not much waiting. I'll be booking my MOT with them soon.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Help And Service

Came in for some assistance following a breakdown outside Formula One Autocentre. Did not have the ability to tow my vehicle but the Staff were great and even stayed behind after hours till RAC arrived to give myself and elderly mother shelter from the weather. Will definitely be coming here for servicing and tyres in future.

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great free brakes check…

Although my brakes were replaced a short while ago I was concerned they were squeaking. I rang up and was told they could do a free check straightaway. Great service. They put my mind at rest and were good enough to say there was nothing wrong with the brakes. Would definitely use them again.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Gloucester: Can't thank Joe and the team enough

Can't thank Joe and the team enough. It's so nice to be able to deal with people who really go the extra mile to look after their customers and provide effective, cost effective solutions. Genuinely trustworthy and real pleasure to deal with.

Thank you!

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

First time user

First time user. Visited Gloucester and the staff were very polite, friendly and helpful. Hadn't booked but needed two tyres replacing. Was able to have done within an hour, though they were busy. Explained the centres replacement tyres policy and helpfully advised to take a picture as a reminder. Would use again.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Gloucester F1 autocentre

Have used Gloucester F1 autocentre for a number. Chris and his team always tell you what the issues are with the car and provide a great service

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Gloucester branch 5*, highly recommend

I’ve always taken my Audi to the Gloucester branch and always received great customer service. Unfortunately my car failed its MOT due to a minor mistake when replacing the rear brake pads, but the team were able to promptly fix and retest before CoB. Would highly recommend and will be using them again! Many thanks to the team 😊

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Had 2 tyres fitted, Gloucester…

Had 2 tyres fitted at the Gloucester branch. The staff were very friendly and helpful. It was an easy process. Ordered the required tyres over the phone and had them fitted the next day at a time that suited me. Prices are also good and I was told that they would price match if I found a better price. Will use again in future!

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Gloucester branch - 5 star

Great service from Chris and the team at the Gloucester branch. Managed to book me in same day for an emergency puncture repair. I’ve used them previously & it’s always a positive experience. Thank you very much!

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Wheel alignment

I met a guy Chris In the Gloucester formula one very polite and very friendly. Done a great job on my car ! I recommend 100%
Kaleigh

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Formula One Autocentres - Gloucester

Had the pleasure to use Formula One Autocentres in Gloucester today and they have won me over as a new customer. The service and professionalism is second to none and the customer service is fantastic. I give this place 5 Stars and that is well derived.

February 17, 2024
Unprompted review

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