Formula One Autocentres - Hastings Reviews 

67
TrustScore 4.5 out of 5

4.3

8 The Ridge, Hastings, TN34 2AA East Sussex, GB


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Rated 5 out of 5 stars

I had two tyres fitted for my mini at the Hastings branch, man in reception couldn’t have been more helpful and so polite. I would highly recommend formula one autocentres Hastings excellent service.

Rated 5 out of 5 stars

Alan could not have been more helpful, they were very busy yet with at least 6 customers in front of myself had my tyre repaired by Brandon within 35 minutes of arrival .This kind of service is very r... See more

Rated 1 out of 5 stars

Drove my car in, had to have it collected on a transporter to deliver it to another garage for it to be repaired!!!! The engine was not even put back together! All this after them having the car... See more

Company replied

Rated 5 out of 5 stars

Recent MOT and repair I've used them for ages, very pleasant staff and pleased with work done,but I've noticed a dink in the bonnet that wasn't there when I washed it. It's in a very prominent positi... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 8 The Ridge, Hastings, TN34 2AA, East Sussex, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

5,445 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest integrity

Hi , popped in on a Sunday

Stocky bloke fixed my tyre which was a minor problem immediately & was very honest& is man of integrity which goes a long way in my book , thank u so much

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and excellent service

The assistant manager was excellent.He was so helpful.honest and tried his best for all his customers not just myself. In my case he was knowledgeable about the condition of my car . Tried to help to get it repaired and a solution to resolve the situation. He was all for helping me save money and finding the right diagnosis of the problem. Even when I went to collect the car he was still trying to help . He was curtious and very professional on the phone nothing was too much trouble. He also enjoyed his work and that shone through. He was a credit to the company . Will definitely go back to use that garage again I felt able to ask questions and not treated as a fool. As a women sometimes we are when we know nothing about cars. I felt he was on my side and if it didn't need doing then it wasn't going to be . Thank you for a very memorable experience for all the right reasons.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Alan saves the day

Lovely Alan fitted us in following an emergency the day after we had one with my daughter’s car. On a Sunday it is especially great to know there is somewhere where you can go. Excellent friendly service.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, great communication, excellent customer service thank you so much for going above and beyond helping us, would deffo recommend

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Booked my car in for a full service on…

Booked my car in for a full service on 25.5.24. Shortly after picking my car up I noticed a grinding from the back of my vehicle.
Got another garage I was passing to have a look, they found the n/s rear pads were metal to metal. As a result the car has been left with the garage for repair.
I am a driving instructor and as a result I have lost a days pay plus inconvenienced my pupils.
Absolutely shocking service to give me my vehicle back in a dangerous condition

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Mark at f1 hastings was a gentleman and…

Mark at f1 hastings was a gentleman and a scholar.
Whilst in for a mot Mark found that a headlight bulb ( which was working perfectly on the journey to the mot station) was not working. At 3.39pm ON A FRIDAY mark offered to change the bulb there and then for me so it could pass its mot ( having passed everything else).
This he did and then surprised me further by saying “no charge”. He had fitted a used but perfectly working bulb that was lying around the shop so he didn’t need to charge me.
This absolutely never happens these days ANYWHERE because everyone wants to make an extra buck where possible.
Mark not only fixed it for free instead of going home early but it meant I didn’t have to come back for a retest.
Kudos to you Mark for being such a helpful and down right nice man.
All my garage needs will be here from now on.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Recent MOT- bonnet dink edit:- satisfactory result

Recent MOT and repair I've used them for ages, very pleasant staff and pleased with work done,but I've noticed a dink in the bonnet that wasn't there when I washed it. It's in a very prominent position that is seen every time I look at it now I know it's there. The car is old but I know every scratch & dink on it this isn't one of mine.
Edit:- satisfactory result from F1 Autos, thank you

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

Don't go there!

Just felt let down

March 27, 2024
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear Peter,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Hastings

Recently had tyres and MOT at Hastings branch, Brandon was excellent and a pleasure to deal with. I waited for over an hour in the waiting area and his interaction with everyone that came in or telephoned was spot on. Very impressed.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Service and MOT

Have been taking my cars here for a couple of years now, Was kept updated with progress on vehicle as was in for MOT and service.
Only let down was Eurocar parts, could have delivered quicker, so not F1s fault. Helpful and friendly young lad on reception.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Life savers!

Alan was a life saver! Did a great job when my back tyre had burst. So grateful they were open on a Sunday! Thank you to Alan and the team! Professional and cost effective!

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

best garrge ive used

best garrge ive used, really nice and knowledgeable staff, helped me massivley with my van!! cant thank dan, alan and brandon for the service they have given me. 10/10 for service for formular 1 autocentres.
best garrage ive used

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

Husband booked car in for driver window…

Husband booked car in for driver window to be fixed. Got told to bring it in at 9am. Called them at 1pm. Hadn’t even be started. Called at 4:30pm to be told it would be ready next day. After speaking to a not very happy member of staff it was agreed to pick the car up next day. Collected car (no fee). However got home and could not open drivers door. So husband had to fix this himself. Also got quoted before Xmas to do a B service on my car. Went to book it and was told it would now be an additional £45 and an added extra £25 for ‘specialist’ oil. I’ve been using the garage for a couple of years but change to staff has shown an obvious decline in customer service and ability to do the work.

January 20, 2024
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear CR,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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