Formula One Autocentres - Hastings Reviews 

67
TrustScore 4.5 out of 5

4.3

8 The Ridge, Hastings, TN34 2AA East Sussex, GB


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Rated 5 out of 5 stars

I had two tyres fitted for my mini at the Hastings branch, man in reception couldn’t have been more helpful and so polite. I would highly recommend formula one autocentres Hastings excellent service.

Rated 5 out of 5 stars

Alan could not have been more helpful, they were very busy yet with at least 6 customers in front of myself had my tyre repaired by Brandon within 35 minutes of arrival .This kind of service is very r... See more

Rated 1 out of 5 stars

Drove my car in, had to have it collected on a transporter to deliver it to another garage for it to be repaired!!!! The engine was not even put back together! All this after them having the car... See more

Company replied

Rated 5 out of 5 stars

Recent MOT and repair I've used them for ages, very pleasant staff and pleased with work done,but I've noticed a dink in the bonnet that wasn't there when I washed it. It's in a very prominent positi... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 8 The Ridge, Hastings, TN34 2AA, East Sussex, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

5,501 reviews in the last 12 months

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Rated 5 out of 5 stars

Hastings

Hastings: Staff were brilliant I stayed in centre whilst MOT completed/ failed / fixed / retested so was in centre for 2 hours, the customer service skills that I witnessed for good and challenging customers was excellent, and I am now a raving fan! Thank you 😊

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Took in for service and MOT

Took in for service and MOT. Broke my bonnet latch, no offer of repair or reimbursement, didn't listen to any other concerns, as the guy that worked on the car repeated back a concern i said to someone else when dropping off.
Couldn't even clear the service light!? What kind of garage can't clear a service light, yes you need the right software/kit, but this isn't a shed in the garden business?

If you look after your car, do not take it here. I won't ever return.

UPDATE - So what's the saying, fool me once Shame on you, fool me twice shame on me. Went for a simple tyre replacement, they don't have the Jack pads for my car (electric car). So I rebook for two days away and order the pads myself. Come in at the same time on the next booked day. Sorry you've arrived too late we can't fit you in.

Honestly just go somewhere else.

September 7, 2023
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear Samuel,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Poor time keeping and made up stories

Ordered online , turned up to be fitted at 9.30 as booked
Manager i can't do till 2 o clock I did contact them to let you know.

so I phoned asda head office to see why I wasn't contacted , no email received from garage.

September 7, 2023
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear Barry,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

We were stuck with a puncture in…

We were stuck with a puncture in Hastings on a Sunday. We were lucky that the nice gentlemen working there was very helpful and managed to fit us in last minute even though it was nearly time for him to close the Garage. Reasonable rates and great service!!

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

My husband and I have both had our MOT'S done over the last couple of days, parts that needed to be replaced were ordered and fitted the same day. The staff are extremely helpful and friendly and we thoroughly recommend them.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Drove my car in

Drove my car in, had to have it collected on a transporter to deliver it to another garage for it to be repaired!!!! The engine was not even put back together! All this after them having the car for 3weeks.
Dates from 26/6/23 to 18/7/23
Never again will I use them.
Just checked with DVLA. On my invoice my car passed its MOT after work! DVLA have my car as having failed it’s MOT!!!
Another rip off by formula 1 Hastings, where will it ever end!
Finally got the car back on 4/8/23 from a reputable garage, all repaired. Just awaiting the engineers report now.
No response whatsoever from formula 1 other than the standard response even after I had given them my contact details! Absolutely laughable!!!

July 21, 2023
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear Mr Fred Hayles,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Amazing team, super professional.

Super friendly and professional team who after taking a look at my vehicle were able to identify that no work was needed and so did not charge. Will definitely be using for any further work in the future and would recommend them to others without hesitation.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Popped in whilst passing

Popped in whilst passing, arranged for a couple of new tyres for my old car.
From the initial 'what size are your tyres sir?' to I haven't a clue, Alan was on it. Even helped me drag a chair outside to sit in the sun whilst they fitted the tyres. Good prices, good people with an excellently run franchise.

June 3, 2023
Unprompted review
Rated 1 out of 5 stars

Time wasters

Apparently in this branch, they don't fit tires on commercial vehicles but you won't know this before some money has been spent on their website for a new set of tires and waited days till the first available time slot. Time wasters!

March 23, 2023
Unprompted review
Formula One Autocentres - Hastings logo

Reply from Formula One Autocentres - Hastings

Dear Blagovest,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 3 out of 5 stars

Had a full service done at the Hastings…

Had a full service done at the Hastings branch. All ok apart from the fact that they have done a tyre report and stated that my spare is in good condition and legal. Problem is I don't have a spare. Does make you wonder if you can trust the rest of the service .

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and staff

The staff at this auto centre are
Polite, knowledgeable, friendly p, patient and extremely professional
I witnessed how professional, patient and polite Alan was whn a customer was being a bit pushy.. he was unshaken by this and remained calm.
The workmanship is excellent and. I'm happy with my full.service
Would highly recommend this auto centre

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

X2 Dunlops 9

When I arrived they where very polite ,took my keys and just got on with and called me when it was finished .

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Jack and the boys at FormulaOne in Hastings went above and beyond to get my tyres fitted to 20” x 11J rims. Highly recommend giving them a try.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great service at F1 Hastings

Great service at F1 auto centre Hastings.
Went into the Hastings centre for tyres on my Nissan Cube, The manager Alan, was so helpful with making sure I got exactly the right tyres & he even made sure I got the same deal that I saw online.
The job was done quickly & efficiently.
I can’t recommend them enough
Thank you
Shane Webb

August 1, 2022
Unprompted review

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