Formula One Autocentres - Kettering Reviews 

123
TrustScore 2.5 out of 5

2.7

Belgrave Retail Park, Northfield Avenue, NN16 9TS Kettering, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service the technician really cared about getting my car sorted despite being very busy and not having the part organised getting it there and then. I highly recommend Formula 1 and will de... See more

Rated 5 out of 5 stars

Excellent Team including Josh (Branch Manager), Josh (Mechanic) & Jay....Now in its 23rd Year our MINI Cooper was treated with Care Expertise & Attention to detail such that it drives and performs as... See more

Rated 5 out of 5 stars

Wouldn't take my car anywhere else. Always manage to get a convenient appointment and all work carried out has always been at a fair price. The team went over and beyond to ensure my boot wire looming... See more

Rated 5 out of 5 stars

I’ve visited the Kettering branch a few times now, the service has always been amazing, stress-free and any work done has always been a good standard. All of my concerns were taken care of by Jay, who... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Belgrave Retail Park, Northfield Avenue, NN16 9TS, Kettering, United Kingdom

2.7

Poor

TrustScore 2.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(123)

5,042 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service ever had

Worst customer service ever had, went to enquire payment options and discounts online .
Very rude , blunt , no customer service skills , unhappy not helpful felt embarrassed asking questions .
Poor service ! Never go here again .
Need re training how to talk to customers.

April 14, 2024
Unprompted review
Formula One Autocentres - Kettering logo

Reply from Formula One Autocentres - Kettering

Dear Michelle,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Took my car there for a free brake's…

Took my car there for a free brake's examination as i knew that my rear pad were running low. I did expect that they would need replacing which they did.
Nick who replaced my pad's and did my brake examination was A1 (5*s). Didn't fob me off or try to sell me something i didn't nned.
OMG not only a great service i received but at a great price to. £60 cheaper than what Halfords quoted me.
Thanks guy's
Would highly recommend and definitely use again

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Always go to these guys

Always go to these guys! Took my tyre up on Saturday afternoon with a nail hanging out, hoping to sell my car by Sunday. Asked the guys if they’d have time to fix it as I could see they was pretty stacked…they managed to get it repaired and checked and ready for collection within a few hours! Absolutely amazing service! See you guys again soon!

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Always brilliant service from Josh

Always brilliant service from Josh, the manager at Kettering branch; a very honest and trusted guy with my car; always honest prices; and the ability to book me in quickly. I appreciate all the help and advice that he gives to all the customers, clean and warm waiting room with the ability to see what is going on. Well done, Josh keep up the great work.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

What a great bunch of guys

What a great bunch of guys. They really went above and beyond for me to get my car past its MOT in time. Knowledgable, honest and do not take advantage. Would recommend every day of the week!

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very friendly and helpful. Car failed MOT but they booked my car in for the afternoon to sort the problem and get my car passed. I always use this garage.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Had a flat tyre on trailer tent dropped…

Had a flat tyre on trailer tent dropped into the Kettering branch they were busy but left it with them,diagnosed as faulty valve replaced and returned without drama nice and friendly dly service

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Really disappointing service again

Dropped my car off for a service at 10am Sunday. Was told it was going to be the first vehicle to be seen. Fast forward to 3:30pm and no contact from them, tried to call multiple times and nobody answered, so arranged to be dropped off at the centre and my vehicle was still on the ramp at 3:45... to top it off, the manager of the centre was talking to his mate over the phone about how much a MOT technician makes. I think I've over paid...

February 25, 2024
Unprompted review
Formula One Autocentres - Kettering logo

Reply from Formula One Autocentres - Kettering

Dear Marc,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Extremely positive experience

Super helpful guys! Helped me get my car sorted after failing an MOT (not completed by them) and really went out of there way to provide great service and advice, even on a busy day which they didn’t need to do. Will 100 be returning and recommend to anyone.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

The Kettering branch helped me out over…

The Kettering branch helped me out over Xmas with a flat trye. Although busy, they squeezed me in. I promised to use them again as was impressed by the service. Sure enough, needed another tyre and went back 24/1/24. Service was excellent, they come highly recommended and it is the go to place for me now.
Joe De Santis Corsa van owner 👍

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an exceptional experience…

⭐⭐⭐⭐⭐ I had an exceptional experience at F1 Autocentre in Kettering! A special thanks to Josh Briggs and Luke for their outstanding MOT service and honest advice. They went above and beyond to help me with my car issue. I highly recommend their services and expertise to anyone in need. Thank you, Josh and Luke, for your exceptional customer service and automotive knowledge!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. My car went in for an MOT and needed a quick repair to pass. They took the car back two days later and completed the repair and service quickly and efficiently. Really pleased with the whole experience. Thankyou.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service from Josh and team

Just want to say a big thank you to Josh and his team for fixing my car. They’ve gone out of their way to sort out what I thought would be an easy tyre change but proved to be a lot more challenging.
Totally recommend them to anyone and would happily go back to them again.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

The technicians at the Kettering branch

Had my transporter booked in for today the lads were under a lot of pressure but it didn’t seem to matter to these, very professional and best thing is that they managed to get the lot sorted even tho it was very busy cheers.👍

July 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look