Formula One Autocentres - Kettering Reviews 

123
TrustScore 2.5 out of 5

2.7

Belgrave Retail Park, Northfield Avenue, NN16 9TS Kettering, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service the technician really cared about getting my car sorted despite being very busy and not having the part organised getting it there and then. I highly recommend Formula 1 and will de... See more

Rated 5 out of 5 stars

Excellent Team including Josh (Branch Manager), Josh (Mechanic) & Jay....Now in its 23rd Year our MINI Cooper was treated with Care Expertise & Attention to detail such that it drives and performs as... See more

Rated 5 out of 5 stars

Wouldn't take my car anywhere else. Always manage to get a convenient appointment and all work carried out has always been at a fair price. The team went over and beyond to ensure my boot wire looming... See more

Rated 5 out of 5 stars

I’ve visited the Kettering branch a few times now, the service has always been amazing, stress-free and any work done has always been a good standard. All of my concerns were taken care of by Jay, who... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Belgrave Retail Park, Northfield Avenue, NN16 9TS, Kettering, United Kingdom

2.7

Poor

TrustScore 2.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(123)

5,074 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic work

Wouldn't take my car anywhere else. Always manage to get a convenient appointment and all work carried out has always been at a fair price. The team went over and beyond to ensure my boot wire looming was fixed by an outside source to ensure my car could get through its MOT earlier this year too. Great team!

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

I had a bad knocking on my car

I had a bad knocking on my car, I took it here and josh had a thorough look over and noticed what was wrong. Josh then proceeded to diagnose the fault. Josh was able to fit my car in and fix it the same day. This has been fundamentally crucial to me as I use my car daily for work purposes and school runs. Josh even got a fantastic deal for me also, i will not take my car any where else now. I will 10000% recommend f1 in kettering and please speak to Josh, he’s a fantastic mechanic, who goes out of his way to help you.

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Team including Josh (Branch…

Excellent Team including Josh (Branch Manager), Josh (Mechanic) & Jay....Now in its 23rd Year our MINI Cooper was treated with Care Expertise & Attention to detail such that it drives and performs as it would have done all those years when it came off the Longbridge Production Line....It is a Testament to their knowledge & skill....Well Done Guys !!

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Saved a damsel in distress.

Went in late on bank holiday Monday with a puncture, was told they could get me in Tuesday morning, as need to get back home to Cornwall safely this evening. When I went to collect my car a moment ago, they said “this one is on us” They brought a tear to my eye. When times are hard this was a beautiful gesture. Thank you for saving a damsel in distress! Cannot recommend enough.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. I dealt with Jay this time, he was great. Very nice and friendly, value for money and honest.
I bring my car and my sons car here now for any issues and they are always super helpful.
Previously I dealt with Josh and he was equally as helpful. Thank you Formula one. Super fast and amazing service. I will be back and i will definitely recommend you to others.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

The manger was fantastic

The manger was fantastic, he was very helpful and they both did a great job on my car! I throughly recommended the garage, they are caring and experienced!

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

brilliant customer service

Great service from formula one Kettering and special mention to josh who goes above and beyond every time I have a issue with my vehicle! Brilliant customer service.

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great atmosphere

I’ve visited the Kettering branch a few times now, the service has always been amazing, stress-free and any work done has always been a good standard. All of my concerns were taken care of by Jay, who ensured my vehicle was looked after whilst keeping me updated throughout – even taking the time to patiently explain everything, his knowledge is impressive! Jay really went above and beyond to help me on more than one occasion, and I can’t thank him enough! Will be returning in future, as it’s nice to find a garage that is trustworthy.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Formula 1 Kettering Branch - Brilliant!

Formula 1 Kettering Branch - Outstanding Customer Service!

This is the second time in a row that Formula 1 Kettering have come to my rescue with tyres for my car at very short notice and delivered outstanding customer service.

Earlier in the year, I endured a flat tyre on the way to a funeral at Kettering Crematorium. After the funeral, in somewhat of a mess, I turned up at the garage and was greeted by very kind and sympathetic staff, who replaced my tyre and got me home. The staff were very friendly, kind and helpful and the service exemplary.

On this occasion, I acquired a flat tyre on the way home from work. I booked online for a replacement the next morning. I turned up and the staff explained that the puncture was beyond repair, as suspected, and replaced the tyre as promised. All the staff were lovely and spent a great deal of time sorting the tyre. Additionally, they offered to rearrange the tyres on the vehicle to optimise wear and improve vehicle safety. The customer service was again, outstanding, and despite the garage being extremely busy, they took the time to make sure the service I received was exceptional.

I just want to thank all the staff for continually going above and beyond, and assure them of my continued custom.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Kettering

Visited Kettering branch multiple times in the last month for a few repairs on my car. Jay on reception has been very helpful, honest and fair. Great prices too! Very happy with this garage, will deffo return in future.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

5* at Kettering branch!

Arrived today at Kettering branch (without an appointment) and a long way from home in urgent need of a new tyre. The staff there were courteous and attentive, despite being super busy already and got me back on the road. Really very grateful!

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jay

The Branch Manager, Jay, really helped me out. A lot of work needed doing to a recently bought Mondeo and he managed to fit me in and look after the car. Zero complaints and will use again!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Got us out of a Jam

I felt that I needed to come and leave a review on Formula One Autocentre after a recent experience having an MOT at their centre.

Due to the extended MOT offered during the Covid Pandemic in 2020, my families cars had somehow all synced up their MOT's. Thus we found ourselves in the unfortunate situation whereby all the cars were out of action and we couldn't get an MOT anywhere in kettering until the next week.

Unfortunately this combined with my mother falling unwell and needing to go to the hospital. Formula One amazingly arranged for me to have my MOT that day so that the family had a car so that we could go to and from the hospital.

Cannot thank them enough for their excellent customer service because they were amazing and really got us out of a jam.

November 3, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look