Formula One Autocentres - Lincoln Reviews 

71
TrustScore 3 out of 5

2.8

Unit 1, Challenger Court, LN6 7QY Lincoln, GB


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Rated 5 out of 5 stars

F1 Lincoln are so professional and efficient. They have been so kind to me as a female who doesn’t understand cars. When Renault tried to defraud me out of £2k with a list of repairs that were ‘urgent... See more

Rated 2 out of 5 stars

F1 Autocentres Lincoln. I had an appointment set up  by Asda. The F1 Autocentres said they don't know about it. I made a new appointment. I left the car, and should be ready after 1 hour. I walked h... See more

Rated 5 out of 5 stars

The manager called Adam from F1 Lincoln Garage was outstanding on customer services, Understanding customer issues without having too wait long. Knowing faults, Right parts ordered and very polite se... See more

Rated 5 out of 5 stars

Adam in Lincoln was very helpful when I got a flat tyre due to large potholes. He advised me how long it would take to do the job, and signposted me to a nearby coffee shop if I wanted to take advanta... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 1, Challenger Court, LN6 7QY, Lincoln, United Kingdom

2.8

Average

TrustScore 3 out of 5

71 reviews

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2.8

All reviews

(71)

5,422 reviews in the last 12 months

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Rated 1 out of 5 stars

Dont have tools to fit tyres on Tesla…

Dont have tools to fit tyres on Tesla how stupid are they

Update:
1. 11th they could not fit tyres as they dont have the tools
2. 12th I received the tools I bought.
3. 12th went to F1 now they say they cant fit for 48 hours.
4. They wont give me my tyres I paid for to get them fitted at a good tyre fitters Dexel. Dexel have the tools to do there job F1 dont.

F1 just dont give a dam, No care. Today they said they are too busy for 3 staff doing noting hanging around. Could have got my tyres fitted but garbage not run great.

October 11, 2024
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

My van broke down this morning

My van broke down this morning, (Broken drive shaft ) with in a couple of hours not only had they got the part but also fitted it for an amazing price. Really great staff and really helpful. Would definitely recommend.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

My car failed my MOT

My car failed my MOT, and the service from Alan was excellent. He made me feel so much better since I wasn't expecting it to fail. He was so helpful and the car repairs were done very quickly since I needed the car back for my holiday. He honestly made my day and I couldn't recommend this garage enough.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted

Absolutely disgusted! Stay well away (lincoln) they have bad attitudes and don't do repairs properly! Now the car is in worst repair because of their stupidty and then tried to blame it on my partner (car owner) I'm telling everyone I know to stay away and go elsewhere I'm not bothered if they lose customers (money) they deserve bad reviews oh n they like to take reviews down instead of reading them and learning from them where and how to do job better!
Scammers trying to charge £700 for a job that only costs £370 elsewhere
UPDATE
New garage found that f1 hadn't fitted the piece in correctly as well not replacing a clip holding pipe away from another piece that rotates which caused us to break down almost causing an accident on the a46 and had forced new part it in wrong place to try fit the part!!!!! And f1 are trying to blame their mistakes on us due to buying the part ourselves online....what a joke you fk things up and won't do anything about it!!!!
Yet new garage fitted another part (same as f1 didn't fit properly) with no issues whatsoever !!!! Funny that isn't it. F1 will do anything to get your money fk your car up and do nothing about it!!!

August 5, 2024
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Lolly,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Helpful Adam in Lincoln

Adam in Lincoln was very helpful when I got a flat tyre due to large potholes. He advised me how long it would take to do the job, and signposted me to a nearby coffee shop if I wanted to take advantage of that. Having a flat tyre whilst on holiday wasn't good so his helpfulness was much appreciated.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, great people and very friendly and helpful. Used a number of times and will continue to. Thanks Lincoln

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Was sceptical about using as been…

Was sceptical about using as been ripped off twice previously at two different branches.
However i was in desperation for this matter to be resolved, manger was friendly in his approach and the price quoted was the price charged didn't get ripped off this time. would use again

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t thank you the Lincoln centre…

I can’t thank you the Lincoln centre enough today. Car exhaust started rattling had rescue dog and to be honest was in a panic the exhaust would fall off. They were brilliant fixed it so quick and made a fuss of the dog too
Massive thank you. My faith in humanity restored once again

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant experience

I needed an urgent repair on my car, and despite the garage being fully booked for the day they managed to fit me in and have me back on the road within a few hours.
Excellent service and much appreciated.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Quick service in an emergency

I got a flat tyre on my way to town and had my baby in the car, luckily I was close to F1 autocentre, who were able to squeeze me in super fast. The tyre was changed within 15 mins on a Saturday at midday. Fantastic service and definitely went above and beyond to help me out. Can't thank you enough and would recommend to anyone.

February 24, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful Customer Service

I phoned up and booked my car in for a MOT and battery change. When I arrived at my 1100 appointment I was told that I should have been there at 1000 and no battery fit had been booked. I told the man at the counter that I’d booked at 11 and definitely booked the battery change. I was basically told to go away and re-book. The counter assistant was no help, didn’t offer any alternative appointments and told me the error was mine, which it wasn’t. I’ve used F1 several times in the past, but never again. I left frustrated and angry, decent customer service is essential - this wasn’t a good example at all.

February 22, 2024
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Tim,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service!

They explained and showed me the issues the car had that failed the MOT and were able to get the service, MOT and coil replacement done in the day in really good time!

I dealt with Andy and Matt, and am very grateful for the great jobs they did!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Brakes

Good service managed to get to my Skoda brakes done and all round good job many thanks and good price

Thanks

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Quick, efficient & really helpful

Had a nail in my tyre late in the working day. Having been turned away from another provider I was worried & stressed about getting it fixed before everywhere shut & not being able to get home (I live quite a way away). Adam and his colleagues sorted it out for me so it was all done within 15 minutes and at a very reasonable price. So relieved!

December 20, 2023
Unprompted review

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