Formula One Autocentres - Lincoln Reviews 

71
TrustScore 3 out of 5

2.8

Unit 1, Challenger Court, LN6 7QY Lincoln, GB


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See what reviewers are saying

Rated 5 out of 5 stars

F1 Lincoln are so professional and efficient. They have been so kind to me as a female who doesn’t understand cars. When Renault tried to defraud me out of £2k with a list of repairs that were ‘urgent... See more

Rated 2 out of 5 stars

F1 Autocentres Lincoln. I had an appointment set up  by Asda. The F1 Autocentres said they don't know about it. I made a new appointment. I left the car, and should be ready after 1 hour. I walked h... See more

Rated 5 out of 5 stars

The manager called Adam from F1 Lincoln Garage was outstanding on customer services, Understanding customer issues without having too wait long. Knowing faults, Right parts ordered and very polite se... See more

Rated 5 out of 5 stars

Adam in Lincoln was very helpful when I got a flat tyre due to large potholes. He advised me how long it would take to do the job, and signposted me to a nearby coffee shop if I wanted to take advanta... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 1, Challenger Court, LN6 7QY, Lincoln, United Kingdom

2.8

Average

TrustScore 3 out of 5

71 reviews

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2.8

All reviews

(71)

5,475 reviews in the last 12 months

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Rated 1 out of 5 stars

Lincoln Branch Appalling service

Lincoln Branch Appalling service. Book online. Tried to confirm on the phone no one answered. I went down first thing to book in. Staff said too busy. Rude staff said take my car somewhere else one was stood smoking in the doorway as I was leaving.

January 29, 2023
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Steve,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 2 out of 5 stars

Had apology from the garage regarding staff shortages on the day of my appointment. If could book directly with the garage perhaps could explain that short staffed. Booked in for 10am got there early

Booked in for 10am got there early as requested after an hour and nothing done on my car asked why the delay said was busy. Not good enough booking system is waste of time. Finally got seen 11.45 wouldn't use this garage again

January 6, 2023
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Barry,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 2 out of 5 stars

F1 Lincoln

F1 Autocentres Lincoln. I had an appointment set up  by Asda. The F1 Autocentres said they don't know about it. I made a new appointment. I left the car, and should be ready after 1 hour. I walked home. Returned after 1,5 hour - they just decided to take the car into the garage. I started complaining - they said - they told me to take my car, we will not change your tyres.
Later I got phone call from Customer Service, they were helpful.

December 6, 2022
Unprompted review
Rated 3 out of 5 stars

Online payment and booking was no…

Online payment and booking was no problem. When arriving for the pre-arranged appointment it ended up taking well over an hour to have two rear tyres fitted. Lounge was warm and comfortable for the wait. But that long for two tyres with a prepaid pre-booked appointment was disappointing.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Had a new tyre fitted

Had a new tyre fitted, excellent service from ordering it to having it fitted. Very friendly polite staff and a good price. Will definitely use again.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy tyres from Formula One Auto Centres.

Do not buy tyres from this company as they sell you new tyres that are three years old.
They sold me two run flat Yokohama tyres in 2019 with date code from 2016 .
I was told by MOT tester that the tyres where cracking and soon will be illegal soon.
Went back to Formula One under the tyres 5 year guarantee.
They removed the tyres to be sent to Yokohama and made buy two new tyres at the same time.
I got a email two weeks later stating the tyres were out of the 5 years guarantee as they have a date code o 2016.
Formula One have no intentions to compensate me at all and have the cheek to charge to refit tyres.
Formula One did not even send tyres to Yokohama.

Formula One have given a Refund on the tyres.

April 28, 2022
Unprompted review
Formula One Autocentres - Lincoln logo

Reply from Formula One Autocentres - Lincoln

Dear Konrad,

We are sorry to read that you are unhappy with the outcome of the chat with our Regional Manager, as a company all our brake prices are a fully fitted price inclusive of parts, labour and VAT. Please don’t forget we offer a price promise service on like for like quotes to make sure we are competitive. Please check the terms and conditions on our website - https://www.f1autocentres.co.uk/terms-and-conditions/price-promise

Regards
Customer Care

Rated 5 out of 5 stars

Excellent and prompt service

Having pre-booked a tyre replacement online, I was greeted by a friendly staff member on arrival. The tyre was replaced promptly and efficiently, and I was soon on my way. On top of that, the quoted price was the cheapest I could find locally. Highly recommended

April 8, 2022
Unprompted review

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