Formula One Autocentres - Nottingham Reviews 

46
TrustScore 4 out of 5

4.2

Unit 7, Queens Court, NG7 2NR Nottingham, GB


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Rated 5 out of 5 stars

I tried a few garages to get some prices for a full service. Price were far more expensive than they quoted. Tried Formula1, Lenton, Nottingham. I have to say Ash and his team were brilliant.... See more

Rated 5 out of 5 stars

I called in at the branch on Lenton Lane, the day before Christmas Eve, as I'd noticed a bulb had gone on my mini. Jack and Josh couldn't have been more helpful, friendly and pleasant. Sorted it for m... See more

Rated 1 out of 5 stars

Let me preface my review by writing that my car is a low mileage cherished vehicle that gets garaged every night and cleaned more than driven. After the single tyre was changed I get back in to a fi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from James at the Nottingham, Lenton Lane location. In 2023 I brought my car in for an AC regas, this ran out in less than a year and James helped to sort this out. He als... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 7, Queens Court, NG7 2NR, Nottingham, United Kingdom

4.2

Great

TrustScore 4 out of 5

46 reviews

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4.2

All reviews

(46)

5,299 reviews in the last 12 months

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Rated 1 out of 5 stars

Another dreadful service from this…

Another dreadful service from this company in Lenton. No communication. Don’t give a toss about their service ordered some tires gave them specific details that I need to be done by 9:30. Got booked in at 8:30 arrived at 8:15 only to be told the tires haven’t turned up. They didn’t even bother to call me ahead of schedule. They don’t care at all. Always using lame excuses why the tyre didn’t turn up which is completely unbelievable ! no apologies. Avoid at all costs this is the second time poor communication and lack of care of service.

March 19, 2024
Unprompted review
Formula One Autocentres - Nottingham logo

Reply from Formula One Autocentres - Nottingham

Dear Lisa,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 2 out of 5 stars

Not great Customer Relations

Booked a tyre fitting slot for 9.30 am.
Told on arrival it would be at least two hours because they were low on staff, (no apology given).
Said I would be phoned when it was ready.
After three hours (loitering around a retail park). I went back and it was ready. Nobody had phoned me.
I've had enough tyres changed in my lifetime to know this was not service.

January 4, 2024
Unprompted review
Formula One Autocentres - Nottingham logo

Reply from Formula One Autocentres - Nottingham

Dear Essexlol,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

VERY RUDE AND DONT YOU SPECIFIC TIME…

VERY RUDE AND DONT GIVE YOU SPECIFIC TIME BUT TAKE ON THE JOBS AND YOUR MONEY

October 6, 2023
Unprompted review
Formula One Autocentres - Nottingham logo

Reply from Formula One Autocentres - Nottingham

Dear Umar,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Dirty Hands

Let me preface my review by writing that my car is a low mileage cherished vehicle that gets garaged every night and cleaned more than driven. After the single tyre was changed I get back in to a filthy steering wheel, no problem microfiber wipe over resolved that immediately. But when I get home I realise that the wheel (and tyre edge) itself is covered in adhesive (there's been no attempt to wipe that away - none), the bonnet (locking bolt is in there) and drivers door and window have greasy handprints on every touchpoint. I understand that tyre changing is a dirty business but please respect the customers vehicle as they do.

September 4, 2023
Unprompted review
Formula One Autocentres - Nottingham logo

Reply from Formula One Autocentres - Nottingham

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Shocking service

Shocking service - Avoid at all costs not worth the trouble

MARK BROOKS THE AREA MANAGER BLAMED BMW FOR THE ISSUES I HAD WHEN CLEARLY THE FAULT STARTED SINCE F1 HAD THE CAR

cowboy company and they will not get away with it will raise directly with ombudsmen and will also get in touch with the small claims court

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

outstanding service

Amazing, fast, friendly service. Jack was the mechanic I dealt with, he was outstanding!! Will definitely be coming back here if needed

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

1st class service

Recently booked my car in for its MOT and service. I received absolutely 1st class service by friendly helpful staff. I needed e few jobs to be done and even though they were fully booked they managed to get my car in the next day and completed the work to an excellent standard. Would recommend them to anyone if you want good service from trustworthy staff.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Kept up to date with progress. Offer sound advice on advisories and for unexpected issues will bend over backwards to try and squeeze you in

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

I called in at the branch on Lenton…

I called in at the branch on Lenton Lane, the day before Christmas Eve, as I'd noticed a bulb had gone on my mini. Jack and Josh couldn't have been more helpful, friendly and pleasant. Sorted it for me in minutes. I need new tyres soon and although this isn't the nearest place for me to go, they'll have my business. Thanks lads!

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

I have just had 2 tyres fitted at the…

I have just had 2 tyres fitted at the long Eaton branch and cannot fault the service.l bought them online and they were fitted 2 days later.l ordered them Wednesday afternoon and they were fitted at 10 am Friday.They were cheaper by a fair bit compared to other places l tried.The lads were polite and a pleasure to do business with.Would use again and can recommend them

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Bad garage and customer service AVOID

So having booked my car in for new brake pads and discs a week ago, also had it confirmed by phone and the price, dropped it off today to be rang and told it’s £500 more than my confirmed price!
Bloke on the desk with a tooth missing as didn’t get his name, tried to tell me my Q7 came in different sizes! I’m sure that Audi only made one size Q7 but he tried to tell me that different engine sizes meant different size brakes!? Needless to say extremely unhappy as when I asked why he wouldn’t honour the price he said we are losing money on it!? I was given that quote! I didn’t make it up! But my email confirmation apparently is irrelevant

Needless to say I would not recommend this garage to anyone and only living 2 miles away I will make sure the word is spread locally too

October 8, 2022
Unprompted review
Formula One Autocentres - Nottingham logo

Reply from Formula One Autocentres - Nottingham

Dear Kerry,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Great price great service

I needed two rear tyres replacing on my Volvo XC60. The price quoted was very competitive and the booking time slot suited my requirements. On arrival
I was given an hours completion time but I also asked if they would balance my front tyres as I believe I had lost a balance weight and this was accepted. Completion was indeed within the hour for two replacement tyres and the addition two front wheel balancing. Everyone was very helpful and all completed to my total satisfaction

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience!
Booked in for aircon service then a leak developed the night before so needed investigating.
They sorted it all, super quick, super helpful, highly recommend.

July 23, 2022
Unprompted review

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