Formula One Autocentres - Nottingham Reviews 

46
TrustScore 4 out of 5

4.2

Unit 7, Queens Court, NG7 2NR Nottingham, GB


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Rated 5 out of 5 stars

I tried a few garages to get some prices for a full service. Price were far more expensive than they quoted. Tried Formula1, Lenton, Nottingham. I have to say Ash and his team were brilliant.... See more

Rated 5 out of 5 stars

I called in at the branch on Lenton Lane, the day before Christmas Eve, as I'd noticed a bulb had gone on my mini. Jack and Josh couldn't have been more helpful, friendly and pleasant. Sorted it for m... See more

Rated 1 out of 5 stars

Let me preface my review by writing that my car is a low mileage cherished vehicle that gets garaged every night and cleaned more than driven. After the single tyre was changed I get back in to a fi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from James at the Nottingham, Lenton Lane location. In 2023 I brought my car in for an AC regas, this ran out in less than a year and James helped to sort this out. He als... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit 7, Queens Court, NG7 2NR, Nottingham, United Kingdom

4.2

Great

TrustScore 4 out of 5

46 reviews

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4.2

All reviews

(46)

5,299 reviews in the last 12 months

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Rated 5 out of 5 stars

What a delightful group of…

What a delightful group of professionals. They fit us in at short notice to get our car fit for our return journey to Spain. A delight to do business with, very professional, friendly & extremely helpful. We will definitely recommend them to our friends in Nottm.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

Overcharged and lied to!

Upon my visit to F1 Autocentres I feel I had been massively overcharged and lied to. I am a young woman with little to no experience with cars so I needed a place I could trust. I thought this would be the place, but clearly not.

I went to the Nottingham branch to get my brakes done. I asked about the breakdown of the price as it seemed very expensive (£300 ish) and me, knowing nothing about cars, wanted to understand more so I knew for future. I felt the mechanic was a little defensive and reluctantly said the breakdown. He then justified it with the fact F1 Autocentres use the "best quality" parts.

I also then asked about the price guarantee as I felt I would be able to get a quote for quite a bit cheaper than that. In the end, after lots of issues when submitting the price guarantee, I finally got a refund of about £130 based on a quote that Halfords had given me. When gaining this quote from Halfords, they told me the supposedly "best quality" parts that had been used, aren't actually best quality and Halfords actually do not use these because of how POOR quality they are. I did a little more research and found a lot of negative reviews about the parts that were used in my car. So, for some reason I was lied to, I assume to justify the price which he majorly overcharged me on!

Thankfully I got a refund via the price guarantee but ultimately I feel that F1 Autocentres lied and deceived me in order to just take my money. I had also been here 2 other times prior to this incident and now I know I would have been majorly overcharged for the work I had done on these occasions also. Knowing I have spent over the odds for work I could have got cheaper elsewhere, really annoys me.

You can rest assured that if you come here, you will get overcharged and lied to. If you don't know much about cars, they will take advantage of you. Avoid at all costs.

May 16, 2022
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Reply from Formula One Autocentres - Nottingham

Dear Chloe Sperry,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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