Formula One Autocentres - Shipley Reviews 

68
TrustScore 4 out of 5

4.1

94 Otley Road, Shipley, BD18 2BH West Yorkshire, GB


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Rated 5 out of 5 stars

This was the first time we had been to Formula One Shipley. First class service. staff very polite and efficient. A superb experience and will definitely be going there again.

Rated 5 out of 5 stars

We visited the Shipley Formula One centre today to have a tyre checked which kept deflating and needed topping up regularly. They confirmed we had a nail in the tyre and it wasn't repairable however,... See more

Rated 5 out of 5 stars

My 23 plate Skoda Superb was making brake noises, local Skoda dealer could not see me until later in the week - the friendly team at Shipley quickly jumped on the issue first class service! Use them... See more

Rated 5 out of 5 stars

Extremely helpful and professional. Asif went above and beyond to help me sort my car tyre on Sunday evening at 3:30 without an appointment. It only cost me £22.99 while other place were not only aski... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 94 Otley Road, Shipley, BD18 2BH, West Yorkshire, United Kingdom

4.1

Great

TrustScore 4 out of 5

68 reviews

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4.1

All reviews

(68)

5,386 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unacceptable

Simple , Absolutely ridiculous. Wasted 5 days of my life to be simply lied too , everything I rang for an update I got a completely different story . Would advise everyone to stay clear , lost lots of money that I will never get back

July 18, 2022
Unprompted review
Formula One Autocentres - Shipley logo

Reply from Formula One Autocentres - Shipley

Dear Customer 2,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Con men who quadruple the price after the job is accepted

Absolutely terrible experience. I accepted this company based on the quote provided (via mycarneedsa.com) and therefore arranged to borrow a car so that I could drop mine off and made the 40min journey to this centre on the day they booked me in. I contacted them later on that day to check everything was ok only to be told that the booking system wasn't working and they didn't have any time to do the work on the day that I was booked in. Fortunately I didn't really need the car back immediately so they promised the work would be done the following day. The next day, around 2 in the afternoon I got a follow up call when they claimed that the initial quote was incorrect and the work would actually cost 4 times as much as they quoted. Allegedly it was the manager who called me but he was incredibly rude and pointed out that the quote provided originally was merely speculative. the email I got said nothing about this at all. The next day when i went to collect my car (which they had made worse than when i took it in after a so called 'service') the 'manager' wasn't even in so either a coward or a liar and probably both. If it was a genuine mistake and they had just quoted too low, the professional thing to do would have been to honour the original quote and get the work done for the agreed price, then made sure their business provided accurate quotes in the future but this didn't happen. No attempt to even meet half way was made so this proves that the low initial quote was intentional. Providing a low quote is clearly a complete scam intended just to get cars in so that they can quadruple the price so my advice is to avoid this company like the plague as they are just crooks.

July 6, 2022
Unprompted review
Formula One Autocentres - Shipley logo

Reply from Formula One Autocentres - Shipley

Dear Robert,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

After using BMW main dealers for…

After using BMW main dealers for previous work and still receiving bad service even though I paid a small fortune it was pleasant to go to someone that didn’t over charge but still provided amazing customer service, from arriving to picking my car up was really easy nice experience and no trying to pressure me in to buying anything extra top quality work but I get the impression even if there was any issues they would put them right amazing team will be definitely using them again

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

First time going to Formula 1 at…

First time going to Formula 1 at Shipley and I was not disappointed. On a busy bank holiday weekend, having found an issue with my car, they found time to check it over. They located the issue and provided me with honest feedback and advice. I fully recommend using Formula 1.

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

shipley F1

I cant fault F1 at shipley from the customer service from assistant manager, to the pricing; great around.

However what stood out for me as opposed to a lot of garages including some smaller local garages, was the work was identified correctly, priced accordingly and then remedied fully.

For not one minute did I feel they were trying to rip me off.

Kudos guys, keep up the hard work!

April 11, 2022
Unprompted review

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