Formula One Autocentres - St Helens Reviews 

30
TrustScore 4 out of 5

4.0

Atlas Street, St Helens, WA9 1JY Merseyside, GB


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Rated 5 out of 5 stars

I used the St.Helens branch at Atlas Street. Great experience. Never used before but will certainly do so again. Booked MOT online for 0830, arrived a little early and the car was straight... See more

Rated 5 out of 5 stars

I arrived for my chosen appointment 20 mins beforehand. On arrival I was informed that I should've been there 4 hours before. I showed my booking stating 12.30 along with the reminder that was sent to... See more

Rated 1 out of 5 stars

Place and order on asda tyres for next day fitting and a minute after receive confirmation someone from F1 autocentre Saint Helens call me and explain my that my tyres can't be fitted because had a b... See more

Rated 5 out of 5 stars

Living 250 miles away from my daughter it good to know the guys that work at the St Helens Merseyside branch have been absolutely trustworthy and polite I would highly recommend them to any father tha... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Atlas Street, St Helens, WA9 1JY, Merseyside, United Kingdom

4.0

Great

TrustScore 4 out of 5

30 reviews

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4.0

All reviews

(30)

5,475 reviews in the last 12 months

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Rated 5 out of 5 stars

St.Helens Branch - Highly Recommend !

I used the St.Helens branch at Atlas Street.

Great experience. Never used before but will certainly do so again.

Booked MOT online for 0830, arrived a little early and the car was straight in and out within the hour.

Staff all really friendly and knowledgeable.

Going to book my service with them for next week !

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

I'm not really happy with my experience…

I'm not really happy with my experience at formula 1 autocentre. It was my first visit, but I wouldn't go back. Customer service is important to me, its a sense of trust. I booked an appointment to have new tyres fitted, when arriving they told me I was lucky its not been cancelled. Other customers were getting turned away even though they had appointments. I'd booked a free car check also. When they'd done, they just handed my keys back and didn't actually speak to me. I don't know if they had checked my car. I used the customer toilet which was not pleasant. It does not get cleaned regularly. I would not use them again.

September 30, 2022
Unprompted review
Formula One Autocentres - St Helens logo

Reply from Formula One Autocentres - St Helens

Dear Emma,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Mot Service

Put my car in for it’s MOT, at 10am, it failed, they done the repairs, my car needed to pass it’s MOT on the same day, had my car back in the afternoon, they disgust any queries I had about the advisories and gave me a quote, to have the work done at a later date.
I found them friendly and helpful.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and workmanship

I like that you can book MOTs and repairs online.The service I have received has always been consistent,the staff are knowledgeable and keen to help.I have always found the standard of workmanship excellent.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

A happy customer

I am very happy overall with the service and with the staff.
Also I made the purchase and was able to book the fitting next morning

March 5, 2022
Unprompted review

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