Formula One Autocentres - Stevenage 2 Reviews 

71
TrustScore 4 out of 5

4.2

LONDON ROAD, STEVENAGE, SG1 1XF HERTFORDSHIRE, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID Stevenage London Road Branch. Completely useless. Booked car in to have 4 new tyres online. Arrived handed keys wasn’t made aware of any issues. Waited over an hour before being told they was un... See more

Company replied

Rated 5 out of 5 stars

My husband and I were on our way home with our weekly food shop, when our bonnet open warning alert started sounding. The bonnet was firmly shut and google had no answers....We pulled in and asked the... See more

Rated 5 out of 5 stars

The staff were amazing, they are always super helpful and take the time to explain what might be wrong with my car and give the best advice and fix the issue. I moved further away but always travel to... See more

Rated 5 out of 5 stars

Thank you to the Stevenage branch!!! John and his team were brilliant!! I had a knocking noise at my left back - thought it was shocks or related!! Turns out Kwikfit never replaced tools after a tyre... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • LONDON ROAD, STEVENAGE, SG1 1XF, HERTFORDSHIRE, United Kingdom

4.2

Great

TrustScore 4 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(71)

5,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Tyres

Excellent staff had me booked in for a 09:00 a.m. appointment. I was in & out in under an hour.
Great new tyres at a great price.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

The best a man (or woman) can get.

My wife and I moved to the Welwyn area about 7 years ago, having lived in NW London for several decades. The garage we used in Mill Hill for all our vehicle needs provided an excellent service, so when we moved here we were a little concerned about the quality a local garage would provide.
Far be it from me to divulge my wife’s age, but we’ve been married for 47 years (and that’s the only clue you’ll get) but from the very first time this “little old lady” took her car to Formula One Autocentres in London Road, Stevenage, she has been treated with the utmost respect and care. And so has her car.
I don’t know how they do it, but I know WHY they do it. Both my wife and I would be hard pressed to find a comparable garage.
Well done to the whole team…and thanks for looking after my wife.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Iv always used them for about 10 years…

Iv always used them for about 10 years now and will allways go back as thay do a good job happy with the services and all the staff make you fell welcome as well and if you can't afford to pay in 1 go like some of us can't coz as we all know cars cost a lot lol but thay do a payment plan witch is a massive help when you not got the money straight away 😀

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Had one of the most pleasant experiences at the London road stevenage branch today, I thought I had a slow puncture so book in online when I got there they checked it to see if it was the valve which it was indeed, so they changed the valve and also HEADSET BOY provided free entertainment haven’t laugh so much in a while thank you guys for the best experience I will be back
Jaz

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Well done

I would like to say how satisfied I was on my recent visit . All the staff were helpful, friendly and professional . Thank you Qays , Martin & Paul .

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Exhaust repair

I dealt with Chris, who was amazing. I dropped my car off at 8:30am for a new middle and rear exhaust. By 9:30 am, the work was done. I was very impressed on how quick they completed the work.
Chris was very polite, professional and friendly. Well done Chris, excellent customer service.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

We have problem with car and don’t know…

We have problem with car and don’t know what?
I request them to cheek, they allow me to come and to have a look on problem.i managed to go them almost there closing time,they welcome me very warmly , and have look in to my car ,and fix it .very very nice people.i wish have more stars to give

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

The staff were absolutely amazing!

The staff were absolutely amazing!! They walked me through the things that were wrong with my car and explained exactly how they were going to fix the solution. I’m extremely happy with my experience there and will definitely be returning for any future car problems!!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

These amazing guys fitted me into a busy day and quickly changed my tyre. Chris who changed my tyre was amazing.

So was the manager Chris.

After they gave me my car back i tried to install the spare wheel back under my Santa Fe as it has been stored on my back seat for a week.

I was struggling and Chris and the Manager Chris both came out into the car park and helped me despite them having other jobs on.

This was above and beyond. I will be a customer here for life now.

Thanks again Chris and Chris

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

I want to write a review because I was…

I want to write a review because I was very happy with the service I received at Formula One Stevenage. I had the misfortune to get a puncture in one of the tyres on my car. Luckily a Good Samaritan stopped and pumped it up with his electric pump to enable me to drive it to the Formula One garage. I found the staff there to be exceptional. Qays did his best to try to get the repair done straight away but, I needed a new tyre due to the extent of the damage. I wanted the same make of tyre to match the rest of my wheels. Qays then searched the web to obtain the best price for the new tyre and booked my car in for the next day. I felt a lot better when I left the garage knocking that my car was in good hands and collected it the following day when everything was ready for me. I would definitely recommend Formula One at Stevenage.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you & keep up the great work guys, you're awesome!'

I have had very bad experiences trying to get my 1992 2.3i Prelude in the road. Firstly a garage in Ely has ripped me off with this car, and then two places in Stevenage, that have not treated me kindly. Another garage in old town have overcharged me on another vehicle.

I can't believe I am writing this and using the adjectives I am, when being a lone female and now less-abled, is still a problem in this world.

Having had a bad experience at Hi Point Pin Green, and previously at Tyre Pros Old Town, I called in to see if this centre could help me.

I wish I had gone to FormulaOne, London Road, Stevenage off the bat.

Firstly they were interested, they knew what car I had from the description and they appreciated quality.
They were so kind, polite, & professional at London Rd.

I am a bit of a 'petrolhead' or an enthusiast you could say. I wanted to be able to see the car underneath, as I hadn't seen it since I got it in 2022.
Lee did the MOT, and Quesa ( sorry if that isnt spelt right).

They were tolerant, interested, kind, and just what you'd hope for ' normal'.
Thank you for being devent hunan beings, and I look forward to returning once these minor niggles are repaired.

'Thank you & keep up the great work guys, you're awesome!'

March 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look