Formula One Autocentres - Stirchley Reviews 

54
TrustScore 2.5 out of 5

2.6

1579 Pershore Road, Birmingham, B30 2JF West Midlands, GB


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Rated 1 out of 5 stars

Gordon the new manager can’t tell the time and got my booking wrong. Wasted the day trying to arrange a new MOT elsewhere. So unprofessional and gone downhill since the last guy left, he was good and... See more

Company replied

Rated 5 out of 5 stars

I was recommended to this play by FastFit, who I trust completely. I felt my aircon needed re-gassing. The guys here are very friendly, professional and honest. It didn’t need doing and in all ho... See more

Rated 5 out of 5 stars

I tried about four different garages and none of them could undertake a four wheel alignment for my vehicle. The manager whose first name is Lee, explained the process and it was fixed within an hour... See more

Rated 5 out of 5 stars

It started with replacing two tyres on my wife's car, then remaining two, then full service on my car, then glow plug change and now replacing the whole rear bumper on my Audi Q3! Nice little hones... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • 1579 Pershore Road, Birmingham, B30 2JF, West Midlands, United Kingdom

2.6

Poor

TrustScore 2.5 out of 5

54 reviews

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2.6

All reviews

(54)

5,348 reviews in the last 12 months

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Rated 5 out of 5 stars

Got a good deal on line for 2 tyres

Got a good deal on line for 2 tyres, fitting offered the next day. I arrived on time & my car was dealt with very quickly, professionally with polite staff. Unlike many garages the workshop was clean & tidy - creates a good impression.
Definitely will return here in future. Thank you!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Cost with Great Service

Basically I ordered the exact tyres needed (at a competitive price), picked a time slot within a day and got my tyres changed. Sounds simple but loads of garages make you wait a week or don’t understand front and rear tyres can be different sizes. Smooth transaction not like other places.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, honest and helpful

The team at the Birmingham site were so helpful and honest to my mum and I, they delivered an amazing and professional service advising us on the best ways to go around our MOT and even supported my mum in scrapping her car and navigating a new one. Thank you so much for your support, we will be sure to recommend this garage to family and friends and be back in a years time to update the MOT again!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Hi first time I have used Formula one…

Hi first time I have used Formula one Auto centres and the service I received was first class from the booking in to having Tyres fitted and the price was the best price around no problems at all and I shall use again

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

Even more problems and faults.

The front number plate which had been replaced and had fallen off my car was eventually fixed after an angry response from the Customer Care manager - Andy Warner. Yesterday, the rear number plate also fell off. I have no idea where, and is lost. Looking at the empty
space where it should have been, There were TWO small sticky tape pads (£3.28). The old front plate, which I asked to keep, had SEVEN.
And looking at the new tyres, I cannot believe the shoddy work which has been done. My tyre ''rims'' have been replace by dirty, muddy, rusty scratched ones. Just because I am an elderly pensioner with an elderly car, why am I treated like this ? ? ? ? I'm not yet senile !
A worthless old female.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Website booking service

I was able to find, read, open some of the links on a variety of different pages, choose a service option & pay for it (using my mobile phone).

August 13, 2023
Unprompted review
Rated 1 out of 5 stars

Be cautious if you have a van!

Booked online for a service for our van, we called to ask if they can change the back breaks while they had it in. After waiting on hold for 20 minutes they finally answered and said that they aren’t sure if the van will fit and could we bring it down to check. We had already paid online for the service. When we took it down they said no won’t fit you’ll receive a refund. We are still waiting for the money to come back to us and had to pay again to have a service at a different garage. Be wary if you have a van and using their online service despite putting the number plate in it is more than happy to take your money even if the garage isn’t equipped.

April 13, 2023
Unprompted review
Formula One Autocentres - Stirchley logo

Reply from Formula One Autocentres - Stirchley

Dear Anon,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Another great experience at formula 1…

Another great experience at formula 1 Lee an the his team are amazing. There service is just the best so friendly and polite. Genuine nice people. The prices are very fare for a such a nice new building Lee told me it's a family run business so that's really nice to know aswell.

April 7, 2023
Unprompted review

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