Gordon the new manager can’t tell the time and got my booking wrong. Wasted the day trying to arrange a new MOT elsewhere. So unprofessional and gone downhill since the last guy left, he was good and... See more
Company replied
1579 Pershore Road, Birmingham, B30 2JF West Midlands, GB
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Gordon the new manager can’t tell the time and got my booking wrong. Wasted the day trying to arrange a new MOT elsewhere. So unprofessional and gone downhill since the last guy left, he was good and... See more
Company replied
I was recommended to this play by FastFit, who I trust completely. I felt my aircon needed re-gassing. The guys here are very friendly, professional and honest. It didn’t need doing and in all ho... See more
I tried about four different garages and none of them could undertake a four wheel alignment for my vehicle. The manager whose first name is Lee, explained the process and it was fixed within an hour... See more
It started with replacing two tyres on my wife's car, then remaining two, then full service on my car, then glow plug change and now replacing the whole rear bumper on my Audi Q3! Nice little hones... See more
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
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1579 Pershore Road, Birmingham, B30 2JF, West Midlands, United Kingdom
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So great full to the staff I had a puncture and they were able to help me today I tried everywhere and no one would help but they said come straight down . Just want to say a big thank you guys.
customer service was great and car was ready before time and they were really helpful and it was stress free booking
very helpful and friendly staff at the stirchley branch would recommend
I booked my cars MOT several weeks earlier, I got prompt reminders and clear instructions. When I took my car in, the team were excellent, friendly respectful and very knowledgeable.
When my car failed I got a call and they organised the replacement tyre and fitted without hassle. Well once my locking wheel nut was found :).
I will use again very impressed with the layout and the team approach on site. Thank you!
I tried about four different garages and none of them could undertake a four wheel alignment for my vehicle.
The manager whose first name is Lee, explained the process and it was fixed within an hour. The best part is the alignment is covered by warranty for one year. Simply the best.( vehicle was an Audi A6)
I would like to acknowledge and thank F1Autocentres for the exceptional customer service that I received today. In particular I want to identify Lee at the Birmingham (Stirchley) branch.
I hadn’t used F1Autocentres before and I was drawn to making contact following a Google search for a tyre repair service in my local area. Lee responded to my telephone call almost immediately and I explained that I had a slow leaking tyre. I asked for a replacement tyre price and was quoted £35 cheaper than Kwik Fit for the same tyre type. I asked for the tyre to be examined before a full replacement was purchased and Lee asked me to pop in.
On arrival, I was greeted by Lee on the forecourt and asked to wait in a warm, clean and comfortable customer waiting room. A small screw had damaged the tyre and a safe rubber mushroom repair was offered, to which I gratefully accepted. My expectation was that I was heading for a new tyre at approximately £200.
During my conversation with Lee, he pointed out that F1Autocentres offer a bookable free winter vehicle service check, which compares to £20 with my Kia service centre in Redditch. Lee also advised me of a tip to improve the performance of the window screen blade rubbers.
I left very satisfied and wanted to inform F1Autocentres Head Office of Lee’s excellent service. People are quick to complain, but I believe when good service is delivered in a very natural manner, it should be applauded. I will definitely be using F1Autocentres again and will inform my friends of my good experience.
Failed Mot, explained everything in full detail, fully repaired and back on the road in the time they said it would be, nothing to much trouble really nice place and lovely staff!
Brilliant place clean with exceptionally pleasant staff, bought some tyres price was great tyres were really good quality would recommend to all.Thankyou Stirchley branch.
Absolutely brilliant service, thanks to Lee and the team who were ever so helpful.
Would recommend this garage been two times pleased with experience
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