Formula One Autocentres - Strood Reviews 

107
TrustScore 3.5 out of 5

3.7

Knight Road, Strood, ME2 2AQ Kent, GB


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Rated 5 out of 5 stars

Visited the Strood branch to have my air con cleaned and regassed. Booking over the phone was easy and the work was carried out quickly and efficiently by friendly staff. Happy customer who would re... See more

Rated 1 out of 5 stars

Awful company. Said the main hard brake line had “exploded above the fuel tank and “it would cost a fortune”. When researching and looking into the year of the car, the cables don’t even run above the... See more

Company replied

Rated 5 out of 5 stars

Prompt attention by the manager Dave on arrival and kept well informed dispute turning up without appointment. They were able to check my brakes immediately and also able to replace the front brakes... See more

Rated 5 out of 5 stars

Honestly couldn’t recommend formula 1 strood enough. They went above and beyond to fix my car, completed all brakes MOT and Service and when they found a fault they stayed late and got my car complete... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Knight Road, Strood, ME2 2AQ, Kent, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

107 reviews

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3.7

All reviews

(107)

5,433 reviews in the last 12 months

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Rated 5 out of 5 stars

An amazing bunch of guys

An amazing bunch of guys. Really helpful. They are always willing to help with whatever problems you may have. Definitely recommend them 100%.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Quick service, friendly staff

Strood centre- Called on Monday as my break pad light came up on my car. I was told to bring my car down first thing on Wednesday and they are all sorted. Quick and reliable service once again. Always get my MOTs done here. Staff are always friendly and helpful. Also dropped my debit card in the card park, the guys called me and kept it safe until I came and collected. Highly recommend, thanks for a great service.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Strood F1

Strood F1. What great service. I was convinced I had a suspension issue due to a rattling sound. Both James (mgr) and Dave (dep) went out of their way to thoroughly check the car. My wife and children are due to go on a long trip and I was very concerned they would be safe. After 4 hours and a long test drive nothing was found but the noise I was convinced was coming from the suspension was in fact part of the (window) electric motor in side the rear offside door.
I felt such an idiot but the guys were really cool about it and despite the long diagnosis time they refused to charge me. Suffice to say, I’ll be back. Integrity like that is hard to find these days. Thankyou.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

MOT Ford Ka

Had an MOT at F1 Autocentre’s back in April and Daljit and the guys were amazing and so helpful with their constant communication and answering all of my questions - one of the best garages I’ve been to in my time driving.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I am so so grateful to Dave from Formula One Autocentres - Strood. He saved the day when my car lost all its water … he was extremely helpful, professional, genuine and understanding. I would highly recommend this garage - especially with Dave at the helm. Thank you so much 🙏

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Special thanks to Dave and Cass

Have been taking our car here for a few years now . Service has always been excellent Special mentions to Dave and Cass who are always polite , professional and give a great service each time . Highly recommend

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Dave was a great help

Dave was a great help, I put my car in for an MOT and he noticed other faults that needed urgent attention and was fixed instantly. Excellent communications with me as well, I understood exactly what was wrong, will definitely be returning. Thank you Dave

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Not satisfied

Been taking my cars here for 8-10 years, always been spot on with their service. Last couple of times I've taken my car here with faults they haven't been able to clearly diagnose the fault but instead given my a list of things it could be. Understandably not all garages deal with all faults. I still took my car here for it's mot and service as I've done for the past 8 or 10 years. They found a number of faults on my car at the service but no mention of an oil leak. Taken to another garage and they claimed that it had been leaking a while and should've been picked up on the mot and master service especially as I had paid extra for oil. As I've said I've always had a great service here but my last experience I found a bit worrying going on the other garages verdict.

May 19, 2023
Unprompted review
Formula One Autocentres - Strood logo

Reply from Formula One Autocentres - Strood

Hello Neil, First thank you for your custom for the last several years. We appreciate it. We are a family owned company and take our customer service very seriously. We are very sorry for the latest experiences and will be investigating them thoroughly. Sincerely Formula One Autocentres

Rated 5 out of 5 stars

Helpful over and above what is expected.

I was towed to the workshop with a split tyre. The manager checked they had the correct tyre before I was left there. The tyre was fitted almost immediately. However, there was a problem with the car computer as by being towed it thought the car had been in a crash so needed a computer reset. Josh, another member of staff heard the problem and after talking through a computer to my car's computer and driving the car twice to sort out the problem reset the computer. I was so grateful as I had driven from west Sussex with my 89 year old mother and was returning home the next day. What an amazing friendly and helpful staff.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. My exhaust fell off travelling down from Norfolk to see family. I was stuck with out anyway of a repair. I popped in and 3 hours later the car was done. Manager was a really nice bloke. Thank you.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Formula One Strood - Fantastic experience

Had my car serviced at Strood F1 AutoCenter 0n 10/05/23 and very happy, liked the fact I was shown the ex parts, that being my brake discs and pads and knew to be true because they were rusted, car runs smooth - service time was excellent, and car returned in a better state ! The team that day was very professional and will definitely use them again.

May 10, 2023
Unprompted review

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